El Cid Cancun hotels

"Great food"

"Overall, an amazing experience traveling with our 6-month-old infant. The staff were super friendly and kind. -Allowed us to have early check-in and enjoy the lunch buffet. -Made special arrangements in our room for celebrations, including cake and balloons. -Staff offered balloons to our infant, which made him smile. -Restaurants were amazing, especially the international buffet and Moongate, with amazing chefs and performers (Antonio). -Room service did a brilliant job, and the room always smelled pleasant. -Amazing and exclusive views from the Preferred Club Lounge (ocean view). Areas for improvement (because I want them to do better and better): -A baby nursing room, especially for guests who arrive early before check-in when the room is not yet available. -A larger crib with adjustable height. -Sales/Marketing reps should not be pushy when trying to sell activities or spa services. -Why are standard beachside cabanas an additional cost? They should be included as part of the all-inclusive package. -The Kids Club did not have a baby-friendly entrance (no ramp or automatic door), which made it difficult with a stroller. -The water temperature, especially in the kids’ zone, should be temperature-controlled so it’s not too cold. -There should be halal meat options or a designated restaurant offering halal choices. "

"Excellent hospitality and stunning views"

"Everything about it was perfect! "

"Great everything "

"We stayed at Sunscape as a family of 11 and had the best time! The resort was perfect for all ages. The pool area was beautiful and relaxing, and the tacos by the pool were absolutely amazing definitely a must-try. The entertainment team kept us laughing and engaged every day, and all of the restaurants were delicious. Overall, we had a wonderful experience and would absolutely come back. Highly recommend!"

"Had a fantastic time! Rooms were clean, amenities were great, the atmosphere was awesome, and the staff were amazing! The playmakers Arrrita and Redbull were an absolute pleasure to be around and created an amazing atmosphere organizing the games and a blast to be around! Cant wait to come back. I think i found my new favorite resort!!"

"Wonderful room "

"It was my first time here and I loved it. I will definitely stay again next time i visit, i recommend this hotel. "