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Reviews of Home2 Suites by Hilton Carlsbad

3 out of 5
Home2 Suites by Hilton Carlsbad
1901 WRIGHT PLACE, Carlsbad, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1013 reviews" "
Rating 8 - Good. 156 out of 1013 reviews" "
Rating 6 - Okay. 50 out of 1013 reviews" "
Rating 4 - Poor. 28 out of 1013 reviews" "
Rating 2 - Terrible. 30 out of 1013 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2024
Response from KP on 3 May 2024
Thanks for the 5 out of 5 rating Richard!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is spacious, super clean, complete with refrigerator, microwave and kitchen. Bathroom large and super clean. Staff friendly, helpful and pool heated and clean. Loved the place.
Stayed 1 night in Apr 2024
Response from KP on 23 Apr 2024
Thanks for the 5 out of 5 rating! We appreciate the nice comments!

6/10 Okay

Faviola, Laveen

Travelled with family and small children
Disliked: Staff & service
It’s near Legoland; near by is a outlet shopping center and my favorite Costco.
Stayed 2 nights in Apr 2024
Response from KP on 22 Apr 2024
Thanks for the rating, we hope your next visit will give us a 5!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Apr 2024
Response from KP on 22 Apr 2024
Thanks for the 5 out of 5!

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Need to improve breakfast options.
Stayed 3 nights in Apr 2024
Response from KP on 22 Apr 2024
Thanks for the 4 out of 5! We appreciate your feedback.

10/10 Excellent

Manish Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, accessible to all nearby places and breakfast
Stayed 3 nights in Apr 2024
Response from KP on 22 Apr 2024
Thanks for the 5 out of 5!

10/10 Excellent

Frank

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very convenient close to shopping and food
Stayed 1 night in Apr 2024
Response from KP on 22 Apr 2024
Thanks for the 5 out of 5!

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from KP on 22 Apr 2024
Thanks for the 5 out of 5!

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
They did not had our booking when we arrived we had to wait like 40 minutes for them to fin and call expedia, they did not help at all
Stayed 1 night in Apr 2024
Response from KP on 22 Apr 2024
Very sorry to hear that Expedia messed up your reservation and I do see that we were able to make you a new reservation honoring the rate from Expedia.

10/10 Excellent

Xiaoqing

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family.
Stayed 2 nights in Mar 2024
Response from KP on 17 Apr 2024
Thanks for the 5 out of 5 rating!

10/10 Excellent

Parul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from KP on 17 Apr 2024
Thanks for the 5 out of 5 rating!

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been traveling a lot recently and this hotel was the cleanest place I have ever stayed. I checked every corner in the bathroom and bedroom and I was so surprised not one weird stain or anything. I was completely comfortable. I would stay here again. And you should stay here too.
Stayed 2 nights in Apr 2024
Response from KP on 16 Apr 2024
Thank you Tanya for the great review. We take pride in our cleanliness standards. We hope to see you back again soon.

10/10 Excellent

Tatjana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and free breakfast was a plus
Stayed 1 night in Apr 2024
Response from KP on 16 Apr 2024
Thanks for the 5 out of 5 rating!

4/10 Poor

jose

Travelled with partner
Disliked: Property conditions & facilities
Bed was broken -
Stayed 2 nights in Apr 2024
Response from KP on 15 Apr 2024
Thanks, Jose, for bringing this to my attention, I hope this was relayed immediately to our staff.

10/10 Excellent

Lovely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from KP on 15 Apr 2024
Thanks for the 5 out of 5! :)

10/10 Excellent

Ralph

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from KP on 15 Apr 2024
Thanks for the 5 out of 5! :)

8/10 Good

kirim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, it was good place to stay. One thing, i was not happy with cleaness. Bathtub and bathroom area had some hairs when i get there at first, so i cleaned up and used it. Otherwise, it was good.
Stayed 2 nights in Apr 2024
Response from KP on 12 Apr 2024
Thanks for the feedback, our staff works hard to maintain the cleanliness standards for our Brand.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from KP on 12 Apr 2024
Thanks Jessica for the 5 out of 5 rating!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Allowing pets
Stayed 2 nights in Apr 2024
Response from KP on 10 Apr 2024
Thanks for the 5 out of 5!

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Apr 2024
Response from KP on 8 Apr 2024
Thanks for the 5 out of 5! We are happy you enjoyed your stay with us. Hope to see you again.

10/10 Excellent

Fernando

Nice colorful decor, excellent guest service, clean and space full rooms
Stayed 1 night in Apr 2024
Response from KP on 8 Apr 2024
Thanks for the 5 out of 5! We are happy you enjoyed your stay with us. Hope to see you again.

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KP on 8 Apr 2024
Thanks for the 5 out of 5! We are happy you enjoyed your stay with us. Hope to see you again.

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from KP on 8 Apr 2024
Thanks for the 5 out of 5! We are happy you enjoyed your stay with us. Hope to see you again.

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 2 nights in Mar 2024
Response from KP on 8 Apr 2024
Thanks for the 5 out of 5! We are happy you enjoyed your stay with us. Hope to see you again.

10/10 Excellent

Duane

Liked: Cleanliness
Fitness center and comfy beds!
Stayed 2 nights in Mar 2024
Response from KP on 1 Apr 2024
Thanks for the 5 out of 5! We are happy you enjoyed your stay with us and look forward to the next.

