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Reviews of Turing College - University of Kent

2.5 out of 5
Turing College - University of Kent
 University of Kent, Canterbury, England

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 134 reviews" "
Rating 8 - Good. 67 out of 134 reviews" "
Rating 6 - Okay. 14 out of 134 reviews" "
Rating 4 - Poor. 3 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Miss J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Matthew D. Edson on 3 Sept 2019
Dear Miss L J, Thank you for your positive view, we look forward to welcoming you back soon !

8/10 Good

Juan

Liked: Cleanliness, room comfort
Weather was amazing this hotel was wonderful bery clean comfortable nice people
Stayed 1 night in Aug 2019
Response from Matthew D. Edson on 27 Aug 2019
Dear Juan, Thank you for your kind review, we're happy you enjoyed your stay with us at the University of Kent !

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Basic student residence
It's OK for what it is, but it certainly isn't 3-star, or even really 2.5; it's just really basic student accommodation with no frills. For example, there's only a shower, with a fixed overhead rainfall head; the only lighting is extremely bright, with no low-light options; and there was only one chair in the room. The bed was comfortable enough for sleeping, but the mattress had a very stiff edge that made it uncomfortable to sit on. Parking arrangements were unclear; guests get a permit at reception, and there are a small number of spaces available, but they were all taken. The remaining spaces were all marked "Loading Only - 20 mins max, 24/7" - but people were parking there anyway, and it eventually transpired that "24/7" doesn't include weekends!! Access is not too bad but the officially available parking is not that close, depending on which block you're in, and of course there are no lifts, so guests may have to get luggage up/down several flights of stairs.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Accommodation excellent. Really good value for money. Cleaned each morning.
Stayed 2 nights in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful environment
Lovely environment, room was spotless and good value. Breakfast ok but breakfast room not great as didn’t seem to have the staff to keep it tidy.
Stayed 2 nights in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your review, we're happy you enjoyed your stay with us at the University of Kent !

10/10 Excellent

Katie, Midlands

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Perfect location; nice room with ensuite. Good choice for breakfast.
Stayed 2 nights in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Dear Katie, Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was handy. The only disappointment our room was next to exit door every time door open/shut it disturbed us.
Stayed 3 nights in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Dave, Southampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay with a wide choice at breakfast. Tables there are set up to sit large numbers at one sitting. There is plenty of parking, if a bit of a walk away from the accommodation. There is a regular bus service into the centre of Canterbury costing about £2.50. The stops are a short walk down a grass path. I would stay there again.
Stayed 1 night in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Dear Dave, Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was very clean and as advertised. Shower was luke warm. Breakfast (bacon and eggs) were cold.
Stayed 1 night in Aug 2019
Response from Reservation Team on 26 Aug 2019
Thank you so much for your review, we're sorry to hear that some aspects of your stay were not as good as we'd like them to be.

8/10 Good

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just OK for my one night stay.
Stayed 1 night in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Dear Joy, Thank you for your review.

8/10 Good

MUHAMMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Turing College, Canterbury
My stay at Turning College , Canterbury was really good experience , nice scenic view in surrounding specially in evening, break fast was good and high security system with excellent staff. cost effective room.
Stayed 1 night in Jul 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy and all we needed for an overnight stay
Stayed 1 night in Aug 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Valeria

Liked: Cleanliness, staff & service
Not bad
The staff at the reception was very helpful and friendly. The campus is amazingly located in hectares of green and very well organised structure wise. The room was nice and clean but being a student accommodation the bed was not up to a hotel standard (small size and mattress uncomfortable and old as springs were coming out ). Couldn’t comment the breakfast because we had to rush out by 10 am so we missed it, although it was included.
Stayed 1 night in Jul 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern college and very clean facilities. Breakfasts good. Very noisy early evening from Large school party outside the room.
Stayed 2 nights in Jul 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place to stay for visiting Canterbury
Stayed 1 night in Jul 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Good value stay
This is a value for money place to stay. Everything we needed was provided including a good buffet breakfast with hot breakfast options. My only small complaint would be that the only lighting in the room was very bright ceiling lights with no alternative forms of lighting available. It would have been nice to have had the option of turning off the bright light and used bedside lighting instead.
Stayed 1 night in Jul 2019
Response from Matthew D. Edson on 26 Aug 2019
Dear Elaine, Thank you for your review. We hope that, apart from the lighting, you found the rest of your stay enjoyable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting, reasonable accommodation at a good price.
Stayed 3 nights in Jun 2019
Response from Matthew D. Edson on 26 Aug 2019
Thank you so much for your brilliant review, we're happy you enjoyed your stay with us at the University of Kent !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness
While it is ordinarily a student hall it almost feels like a hotel. Decent bed, clean. Perfect for my purposes
Stayed 1 night in Jun 2019
Response from Reservations Team University of Kent on 30 Jun 2019
Dear Guest Thank you so much for taking the time to leave your feedback comments, it is greatly appreciated and it helps us to make continued improvements for our guests experience. Kind regards and best wishes Teresa Reservations Team University of Kent

10/10 Excellent

FrMike, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value modern and comfortable student rooms
Excellent modern comfortable rooms with tasty full breakfast. Super helpful staff.
Stayed 2 nights in Sep 2018

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
University Room
In this price bracket my stay at Turing college was excellent. The room, breakfast, free parking and Wi-Fi gave me everything I needed for comfortable one night stay.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Basically all good.
Everything was really nice but it could have done with either better signs for the reception or some instructions how to find it on the website.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay, breakfast was just so so....
Stayed 1 night in Aug 2018

