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Reviews of Stayhere Casablanca - CIL - Vibrant Residence

5 out of 5
Stayhere Casablanca - CIL - Vibrant Residence
9b, Rue de Larache, Cite de l'air Nouaceur, Casablanca, Casablanca-Settat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.6/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Yassine

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Stayhere team on 3 May 2024
Dear Yassine,We noticed your recent evaluation of our establishment. While you didn't leave a detailed comment, we're sorry to see that your experience wasn't satisfactory.If you have specific concerns you'd like to share or suggestions to improve our services, please feel free to contact us directly. We're here to assist you, and we value your feedback.We hope to have the opportunity to welcome you again and provide you with a more positive experience.Best regards,

2/10 Terrible

Yassine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away, they charge top dollar for small, dirty apartments. Don't trust the pictures because the condition of the apartments is not the same as when they first started. I don't recommend them, you can find better options.
Response from Stayhere team on 3 May 2024
Dear Yassine,Thank you for sharing your review. We sincerely apologize that your experience did not meet your expectations.We want to emphasize that your experience does not reflect the usual quality of our service. We take your comments very seriously and will use them to improve the quality of our services in the future.Thank you for giving us the opportunity to improve.Sincerely,

10/10 Excellent

Magaly, camden

Travelled with partner
Liked: Amenities, property conditions & facilities
The decor and colors of the place beautiful. Wonderful climate control. All things stated on there page was available in apartment. Marjane was right across the street with plenty of shopping near by.
Stayed 3 nights in Mar 2024
Response from Stayhere team on 8 Apr 2024
Dear Magaly,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visits. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Ahmed, Ypsilanti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Feb 2024
Response from Stayhere team. on 15 Mar 2024
Dear Ahmed,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Oussama, Mission viejo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Stayhere team. on 15 Mar 2024
Dear Oussama,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visits. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Jameel

Travelled with family
Liked: Cleanliness, room comfort
Nice and clean
Stayed 1 night in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Jameel,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Nabil, Oued zem

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good deal for group or family
Stayed 1 night in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear Nabil,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here at the Stayhere SIL location in Casablanca. The hotel was beautiful- well decorated, colourful, clean, and welcoming. Our room was spacious, clean and we felt right at home. What really made our experience stand out was the incredible staff. They went out of their way to make our stay so pleasant. I’m particular the gentleman who saw my husband and I sitting on the terrace one morning and he came and brought us breakfast and went and made us coffees and brought them all the way up to the rooftop for us to enjoy. ⭐️⭐️⭐️⭐️⭐️ Thank you again!!
Response from Stayhere team. on 15 Mar 2024
Dear Grace,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Moustapha, Blackburn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Moustapha, Blackburn

Liked: Cleanliness, property conditions & facilities
Love the concept of Stayhere CIL! Really friendly staff and very welcoming. The apartment was clean , modern and comfortable. Excellent for families or if you travelling solo. Quiet neighbourhood but not too far from public transport. There is a supermarket accross the road which is really handy. Shopping centre and plenty of cafés nearby and the beach is about 2 miles away. Can't go wrong with the price either.
Stayed 1 night in Jan 2024

10/10 Excellent

nayeli

Stayed 1 night in Dec 2023

10/10 Excellent

nayeli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service!
Stayed 4 nights in Nov 2023

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
This apartment makes great use of space. Cozy and functional. Nicely furnished with bright colors. The bed is firmer than i'm accustomed to, but is sufficient. Ideal for 1 or 2 people. There's a lot of development going on in the area, so day time will have some noise. Night time is quiet and 24 hours security is reassuring. Two or three blocks away is a cobble stone area with fine dining if desired. One block away is a large brightly lit grocery store. That's very convenient. I highly recommend staying here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, room comfort
Winner Winner!!
We didn't venture out to anything nearby after our whirlwind trip, but I can tell you, this place is chic, very comfortable and maybe less than a block away from a big grocery store and WE LOVED IT! The service is above and beyond. It was kinda hard to find, but look for the bank/post office on the left and the entrance to this place is right across the street. BEWARE: They will make u sign a lease that's in French. A language I'm not too familiar with & that scared me, but since we didn't wreck the place, it hasn't come back to bite me-yet. You can have food delivered to you, take in sunsets on the very comfy terrasse with mocktails (no alcohol served). I wish they would have a QR code to work the all in one washer/dryer (YouTube didn't help) and the cook top. I felt like a moron.Oh and they have an elevator, which we were excited to use after climbing so many hills and steps across Morocco. This place is also nice and quiet and the AC works like a champ. LOVE THIS PLACE!
Stayed 2 nights in Sep 2023

