Hotels near Burroughs & Chapin Pavilion Place

"Our 2 day stay was a disaster from the beginning. We arrived at 4:30 for a 4pm check in and there was line of people out of the door trying to check in. We left and came back at 7pm and I spoke to another guest who said they arrived at 4pm and got checked in at 5:30pm We stayed in the north tower of the hotel and the hallways and elevator smelled of marijuana. (explain that smell to your kids). We left for dinner and came back at 11pm to go to bed to find that the AC was not working. It was too late to call for maintenance so we just went to sleep and had to sleep with the balcony door open. The overall experience was so poor that elected to check out the following morning and drive home to NJ. We complained at check out and asked if they would give us a partial refund. They told us to contact Expedia. Expedia contacted the hotel and the hotel refused to provide a partial refund. The hotel also double charged our credit card for sundries bought in the store. They have not replied to my email request for a refund (3 days). I would call but the front desk proved to be totally incompetent every time we went there so would be no point. Would not go back and would not recommend to anyone."

"The pool, the pool seating and everything was good."

"Great Vacation location"

"Room was dirty in some areas and very slippery where it had been cleaned due to residue of the cleaning product. Nice view and access to beach, but it did not seem like the hotel was prepared for the busy week. Parking to check in was difficult and long line/wait to check in. As others have said, towels not available in pool areas. "

"Thanks"

"Great place to stay with multiple pools. Will definitely go back!!!"

"Clean, inviting, comfortable, close to stores and restaurants. Easy beach access as well as friendly, accommodating, professional staff. "

"My room was nice but when we got there the refrigerator was leaking but they did clean that up fast. The bedding for the pull out bed "

"Our room overlooked the city, room was clean but small, the hallways and elevator could use a good cleaning. For the price it was not too bad.."