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Reviews of Grand Emilia Hotel

2 out of 5
Grand Emilia Hotel
15 M. Borces St, Cebu, Central Visayas

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 41 reviews" "
Rating 8 - Good. 13 out of 41 reviews" "
Rating 6 - Okay. 5 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Beat my expectation. Great area all around.
Stayed 1 night in Mar 2024

2/10 Terrible

Emadyn

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marie K S

Stayed 1 night in Jan 2024

4/10 Poor

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
I have no issue with the room and staff. The noisy neighbours are the deal breakers for me. Dogs barking all night, roosters and loud music even at 3am.

10/10 Excellent

Barry

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
No refrigerator and no safe. The breakfast is below par Good things are employees are friendly and hotels is remobated
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice large bathroom but the drain wasn't working right. The fixed it about 15 minutes after we asked about it. So great service! The location is hard to find they need a better sign but it's well placed to explore Cebu going malls, the seaport, and the airport. Google maps is your friend and follow it to a T.
Stayed 5 nights in Aug 2023

8/10 Good

Ves Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for travelers in budget
Overall its very good for the price value. Although the aircon unit is small for a family room its not cold. Staff are very helpful. Room is clean
Stayed 1 night in Sep 2023

6/10 Okay

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Its advertised as luxury, but other then the staff, theres nothing luxury about it, but it was fairly inexpensive, so cant expect much. Beds are hard, cheapest mattresses Im sure, only 2 pillows. Breakfast isnt worth going for unless you just need something in your belly. Air conditioner has hard time keeping the room cool during the daytime (for sun facing rooms) No air con in main hotel, only in your room and I think dining area had it too. No refrigerator in the room makes long stays a bit harder. And no way to cook. Cold and Hot Water available only. Overall it was a ok stay, my worst complaint is the uncomfortabilty of the beds, the breakfast, and not having a refrigerator.
Stayed 28 nights in Aug 2023

10/10 Excellent

TERESITA

Stayed 1 night in Aug 2023

8/10 Good

Luna Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Room was okay
Stayed 2 nights in Aug 2023

6/10 Okay

Redel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not as advertise. Especially the breakfast part. If you call it as that, at least give some effort to present a decent breakfast. Not just an egg and rice. It was appalling. Irregardless of price range , the last thing of your mind is profit and gains. Reputation and word of mouth is everything. In this case, I can say , it's zilch.Blanket is mediocre. Bath tub is stained. Room is great tho.
Stayed 3 nights in Jul 2023

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jun 2023

10/10 Excellent

Romeo Jr

Stayed 1 night in Jun 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent
can't complain ..clean people are nice ...very good service
Stayed 11 nights in May 2023

8/10 Good

Mercedita

Stayed 4 nights in May 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
Best value for money hotel!! Absolutely delightful staff. Very courteous, helpful and respectful. Cleanliness is superb.
Stayed 2 nights in Apr 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accomodating. Arrived in Cebu early around 10:30 am and we were able to check in right away. Facilities are clean and bedroom was okay. Thank y9u.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A very nice property in a run down area. A huge happy surprise. Friendly staff and excellent faculty
Stayed 1 night in Mar 2023

10/10 Excellent

Ronafe

Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It's an older property that has been well maintained. The staff are well trained and very efficient.
Stayed 1 night in Mar 2023

8/10 Good

Remmie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful Staff
Stayed 1 night in Mar 2023

6/10 Okay

Daniel

Stayed 5 nights in Feb 2023

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous value for a budget stay.
Stayed 1 night in Feb 2023

2/10 Terrible

Yick Lun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad hotel I ever live in
The hotel is too old and nearly broken. The water faucet is broken, water pressure is not acceptable. There is no hair dryer or clean flip flop for customers. Their blanket is too thin and small that is not even enough for one person, let alone a double bed size. The only good thing is their rooms are spacious.
Stayed 1 night in Jan 2024

8/10 Good

Jong Seung

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Celine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Wai Lak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Wai Lak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
冇風筒 沖涼水壓差一點
Stayed 1 night in Aug 2023

8/10 Good

Hiroki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
近くに楽しい広場あります。
Stayed 1 night in Jul 2023

10/10 Excellent

JEONGHUI

Stayed 1 night in May 2023

10/10 Excellent

JIHONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

KENTA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
総評★３ ・良かった点 　１。無料朝食 　２。スタップがみんな良い人 　３。立地（どちらのモールに20分くらいで行ける距離） ・悪かった点 　１。部屋でwifiが全くつながらない。 　２。日本と比べて全体的に部屋が汚い 　３。立地（比較的に危険なエリアらしい）

8/10 Good

Severin

Stayed 1 night in Apr 2023

8/10 Good

Tetsuya

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, but there were lots of ants.
Stayed 2 nights in Mar 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Stayed 1 night in Feb 2023

10/10 Excellent

Gaétan, Chute St Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023