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Reviews of Casa Escano Bed & Breakfast

3 out of 5
Casa Escano Bed & Breakfast
94 Juana Osmena Street, Cebu, Cebu

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 17 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Nice and peaceful
Nice place to stay but the water is very slow. This must be check by the management...

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
They dont care about cleaning early.
The building dont look the same like in the pictures.

6/10 Okay

Tan, Singapore

Poor after office hours service.
We arrived late and was told that all the staff already went home and could not check in. The guard told us to come back the next day. Omg was already late and could not go anywhere else. So had to make a scene...

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
can get a better romantic for the same price in Ce
The rooms are not as expected. You can get better rooms for the same price in Cebu.

6/10 Okay

Ulf Wike Ljungblad, Tønsberg

Liked: Cleanliness
Good budget choice
Staying one night in Cebu we chose to stay here. Quet with no noise from the traffic, confortable beds, clean. GGood breakfast With several Choices included. Everything for a resonable price. We also tried their restaurant in the evening. It was good. May go back.

6/10 Okay

Jiaying, Singapore

Liked: Cleanliness, staff & service
Simple B&B with good location
I stayed at Casa Escano 2 nights in September 2013. The first night, there was a mix-up with our booking, and we got a room with 1 queen and 1 single bed instead of 2 queens. The hotel offered to give us a small refund, which we were pleasantly surprised at, but declined as the room had no trouble fitting an extra bed for the 4 of us. Staff are friendly and helpful, from showing us how to make 'towel animals' while setting up the extra bed, to calling the restaurant we were intending to have dinner at to make sure that they were still open, and reminding us to keep our jewellery before heading out for the night - this is important as street kids seem quite dangerous! We experienced them trying to steal from us the following night that we forgot to keep our stuff in the hotel. The room interiors are spacious, and mattresses are clean and comfortable, although the beds are a tad old and squeaky. Food at the restaurant is excellent! We had buffet and ala carte breakfast there for the 2 mornings(included for our room), and also tried their lunch. The hotel is also very conveniently located, and is very close to the port and downtown tourist sites. Although not all taxi drivers know of it, they seem familiar with the address and with 'Vacation' nearby.

8/10 Good

Vida, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Homey
It was a nice experience. It's like a home away from home. =)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Do not stay here!!!!!!!!!!!!!!!!!
This place sucks!!! We did not get the room we rented. They told us it was rented before we made our reservation. But they gladly took our money and lied to us. No internet for 4 days. All I got out of the staff was arguments. They said the interent worked. I had 2 laptops, 3 tablets and 2 phones that say they are liars. The only internet that worked was in the restaurant. This means you sit outside in the heat if you want internet and your room with the A/C you paid for sits empty. IF you value you sanity, and need a place to provide what you paid for. STAY SOMEWHERE ELSE!!! ANYWHERE ELSE!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is the heart of a hotel.
Bad. Food was good, but service practically nada. It is no different from the notels in States.

10/10 Excellent

W and R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and Quality of food awesome.
We picked this hotel for our first stay and visit to Cebu becasue of other reviews that we read about this hotel. There was only one bad review that I could find. All of the others all were great reviews. There are two things that I will say. The service was some of the best I have had in the world. The second was that the food was even better than the service. I will only stay at this B n B any time I an in Cebu. THe only small negative thing is neighborhood leaves a little to be desired. That is not fault of the hotel. We had the pleasure of meeting the owners and also the manager Tessa. She was great and was the reason for the great service that she expects from the staff. SHe treats the staff well and the in turn treat the guest very well. No task was to small or to big. We are already planning our next trip for there again late this year.

2/10 Terrible

josie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very old unmaintained bed / breakfast accomodation
I am very unsatisfied and disappointed. I was expecting comfort and home friendly stay but none of that was experienced.

6/10 Okay

TanCP

Be wary
Did not expect the location to be in a red light area with girls and tranvestites on the prowl at night along the street outside the hotel and guys selling viagra. The street is not serve by jeepneys.

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
I really enjoyed my stay here. Helpful staff! Great location. My rooms were cleaned everyday with nice and clean towels. Would only stay here whenever i come to Cebu next.

