In-room safe, laptop workspace, blackout curtains, iron/ironing board

Reviews of Best Inn & Suites

2.5 out of 5
Best Inn & Suites
8530 Beach Blvd, Buena Park, CA

Reviews

7.2

Good

Rating 10 - Excellent. 967 out of 2748 reviews" "
Rating 8 - Good. 629 out of 2748 reviews" "
Rating 6 - Okay. 430 out of 2748 reviews" "
Rating 4 - Poor. 288 out of 2748 reviews" "
Rating 2 - Terrible. 434 out of 2748 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

scott

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great! I left my phone in the lobby and he ran after me to give it back. But the place was kinda run-down and noisy. The security chain on the door was half-broken, and there were big gaps around the door that let in a lot of light and noise.
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 29 Apr 2024
Thank you for sharing your concerns. We have sent them to the General Manager for their review. We do hope to welcome you back again in the future.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall for the price good price decent rooms cleanliness will definitely be coming here again with my family literally across the street from Knott's Berry farm so convenient
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 28 Apr 2024
We could not be happier to hear that our price for value met your needs, Juan! It was a pleasure having you as our guest at the Best Inn & Suites, Buena Park and we look forward to your next visit.

10/10 Excellent

Edward

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in early cause room was ready so that was nice and pool is heated for a breezy day.
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 28 Apr 2024
We're so glad you had a positive experience with us at the Best Inn & Suites, Buena Park! We look forward to welcoming you back again the next time you visit the area.

2/10 Terrible

Loraine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room ,rude staff , false advertisement I asked and paid for a suite instead they put me in a room with 2 queen beds and a bunk bed all stuffed in one room the water doesn’t get hot at all when I complained about it they kept making excuses instead of trying to fix the issue !!! I would never come here again !!
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 27 Apr 2024
Thank you for your feedback and for choosing to stay at our hotel. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.

6/10 Okay

Seonaid

Travelled with family, Travelled with family and small children
Liked: Staff & service
Great service. Not the cleanest or most comfortable and quite loud at times but conveniently located and well priced.
Stayed 6 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 25 Apr 2024
We pleased to hear that our pricing and location met your needs. Thank you for being our guest at the Best Inn & Suites Buena Park.

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and never bothered. Usually have the ability to space out guests so there isnt any noise through the walls
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 25 Apr 2024
Thanks for your awesome review, Sean! We look forward to welcoming you back again.

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much activity in the property people hanging around the parking lot, poor staff service will not stay here again
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 25 Apr 2024
We apologize for your less that satisfactory stay at the Best Inn & Suites Buena Park. Thank you for your feedback.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 24 Apr 2024
We appreciate your five-star review, Jorge! Thank you for being a guest at the Best Inn & Suites, Buena Park.

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was old and smelly. The bathtub was plugged and the water didn't go down.
Stayed 1 night in Feb 2024
Response from Best Inn & Suites Buena Park on 23 Apr 2024
Joel, please let us know if you are not happy with your accommodations. We have no record of you complaining to us. Thank you for your review.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to just about everything
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 22 Apr 2024
We are thrilled our location worked out well for you, Francisco! And we look forward to your next visit to us.

8/10 Good

Corina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn was literally across the street from Knott's Berry Farm - walking distance!! Staff was friendly and helpful checking me in, and my room was clean and cozy. The only downside was the angry bee in my room, but I caught it with an empty cup and released it outside. My room was close to a busy pathway so peiple walking by could be a little liud, but that's a common courtesy issue, not a property issue.
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 21 Apr 2024
We're so happy to hear that you found our location convenient for your needs and our staff friendly. We look forward to your next visit to us!

10/10 Excellent

Flor, Compton

It oooked nice and clean
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 18 Apr 2024
Thank you for your feedback, Flor! We're pleased you found your accommodations clean and we look forward to welcoming you back again soon!

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. The staff is very friendly and helpful!
Stayed 4 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 17 Apr 2024
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

2/10 Terrible

Gerardo, north las vegas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the listing didn’t match the room. there were unsavory stains on the walls, the tub stop didn’t work, the shower head had so much hard water build up it impaired the flow of water. when i arrived the lobby was closed, i had to call to let them know i was there. when i got into the room, there was lights on the bed frame, railings around the top and a mirror directly above the bed. It was unsettling. some might enjoy that, i don’t. some warning as to what was included in the room would have changed my choice to book there .
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 16 Apr 2024
We sincerely apologize for your experience with us. At any point in your stay, we would have recommended reporting the issues in the room to the front desk so that we could have accommodated to switch rooms or sent a maintenance to fix the issues.

