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Frequently asked questions

Does The Cassara Carlsbad, Tapestry Collection by Hilton have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 14 Feb 2023 start from RM 676.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Cassara Carlsbad, Tapestry Collection by Hilton pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 25 lb per pet. There's a fee of USD 85 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Cassara Carlsbad, Tapestry Collection by Hilton?

Self-parking is available for USD 24 per day.

What time is check-in at The Cassara Carlsbad, Tapestry Collection by Hilton?

Check-in is from 4:00 PM - anytime.

What time is check-out at The Cassara Carlsbad, Tapestry Collection by Hilton?

Checkout is at 11:00 AM.

Where is The Cassara Carlsbad, Tapestry Collection by Hilton located?

This family-friendly Carlsbad hotel is located near the airport, within a 15-minute walk of SEA LIFE Carlsbad Aquarium, LEGOLAND® California and Carlsbad Premium Outlets. Flower Fields of Carlsbad and Carlsbad State Beach are also within 6 mi (10 km).

Can I cancel my reservation for free at The Cassara Carlsbad, Tapestry Collection by Hilton and receive a full refund?

Yes, The Cassara Carlsbad, Tapestry Collection by Hilton offers free cancellation on select room rates, because flexibility matters! Please refer to The Cassara Carlsbad, Tapestry Collection by Hilton cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 601 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 165 out of 601 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 62 out of 601 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 29 out of 601 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 26 out of 601 reviews" "
" "2 - Terrible 4%

9.0/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Good

Mina

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It’s right next to Legoland. Rooms are clean and staff are friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, clean, safe and friendly. They could use additional service at the bar/restaurant.
Stayed 4 nights in Jan 2023

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is awesome

10/10 Excellent

Ann

Travelled with partner
Only one complaint I have was the tables in lobby bar area were never wiped down. Sticky and stained. Otherwise beautiful place!

10/10 Excellent

Mallory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our daughter for a midweek stay to celebrate her birthday. I mentioned the reason foe the stay and Emily, at the front desk, delivered a little goodie basket and a card for her shortly after to getting to our suite. The room was very spacious with a nice view. Would definitely recommend to anyone with kids. The kid pool was heated and the kid jacuzzi was not too hot. The splash pad is not heated, we didn't mind, just noting for other families. We ordered takeout from Karl Strauss which was delivered to our door (plus), but with no cutlery/napkins (minus). Obviously not the hotel's fault. Overnight, the room was really quiet/pleasant. We used our food and beverage credit in the lobby restaurant, food was fine (eggs/bacon). The espresso machine wasn't working so that was a bummer. There was serve yourself coffee available. We'd stay again for sure.
Stayed 1 night in Dec 2022

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff could be more friendly. Otherwise everything was great.

8/10 Good

marykay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth, Oxnard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had amazing views and friendly staff. It was in a great location - about a 10 minute walk to Legoland and to the Carlsbad Premium Outlets. There were plenty of kids’activities including a splash pad, playground, and arcade. The hotel restaurant had good food, as did Karl Strauss brewery, which was a 2-minute walk from the hotel lobby.
Stayed 3 nights in Nov 2022

10/10 Excellent

Mildred

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Miriam

Stayed 1 night in Nov 2022