10/10 Excellent

angelito

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and value for money. Staff are friendly and with good service. The rooms are well equipped and with complete utilities. The only cons are the center kitchen without power station to plug the water kettle and coffee machine.
Stayed 2 nights in Aug 2023
Response from Stayhere CIL on 4 Aug 2023
Dear guest AngelitoThank you for your positive feedback! We're delighted to hear that you found our hotel nice, clean, and a good value for your money. Our team takes pride in providing friendly and excellent service to our guests.We're glad you appreciated the well-equipped rooms with complete utilities. Your comfort and satisfaction are important to us.We appreciate your feedback regarding the center kitchen and the lack of power stations for the water kettle and coffee machine. We will take this into consideration for future improvements and make necessary adjustments to enhance our guests' experience.We hope you had a pleasant stay overall, and we look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing Stayhere !

4/10 Poor

Felix, Barcelona

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
2 von 5 Sternen ist hier wirklich nett. Allgemein wirkt die gesamte Unterkunft sehr komisch. Auf den Bildern und von außen wirkt alles sehr modern und neu. Aber bei genauerem hinschauen merkt man, dass so gut wie alles auseinander fällt und die Bauarbeiter auf jeden Fall sehr gepfuscht haben. Zu den Punkt Abzügen: Gebucht haben wir ein Apartment mit 2 Zimmern - 1 king Bett und 1 queen Bett. Bekommen haben wir ein Apartment mit einem Zimmer (Queen Bett) und einem Sofa. Auf Nachfrage wurde uns gesagt es gibt gar keine Apartments mit zwei Zimmern und das Sofa sei ja wie ein Bett (Spoiler war es nicht). Das Sofa könnte zwar ausgeklappt werden ähnelte aber eher Couchsurfing als einem Bett. Das andere richtige Bett war steinhart. Katastrophe. An sich waren die Mitarbeiter nicht freundlich. Am anreise Tag brauchten wir Bettzeug für das Sofa. Ein Mitarbeiter hat uns versichert dieses zu bringen, ist dann einfach nach Hause gegangen, weil seine Schicht zu Ende war und wir haben nichts bekommen. Also wirklich eine bodenlose Frechheit diese Unterkunft. Das einzig gute war der schöne Supermarkt direkt gegenüber.
Stayed 3 nights in Apr 2024
Response from Stayhere team on 15 Apr 2024
Hallo Felix,Es tut mir leid, von Ihren Erfahrungen zu hören. Es klingt, als hätten Sie einen enttäuschenden Aufenthalt gehabt. Es ist wichtig für Unterkünfte, sich selbst genau zu repräsentieren, und es ist bedauerlich, dass dieses Hotel Ihre Erwartungen aufgrund der Fotos und der Beschreibung nicht erfüllt hat. Die Diskrepanz zwischen dem, was beworben wurde, und dem, was zur Verfügung gestellt wurde, zusammen mit dem Mangel an angemessenem Bettzeug und dem wenig hilfsbereiten Personal, muss frustrierend gewesen sein. Das ist ein wertvolles Feedback für die Unterkunft und für potenzielle künftige Gäste. Hoffentlich wird Ihr nächster Aufenthalt angenehmer sein.Mit freundlichen Grüßen,

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, room comfort
Agréable
Agréable et la situation est pratique calme et le personnel sympathique et les gens que j’ai invité étaient très satisfait de la qualité de l’accueil du personnel et de la prestation du service.
Stayed 1 night in Nov 2023
Response from L'équipe Stayhere. on 15 Mar 2024
Cher Mohamed,Nous tenons à vous exprimer notre sincère gratitude pour votre aimable commentaire et votre évaluation positive de notre établissement. Savoir que vous avez apprécié votre séjour parmi nous est une immense source de satisfaction pour toute notre équipe.Nous sommes ravis d'avoir contribué à rendre votre séjour aussi agréable que possible, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit lors de vos prochaines visites. Encore une fois, merci d'avoir choisi Stayhere pour votre séjour.Cordialement,