2/10 Terrible

Ronin, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrified
I was scheduled to stay at this hotel and when i got there at 12:30am there were no lights and it was a locked gate. I could not go into the hotel because it was very dark and scary. After finding out by a gatekeeper that there is a curfew of 10pm that my agent didn't notify me. A curfew?? lol! im on vacation! why do i need a curfew. Anyways, we decided to re-locate to a more accommodating venue and I did not go back and never will. When i saw the room, it was nothing like the picture, it was very small and dirty and there were cockroaches. This room was not the one that I reserved, they bumped me to a smaller room without notification or a discount. I would never recommend this hotel or ever go back and I am planning to go back to cebu in January 2013.

8/10 Good

GYPSY, Melbourne, VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
CEBU STOPOVER....
VERY SMALL FOR THE PRICE. BATHROOM HAD ONLY WARM WATER. THERE WAS NO TEA/COFFEE MAKING FACILITY IN THE ROOM, DESPITE HAVING " BOTTOMLESS" CUP IN THE DINING AREA. THE MEALS ARE REASONABLY PRICED, THE BREAKFAST LEFT A LOT TO BE DESIRED...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice place near the center
Hotel is ok, but in my room there were no TV channels operating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like home
Tessa, the owner/manager wanted us to feel like family and we certainly did. She went out of her way to help us book tours, hotels and such for the remainder of our trip. We felt pampered and special

6/10 Okay

Verified traveller

Ok but disappointing area.
B&B located in a quite poor area...we preferred to move out to the IT park area for better environment despite of the higher prices.

6/10 Okay

Petri, Finland

Disliked: Property conditions & facilities, room comfort
Overrated
No 24h reception, no room service, no minibar as was mention on the Hotels.com web site. No telephone, really basic place to stay in the heart of Cebu city. Located on the noisy Juana Osmena street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly bed and breakfast
this was a good bed and breakfast very convinient location friendly staff probably needs a lick of paint but clean and good service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not again
Breakfast was good..that is the only thing positive to report..food at the restaurant way overpriced up to 3x the price of an outside airconditioned restaurant...service in the restaurant area bad , unfriendly. Location is not too far , plenty of taxis, but a bit scary to walk at night...I cut my trip short and moved on to Dumaguete which is overall a much nicer place. All in all I would stay away from Cebu City .

10/10 Excellent

Mei, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Escano's med touch in the tropics
A cosy, quiet and centrally located B&B in a busy city. It offers good value food for those looking for something other than the local fare. Major sight-seeing areas, shops for necessities are within easy walking distance as is local transport as well.

8/10 Good

Phil, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
The hotel was excellent; clean, comfortable and very good value. The WiFi is free, unlike some larger hotels in Cebu. However, the restaurant is trying to be what a western tourist would expect, and is doing well, but still needs some improvement. They have avoided using "Cheez" in their dishes (real cheese is hard to find in many places in the Philippines), they use real cream (unsweetened) and the bread is not the usual over-sweet Filipino offering. They know how to cook a steak, unlike most Filipino restaurants which can't bring themselves to serve anything less than "overcooked". What they haven't yet grasped is the timing. Main courses are served before you finish eating the starter, and if you ask for them to serve your main course later, it is served cold. This is not unusual for Filipino establishments, but unwelcome in one that tries to be more like a western style restaurant. I suspect that the kitchen starts cooking both courses as soon as the order is taken, rather than waiting 20 minutes before cooking the main course. Other than that, I can't fault the place, and will be going back again next year to see how they are getting on!

2/10 Terrible

YU CHI, TAIWAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
水壓超小
水壓超小，幾乎沒有水甚至停水，早餐還可以，只是宿霧飲食真的很重口味

8/10 Good

Verified traveller

Liked: Staff & service
アットホームな雰囲気
アットホームな雰囲気で、スタッフの対応は親切であった。併設のレストランが朝6時から夜10時まで営業しているので便利。隣接地にホテルとは別のレストランがあり、夜のみ営業していて夜中まで音楽が聞こえてきて夜間はややうるさい。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
toooo bad
There's no staff at night. They don't clean room & change towel. no apology. toooo bad

6/10 Okay

Mizhuo

Liked: Staff & service
夜10時以降についたら真っ暗で10分くらいしてセキュリティが気づいてくれました。 ただ、次の日早かったのですが、朝食前にサンドイッチを用意してくれたり、ホスピタリティはとてもよかったです！また利用したいです。 wifiも問題ないです。