6/10 Okay

unhappy, London

Disliked: Staff & service
Stayed just one night thankfully
The staff on the phone were unhelpful and quite off
Stayed 1 night in Aug 2018

8/10 Good

Ange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Value for money.
We had a fun time visiting with friends.
Stayed 2 nights in Aug 2018

8/10 Good

Sabrina, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, close to the bus and walking distance to Canterbury city centre. Good free breakfast, on site campus bar K-Bar is super inviting.
Stayed 5 nights in Aug 2018

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Chef cooked me fried eggs for breakfast. Better than the powdered egg :-)
Stayed 1 night in Aug 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Get what you pay for??
The room was clean, but you could hear every little noise. Check our time if 10am is far too early! Breakfast from 7:45-9:30 on a Sunday morning is far too early, hence we missed it, but that was our choice l guess! The housekeeping tried to come into our room at 9:20am when we were getting dressed, check out was 10am!! We had to park our car in a different campus car park and walk back to the campus we were staying at and got completely lost! If it wasnt for coming across the security guard we would of ended up walking the wrong way! Overall it was an experience we will not be repeating......😡
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent but not perfect
All good, breakfast was mass produced and frozen croissants. Its a one off but a shame really. We gave breakfast a miss on our second morning
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean and pleasant
No airconditioning makes it unbearable in the summer and it’s not cheap either
Stayed 1 night in Aug 2018

6/10 Okay

Daffers, Oxford

Liked: Cleanliness, property conditions & facilities
Turing College experience
Room was OK for the price, but did not realise there would be noisy summer school children making a lot of noise to nearly 2 am, and no one to control them, which interfered with our sleep.
Stayed 1 night in Jul 2018

8/10 Good

Charlotte, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than I imagined
Pleasant welcome, rooms ready early which was great for us. Rooms light, bright and clean. Bed lovely and long. Very hot in the room...but we are in a heat wave. Easy parking. Canteen breakfast not bad at all, though Plates cold and food not that hot.
Stayed 1 night in Jul 2018

10/10 Excellent

Azhgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

WN, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place if you have events at Uni of Kent
Was there for a full week training at uni of Kent. Very comfortable rooms and the staffs were incredibly friendly! The breakfast was also very good!
Stayed 6 nights in Jul 2018

8/10 Good

moira

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed bag
Stayed for four nights during hot spell of weather, room was very hot despite having window open. Free wi fi was a bit patchy but okay when working. Clarification needed on booking site as to where to check in, or was it just me? Otherwise, room very clean and comfy, no T.V. Free breakfast excellent. Good price so I would stay again if occassion arose.
Stayed 4 nights in Jun 2018

10/10 Excellent

Stevie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Canterbury
Nice spacious room, clean and tidy, and just a short 10min bus ride to town on a regular bus.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located
Good accommodations. The one negative was the distance of the carpark from the accommodations.
Stayed 2 nights in Sep 2017

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value for money
This is like going to a Travelodge but it is friendlier, prettier and cheaper. This has to be about the best value place to stay in Canterbury.
Stayed 1 night in Sep 2017

10/10 Excellent

Clive, KT19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Education education education
Making the most of availability of university accommodation before semester starts. Though away from the city the room gave everything that a hotel room would. One gripe is the lack of parking though this wasn't a real problem for me as the university wasn't too busy. Would hope other bodies utilise the opportunity to maximise assets all year round. Oh also came with breakfast included in the price.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room just difficult to find
Well, the place was an absolute nightmare to find. Should be better signposted when it is in use as a hotel. The rooms are basically student rooms rented out during summer break. They were nice and clean and had all you needed. Perfect for the price really. Breakfast was good and had a large variety. Would recommend for the price.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, fine fine, don't ask for too much, people have busy lives, one word answers ought to suffice
Stayed 2 nights in Aug 2017

10/10 Excellent

S, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay on a beautiful uni campus!
Beautiful campus, nice walk to the centre and good facilities close to the dorms. Clean, modern and comfortable rooms.
Stayed 2 nights in Aug 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent .....only one thing was the heat in the room at night ... to hot.
Stayed 1 night in Aug 2017

8/10 Good

C, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good as a comfortable base for visiting the area
Rooms are very clean, beds nice and comfortable. It was quiet and we had a relatively good night's sleep. However! The lighting in the room was very bright and harsh, and the fire alarm right above the bed blinked all night. So not a good choice if you're going on a romantic weekend, or if you're bothered by that type of light while you're sleeping.
Stayed 1 night in Aug 2017

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stays
Student accommodation was relatively new, in good condition but basic. Kettle with tea,coffee etc but nothing else. Some rooms have toiletries provided but not all? Bed very comfortable and spacious and en-suite bathroom had a great shower. Plenty of wardrobe / drawer space and a full sized desk area for working. WiFi worked well and it was included in the room rate although some drop out in the evenings as the campus filled up. Breakfast was plentiful, welled cooked and varied to suit all tastes. Breakfast room was busy so recommend you go early if possible. Parking is nearby so don't forget to unload the car first and ask for a permit when you book in. Staying again so recommended
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, convenient, comfortable
Cheap, clean, and comfortable accommodation at the university halls of residence. Well connected by regular bus services. Great breakfast included too.
Stayed 2 nights in Aug 2017