10/10 Excellent

Kaoutar

Travelled with family and small children
Liked: Amenities
L’hébergement est très bien situé et bien reposant La communication avec le personnel est top Je vous recommande cet établissement Top à bientôt Merci
Stayed 4 nights in Jan 2024
Response from L'équipe Stayhere. on 15 Mar 2024
Chère Kaoutar,Nous tenons à vous exprimer notre sincère gratitude pour votre aimable commentaire et votre évaluation positive de notre établissement. Savoir que vous avez apprécié votre séjour parmi nous est une immense source de satisfaction pour toute notre équipe.Nous sommes ravis d'avoir contribué à rendre votre séjour aussi agréable que possible, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit lors de vos prochaines visites. Encore une fois, merci d'avoir choisi Stayhere pour votre séjour.Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Stayhere team. on 15 Mar 2024
Dear,We want to express our sincere gratitude for your kind review and positive evaluation of our establishment. Knowing that you enjoyed your stay with us is a tremendous source of satisfaction for our entire team.We are delighted to have contributed to making your stay as enjoyable as possible, and we hope to have the pleasure of welcoming you again very soon.Please feel free to contact us if you need anything during your next visit. Once again, thank you for choosing Stayhere for your stay.Best regards,

10/10 Excellent

Yakup

Stayed 1 night in Dec 2023

10/10 Excellent

Mourad

Stayed 4 nights in Nov 2023

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities
C’était super séjour dans cette hébergement stayhere , fantastique team 😎🙌👍
Stayed 3 nights in Nov 2023

6/10 Okay

Rafeek

Travelled with group
Liked: Cleanliness
The check in time is quite late, can only check in on 3PM. House is big but the living room is very small, can only fit in one bed. Not very comfortable staying in the living room. Also the mattress is not very comfortable. The breakfast is just giving us one small bag with a bread, a yogurt and some snacks. We didn’t eat. They don’t clean the room every day, they said they clean it every 2 days, but the third day they still not clean the room until we called them. When I was going to take shower and there was no hot water, and I find out that they plug out the water heater. And I have to wait 1 hour to wait the water get hot. I don’t know why this happens, it was rainy and cold that days.

8/10 Good

Rafeek

Travelled with group
Liked: Cleanliness
The check in time is quite late, can only check in on 3PM. House is big but the living room is very small, can only fit in one bed. Not very comfortable staying in the living room. Also the mattress is not very comfortable. The breakfast is just giving us one small bag with a bread, a yogurt and some snacks. We didn’t eat. They don’t clean the room every day, they said they clean it every 2 days, but the third day they still not clean the room until we called them.

10/10 Excellent

Fouzia

Liked: Cleanliness, room comfort
J'ai eu un tres bonne acceuil le personnel est tres genil et il est au petits soins, le droits et calme on y dort trop bien, la salle de bain la chambre et le salon étaient très propre rien a dire sur l'hygiène, c'est a côté de plusieurs restaurants a pieds. Je recommande et espère revinir tres prochainement car je me suis senti comme a la maison
Stayed 2 nights in Nov 2023

10/10 Excellent

MOHAMMED

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très bien pensé dans tous les détails
Response from Stayhere CIL on 28 Aug 2023
Cher client MohammedMerci infiniment d'avoir pris le temps de laisser ce commentaire positif. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez nous et que vous avez remarqué les efforts que nous mettons dans chaque détail.Votre retour positif est une source de motivation pour toute notre équipe qui s'efforce constamment de créer des expériences mémorables pour nos clients. Nous sommes enchantés que notre attention aux détails ait contribué à rendre votre séjour agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite

8/10 Good

abdellah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Stayhere CIL on 4 Aug 2023
Dear guest Abdellah,Thank you for choosing to stay with us and for taking the time to provide feedback. We're pleased to see that you had a satisfactory experience overall, and we appreciate your 4/5 rating.If there is anything specific that we could have done better to earn a perfect score, please do let us know. Your feedback is valuable to us as we continuously strive to enhance our services and ensure that our guests have a memorable stay.We hope to have the opportunity to welcome you back in the future and provide you with a 5-star experience.

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, room comfort
Magnifique accueil et habitation plus que convenable, confort, équipements excellent, au top.
Stayed 1 night in Jul 2023
Response from Stayhere CIL on 29 Jul 2023
Nous sommes ravis d'apprendre que vous avez reçu un accueil magnifique et que l'hébergement a largement répondu à vos attentes en termes de confort et d'équipements. Votre satisfaction est notre priorité, et nous sommes ravis d'avoir pu vous offrir une expérience agréable. N'hésitez pas à revenir nous rendre visite si vous avez besoin d'un autre séjour exceptionnel. Merci beaucoup d'avoir pris le temps de partager votre avis !