6/10 Okay

yuriko, 日本、東京都

Liked: Cleanliness, staff & service
スタッフが親戚
最初の、部屋が厨房の直ぐ隣だったのか空調機の音ががうるさく夜眠れなずスタッフに言ったら深夜にも関わらず直ぐ部屋を移動させてくれました。どのスタッフもフレンドリーで親戚でした。食事は肉中心ですがサラダも有りレストランでの食事は美味しかったです。

6/10 Okay

Verified traveller

Liked: Staff & service
食事、サービス良い。夜となりがうるさい。
タクシーですぐ捜せなかったが、Vacation Hotel前と言ったほうが分かりやすい。となりのディスコ風レストランの音量が大きくて閉店まで眠れない。ビュフェレストランのホテルだけあって、食事は良かった。繁華街にも近くロケーションもまあまあ。ホテルマンのサービスは良かった。

8/10 Good

tstyo, tokyo

Liked: Staff & service
スタッフが皆親切
兎に角スタッフがフレンドリーでいい、 レストランも兼ねてテラス式なので気持ちいい（朝食込）　エアコンが旧式？かなりうるさい。出発日早朝だったので、朝食ボックスを用意してくれた。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
街歩きには良いカモ
ホテルに多くを求めなければ十分満足出来ます。 私が使った部屋では、シャワーの水量は夜は物足りないけど昼間は強めに出ました。 トイレもシャワーも清潔感はありました。ドライヤーはついていません。 TVはNHKが見れます。エアコンは室外機一体型のタイプなのでうるさいです。 元々レストランなので食事は美味しいです。 ayalaにもタクシーで5分くらいなので買物にも便利です。 リゾート感覚はありませんが、ビーチやプールが目的でなく街歩きをしたい場合には最適なホテルです。ローカルとの距離は近いので何事も注意は必要です。コンビニにも制服の警備員が常駐してるくらいです。ただしホテルスタッフは親切でフレンドリーです。

8/10 Good

みーこ, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コストパフォーマンスの良いホテル
周りにセブンイレブンやレストラン、屋台があり、７分くらい歩けばスーパーマーケットやデパートがあります。ジプニーも沢山走っているので、とても便利です。 ホテルは鶏がうるさいのとシャワーの水圧が弱いのが残念でした。朝食は１０種類くらいから選べて、生ジュースかコーヒーか選べます。どれも美味しかったです。 スタッフは皆さん感じが良く、セーフティボックスがロックされたままだったのを伝えたら、すぐ直してくれました。毎日バスタオルで象や白鳥、女の子を作ってくれて楽しませてくれました。

6/10 Okay

Jay, TOKYO

Liked: Staff & service
悪くはない
私は８日間泊まりましたが、毎朝鶏の鳴き声で目が覚めました。 隣で飼っている鶏だと思いますが、毎朝４時、５時ごろに鳴きます。 全般的には悪くないと思います。

4/10 Poor

んが, 日本

Liked: Staff & service
Disliked: Property conditions & facilities
落ち着く外観
セブ市内の観光と買い物のために1泊滞在。 フロントがない点は、過去にコメントがあったので、特段驚かず。 （ロビーというよりは）玄関で対応していただいたホテルスタッフの方は、大変親切でした。 客室は、きれいで普通です。 宿泊した部屋は、シングル。 玄関からは離れており、無料のＷｉｆｉは 電子メールの送受信レベルが精一杯。 ＬＩＮＥでの電話は、途切れ途切れでＮＧです。 場所次第という感じです。 今回の総合評価は、 当日、夜中に台風２号の直撃を受け、セブ市内のホテル付近が停電。 あわせてホテルも全館が停電。 翌朝になっても復旧せず停電のまま。 エアコンはちょっとうるさいかったのですが、 停電で使用できず、逆に静かでした。 外の暴風雨の音が響きました。 結論として、スタッフはいいが、ホテルとしての設備が弱い。 ということで、「２」としています。 停電がなければ、評価は変わったと思います。 朝食（停電でしたが、食べられました。） 個別注文。メイン、トースト、コーヒー。普通です。 夕食は外で済ませたのですが、 ホテルのレストランは、たくさんの方がいて、 繁盛している感じでした。 ここで食べればよかったと思います。
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10/10 Excellent

