Canafistula Spa Hotels

"Pool was ok. Room was falling apart- Celing fan made horrible noise. Asked to fix it or move us and they turned to low and said that’s good. Only 2 working elevators in whole property and used by staff as well as guests. Staff was mostly nice. We were put in a room above the kitchen near the stage and it was always loud. TVs didn’t work properly as if connected to antenna but showed frozen screens for many channels. Only BBC channel in English. We were told they are refurbishing soon. I hope it gets better for the next people. Restaurants not amazing buffet not kept at safe temperatures. We Love bees but they were overwhelming at the pool bar. "

"The Hotel is excellent very clean the only need the Hotel is the pool renovation this the only one think Im recomended 100%"

"Love the shuttle that brings us to a private section of the beach"

"Good"

"The Diriá is fabulous! I’ve seen there twice over the last year and I can tell you firsthand. It is the best hotel in town. Everything is walkable but really you don’t even need to go outside the resort they have everything. The location is perfect. The staff is amazing. The buffet is the best in town. I cannot say enough good things about the Diria."

"El personal muy amable, las políticas del hotel muy malas llegué 30 minutos antes del check in y me dijeron que si quería entrar antes de las 3 (30 minutos faltaban) debía pagar $15 por persona. Después de mí llegaron 2 parejas de extranjeros y si pudieron entrar y de gratis. Le pregunté a la Srta y me dijo que los extra y si pueden entrar antes y de gratis, los nacionales no."

"Amazing!"

"From the moment we arrived at the hotel, the staff were super unfriendly & not helpful. They did not make eye contact. We asked several staff members where we could find towels & they could only point towards the massive pool. The beach is completely full of people selling things like nothing I’ve ever seen & the vendors are very aggressive in soliciting you. The pool is extremely uninviting with cups and trash left around the pool and the bathroom unusable because it was so dirty. This hotel does not meet normal Westin standards. Thankfully we were able to move to the W next door where everything was wonderful, clean & the staff were amazing and friendly. Rosa made the moving process extremely difficult since she was trying to charge us twice after we were told we would get a full refund for the Westin. Luckily, it was straightened out by the helpful staff at the W. During our stay at the W, we ran into guests of the Westin who were buying day passes at the W for all of the same reasons as noted above - right down to the towels,"

"Had an amazing time at this resort - wish I stayed longer! All the staff were so kind and helpful and the included breakfast and dinner we also great. Quick access to the town and the private beach was amazing. Will return! "