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to Knotts berry farm
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 16 Apr 2024
We're pleased you found our location convenient for your trip to Knotts Berry Farm! We look forward to welcoming you back.

10/10 Excellent

David

Travelled with family
Check in was easy, room was clean and cozy! Very close to knotts which is a huge plus! Will be staying again in the future
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 15 Apr 2024
Thank you for your recommendation, David. We look forward to your return to us!

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities
Would stay again
Response from Best Inn & Suites Buena Park on 16 Apr 2024
We are thrilled that you enjoyed your stay with us! We look forward to your next visit.

2/10 Terrible

madalyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, dirty and loud
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 15 Apr 2024
We're sorry you were unhappy. Thank you for your review.

6/10 Okay

Jannet

It needs to be cleaner and had very strange smells
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 15 Apr 2024
We appreciate all feedback here at the Best Inn & Suites and we will be addressing your concerns.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Police & tow truck was there for a while outside of the building with too much noise
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 14 Apr 2024
We are committed to providing each and every customer with a positive experience and are proud of our track record in offering good service. However, it does seem that we failed to meet your expectations. We apologize for the noise level during your stay.

10/10 Excellent

theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was more reasonable that Knott hotel. It was noisy, but for the price it wasn't that bad
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 14 Apr 2024
Thank you for your feedback. We're happy to hear that our price for value met your needs. We look forward to welcoming you back again.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location to Knotts Berry Farm. Five minute walk from the hotel. The staff at the hotel were very friendly and helpful. The rooms were clean. Went for a swim in the pool. It was lovely especially because I had it all to myself. I definitely would recommend, my friends and family to stay at this hotel. And I would come back and stay here in the future as well.
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 11 Apr 2024
Thank you for your great review! We're so glad you enjoyed your stay at the Best Inn & Suites, Buena Park and we hope to see you return again to us soon.

2/10 Terrible

Stephanie

Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 13 Apr 2024
Stephanie, we're sorry you were not satisfied with your stay at the Best Inn & Suites Buena Park. We hope to have another opportunity to welcome you back in the future.

10/10 Excellent

Hugh

Stayed 3 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 11 Apr 2024
We appreciate your five star recommendation of the Best Inn & Suites Buena Park! Thank you for being our guest and leaving us feedback.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am grateful for the stay. I appreciate your staff. You run a good business. Good work
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 11 Apr 2024
Thank you so much for your kind review. We appreciate your comments and look forward to making your next visit to the Best Inn & Suites Buena Park excellent!

8/10 Good

Kimberly

Travelled with family and small children
It was good convient to where i was goin
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 8 Apr 2024
We're so glad our location was convenient for you, Kimberly. It was a pleasure serving you and we look forward to your next visit to us!

6/10 Okay

Ludy Ann

Travelled with family
Disliked: Property conditions & facilities
Very old property but they are trying their best to clean and maintain it. Need renovation..walking distance to Knotts berry farm. Accessible
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 8 Apr 2024
Thank you for your feedback and for choosing to stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a good place to stay when going to Knott’s
Stayed 2 nights in Apr 2024
Response from Best Inn & Suites Buena Park on 7 Apr 2024
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service, location and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

6/10 Okay

Amina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Best Inn & Suites Buena Park on 7 Apr 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff! The man who came to fixe our TV was very kind and helpful.
Stayed 1 night in Apr 2024
Response from Best Inn & Suites Buena Park on 5 Apr 2024
Thank you for taking the time to review your stay. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments to our team! If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here.

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 3 Apr 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

8/10 Good

Marcie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here for a visit at Knott’s Berry Farm. It’s basic and a bit weathered, but it’s clean and convenient. For only a few dollars more than what you pay for premium parking at Knott’s, you can stay and park here. It is located across from the park so it makes sense for us to pay for a room instead of driving three to four hours round trip and paying for parking. The management has been friendly as well.
Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 1 Apr 2024
Thank you so much for your great review, Marcie! It's always a pleasure having you stay with us and we look forward to your next visit to us.