Keisuke, Tokyo

Liked: Cleanliness, staff & service
Amazing staff
great hotel staff. location. breakfast＆dinner. almost center of Cebu City. it is not difficult to get where you want go any place. If you stay around Cebu city, I recommend to stay this hotel. I stayed 7nights. room is clean , location is good , really delicious breakfast&dinner , especially all of the hotel staff are so kind. you will totally satisfied to stay here. ７日間泊まりました！ とてもよいホテルです、この価格でこんなにもよいホテルに恵まれたのはラッキーでした。 ここを選んでいなかったら、こんなにも満足した旅にならなかったでしょう。 すべてのホテルスタッフに感謝です。 日本のアベレージのホテルの部屋を想像なさってる方には、十分すぎる部屋の設備はないかもしれませんが 最低限揃っており、またとても清潔な部屋です。 付いてくる朝食はとってもおいしいです！ 地元の方に人気なレストランみたいですねー

4/10 Poor

huihui, 上海

Disliked: Staff & service, room comfort
ホテル自身はよいのですが、、、
ホテル自体はＢ＆Ｂでよい雰囲気でした。隣接したレストランも美味しかったです。しか～し、、ホテルは夜10時過ぎには人がいなくなり何かあった時に対応がしてもらえません。。（要はレストランの人がホテル管理も兼任しててレストランが閉まると帰ってしまいます）夜は門番のセキュリティーの人が一人いるだけです。ただ、兼任しているレストランのマネジャーや店員さんはとても親切で、早朝に出発するので朝食食べられないというと持っていけるようにランチボックスにしてくれました。しかし、早朝出発して夜遅く帰ってくる場合は困ることが多かったです。部屋にドライヤーがないのとタオルが足りなくてもどうしようもなくて、、困りました。。ホテルが居心地いいだけに非常に残念です！

6/10 Okay

Younghwan, Daejeon, Republic Of Korea

Disliked: Cleanliness, property conditions & facilities
그냥 싼 맛에 몇박 할 수 있는 호텔
호텔 Room에 대한 일반적인 기대와는 상당히 동 떨어진 시설.. 그럭저럭 몇박 묶고 지낼 수 있는 정도로,, 그다지 좋다는 느낌도, 나쁘다는 느낌도 없으나, 단지 그냥 그럭 저럭..

8/10 Good

ゆき, セブシティ、キャピトル

Liked: Cleanliness, room comfort
値段の割に広く、そつのない朝食がいい
ホテルにフロントというものがなく、門番のガードマンが対応。レストランの営業がメインで、脇に部屋を作りました、という感じの宿です。朝食は選べますが、オプションでオーダーしたフルーツの盛り合わせと自家製のグラノーラが安くてうまくてこれを朝食にほんの少しの別料金を払って加えるだけで一気に満足度が上がりました。アジアのゲストハウスでは普通かもしれませんが、シャワーの出が弱いので、ホテルというよりはちょっと立派なゲストハウスに泊まる感覚でいた方が満足度は高くなるでしょう(^^)私的には十分満足でした。

8/10 Good

nick, トロント

Liked: Cleanliness, staff & service, room comfort
とても居心地のいいホテル
スタッフ、ガードマンともにとても親切ですぐ対応してくれます。 併設されているレストランも朝食は無料、昼夜は料金が掛かりますが安いです。

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

A-DA, TAIWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通位置很方便
鬧中取靜,靠近ROBBINSON百貨, 所以很方便.細部看得出大戶人家的樣子.房間清潔度可.服務不錯

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

探花, 中国温州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流服务，优雅环境
虽然位置有点偏，但周边生活便利，打车到其他地方都不远。酒店比较雅致，有点古色古香，早餐很有特色。

10/10 Excellent

探花, 中国温州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有点复古味的雅致旅店
服务很到位，房间干净舒适，布置摆设有点复古味，但卫生间感觉有点旧。早餐很有特色，下次还会来住。

6/10 Okay

セブのプー太郎, 日本

予約が伝わっていなかったけど。。
ホテルは良かったが、予約したのに伝わっていなかった。代わりの部屋を用意してくれたり、早朝のフライトのため朝食をテイクアウト用に6時に用意してくれたり、対応は良かったです。

10/10 Excellent

AKIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着けるホテルです
のんびりと時間が流れていくのを感じられるホテルです。オープンエアのカフェレストランでコーヒーを飲みながら過ごす時間は快適でした。ホテルスタッフも皆フレンドリーです。部屋は広くはありませんが清潔です。

4/10 Poor

Pirjo

Liked: Cleanliness
Disliked: Staff & service
A very average room in a very average hotel
Ok for one night. The restaurant was not available for me as they had some private celebration, which didn't improve on my impression. The neighborhood seemed quiet and far from heavy traffic.