10/10 Excellent

Lizette

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KP on 2 Apr 2024
Thanks for the 5 out of 5!

10/10 Excellent

Emery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for lego land visit
Stayed 1 night in Mar 2024
Response from KP on 1 Apr 2024
Thanks for the 5 out of 5! We look forward to your next visit.

10/10 Excellent

Carmina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly place and good breakfast buffet 6am-9am.
Stayed 1 night in Mar 2024
Response from KP on 1 Apr 2024
Thanks for the 5 out of 5! We look forward to your next visit.

10/10 Excellent

Leopoldo J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from KP on 27 Mar 2024
Thanks Leopoldo for the 5 out of 5! We are happy you enjoyed your stay with us.

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot would stay here again
Stayed 1 night in Mar 2024
Response from KP on 25 Mar 2024
Thanks for the 5 out of 5! We appreciate your nice comments. Come back again soon.

8/10 Good

Hsiao Wai

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night with a toddler A very family friendly hotel, you have everything you need in the room.
Stayed 1 night in Mar 2024
Response from KP on 8 Apr 2024
Thanks for the 4 out of 5! We are happy you enjoyed your stay with us. Hope to see you again.

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from KP on 25 Mar 2024
Thanks for the 5 out of 5! We hope to see you back again soon. Safe travels.

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from KP on 25 Mar 2024
Ouch! We are sorry you did not enjoy your stay enough to warrant a 5 out of 5! We hope you will come back again and give us another try.

2/10 Terrible

Trina, Oceanside

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from KP on 22 Mar 2024
Very Sorry that you had to cancel your reservation. Since it was through Expedia you did need to contact them as well. We did not charge you or Expedia for the cancellation so we did our part.

4/10 Poor

roger

Travelled with group
Liked: Cleanliness, property conditions & facilities
It is clean . I had to wait an extra hour for check in because they had no staff to get the room ready on time. I then had to ask for clean pillow cases because they were not changed.
Stayed 1 night in Mar 2024
Response from Kp on 18 Mar 2024
Very sorry to hear that you had to wait for the requested room type to be ready, not sure if it was before the 4pm check in time or after, but i do apologize and will offer a discount on your next stay.

10/10 Excellent

Meng Chen, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room
Stayed 3 nights in Mar 2024
Response from KP on 18 Mar 2024
Thanks for the 5 out of 5 rating!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Very big and clean rooms, plus there is free daily breakfast. Staff is really nice and accommodating. Highly recommend hotel.
Stayed 2 nights in Mar 2024
Response from KP on 18 Mar 2024
Thanks for the 5 out of 5 rating.

10/10 Excellent

Ngan, Glendale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean. Staff was nice and helpful.
Stayed 1 night in Mar 2024
Response from KP on 14 Mar 2024
Thank you for the 5 out of 5 review! We hope you will come back and visit us again soon. Thanks for choosing Home2 Suites by Hilton.

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful clean affordable friendly staff rooms were a very good size very modern love our hotel stay definitely will be back.
Stayed 3 nights in Mar 2024
Response from KP on 11 Mar 2024
Thank you, Rebecca, for the nice review with a 5 out of 5!We look forward to your next visit!

10/10 Excellent

Jack

Stayed 2 nights in Mar 2024
Response from KP on 1 Apr 2024
Thanks for the 5 out of 5! We look forward to your next visit.

10/10 Excellent

Stephanie M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best hotel we've stayed at in California. Definitely going to be the place we stay when we visit San Diego.
Stayed 2 nights in Mar 2024
Response from KP on 11 Mar 2024
Thank you for the nice review and we hope to see you back again soon.

8/10 Good

Anson

Stayed 1 night in Mar 2024
Response from KP on 1 Apr 2024
Thanks for the 4 out of 5! We look forward to your next visit. We hope your next visit will be a 5 out of 5!

8/10 Good

YUMI

Stayed 1 night in Mar 2024
Response from KP on 29 Mar 2024
Thanks for the 4 out of 5 rating. We hope your next visit will be better and we look forward to seeing you again.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean and quiet rooms. Perfect for families.
Stayed 3 nights in Feb 2024
Response from KP on 26 Feb 2024
Thanks for the nice comments! We hope to see you again Cindy.

8/10 Good

Olesya

Travelled with family
Liked: Cleanliness, amenities
Very Good Thank You
Stayed 1 night in Feb 2024
Response from KP on 26 Feb 2024
Thanks for the 4 out of 5! We hope your next visit will warrant a 5 out of 5.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from KP on 26 Feb 2024
Thanks for the 5 out of 5! Come back again soon!

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KP on 23 Feb 2024
Thanks for the 5 out of 5!

10/10 Excellent

Evelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families with wonderful amenities! Near legoland, restaurants and stores
Stayed 2 nights in Dec 2023
Response from KP on 20 Feb 2024
Thanks Evelyn for the 5 out of 5 rating

10/10 Excellent

Julia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice size, clean and comfortable, breakfast was yummy especially waffle's!
Stayed 2 nights in Feb 2024
Response from KP on 20 Feb 2024
Thanks, Julia, for the 5 out of 5 rating!

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t. Even staying there
Stayed 2 nights in Jan 2024
Response from KP on 12 Feb 2024
Sorry you did not stay with us!