Palace Resorts Cancun hotels

"Loved it "

"BEAUTIFUL EXPERIENCE. "

"Very nice staff"

"My expectations were met "

" Our stay at this hotel was wonderful! The property is beautiful, very clean, and well-maintained. The staff were always kind, polite, and helpful. I’d like to give special recognition to Roberto, who works at the poolside restaurant — he was incredibly friendly, attentive, and always greeted us with a big smile. Also, Guadalupe, who makes the omelets at breakfast, was very pleasant and welcoming every morning. The overall service and quality of the hotel are excellent. The only downside was the issue with the restaurant reservation app — it didn’t work during our stay, and we were only able to secure one dinner reservation with the help of the manager (thanks to Roberto’s support). Also, our room wasn’t cleaned for one night, which was a bit disappointing. Despite these minor issues, we truly enjoyed our stay. The hotel has great potential, and I believe the service will continue to improve. I would definitely come back! "

"Super "

"Best staff "

"Good food. Friendly staff. Pool and good service. This is our second time coming to this resort. Definitely coming back! 100% recommended."

"Great service, however the lighting in the room was a bit dull."