10/10 Excellent

Tinielle

Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 21 Apr 2024
We are delighted you were satisfied with our service and accommodations! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 30 Mar 2024
Your business means a lot to us at the Best Inn & Suites Buena Park! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and convenient location! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!!
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 30 Mar 2024
Thank you, Lauren! We loved having you as our guest and the entire staff at the Best Inn & Suites Buena Park looks forward to welcoming you back again in the near future.

8/10 Good

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service
Good area staff was nice and helpful right next to knotts berry farms
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 26 Mar 2024
Josh, thank you for being our guest at the Best Inn & Suites Buena Park, Ca. We are pleased our location was ideal for your plans and we look forward to welcoming you back again.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always great here. Makes the stay better
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 25 Mar 2024
Thank you for staying with us recently. We appreciate your recommendation!

10/10 Excellent

Jacie

Travelled with group
Liked: Staff & service, amenities
It’s extremely close to Knotts, which i find to be a good thing. You can actually hear the screams!! Other than that, the stay was alright for a night. I would probably stay here again.
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 28 Mar 2024
Thanks for the review! The team at Best Inn & Suites Buena Park is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

2/10 Terrible

Chaitali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has really hit the bottom. I was here pre-Covid and it was beginning to go down, but it’s absolutely run down now. My room was filthy, did not have an alarm or any table clock and the furniture was bare minimal. I like the location but unfortunately this was my last time here.
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 25 Mar 2024
We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Best inn for our Disneyland trip. We will most likely be staying at this hotel for our Disney trips now that we became Disney Magic key pass holders. Hotel is very convenient and 10 minute drive to the park. Friendly staff. Highly recommended.
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 25 Mar 2024
We very much appreciate your comments regarding your stay at the Best Inn & Suites Buena Park. I will be sure to share your feedback with our team who always enjoys hearing from our guests.

8/10 Good

Raymond Mathew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the family as we were stopping in a aheim for one day at Knott's Berry Farm. They let us leave our car in their lot while we were at the park after we checked out. Very nice! Overall nice place with a great pool. Our room was in need of a renovation but the price was correct. Thanks to the friendly staff :)
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 25 Mar 2024
We are delighted that you chose to stay with us at the . We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness
Nice place to stay outside if park
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 25 Mar 2024
It was a pleasure serving you, Robert. Please come back and visit us the next time you are in the area.

8/10 Good

ALEJANDRA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great place to stay if you dont mind the outdated property. It could use a remodel but they were clean and thats what mattered to us. Great location! Close to Disneyland and other great places to eat. We would stay there again.
Stayed 5 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 24 Mar 2024
We really appreciate your great feedback and recommendation. Thank you, Alejandra and we look forward to serving you in the near future!

6/10 Okay

Ma. Mengielyn

Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 24 Mar 2024
It was our pleasure hosting you, Ma Megielyn! We hope to have another opportunity to welcome you back the next time you are in the neighborhood.

10/10 Excellent

James, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2023
Response from Best Inn & Suites Buena Park on 23 Mar 2024
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Savannah

Stayed 1 night in Jan 2024
Response from Best Inn & Suites Buena Park on 21 Mar 2024
We appreciate your five star rating. Thank you for your feedback.

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access and comfortable enough
Response from Best Inn & Suites Buena Park on 19 Mar 2024
We're thrilled our location was convenient for you. We look forward to hosting you again at the Best Inn & Suites Buena Park, Ca.

10/10 Excellent

Monique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a nice size for my family and very quiet area. Facilities were clean and service was great. Room service was on point and helped keep our room clean and fully stocked. Only one downside was the tub, it was very slippery. Other than that all around great suites to stay in.
Stayed 3 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 18 Mar 2024
Thank you for choosing us for your hospitality needs, Monique. We're glad you enjoyed your stay with us and we look forward to your return.

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We planned to stay two nights. Our second evening there my husband saw a cockroach in the bathroom. Then I grabbed our clothes bag to get out pajamas for my son and there was another. We started packing quickly to get the hell out and found more. We slept in the car until we had gotten enough to sleep to make the whole 8 hour drive home. NEVER again.
Stayed 2 nights in Mar 2024
Response from Best Inn & Suites Buena Park on 18 Mar 2024
We regret if you experienced anything less than an exceptional experience. Your feedback is appreciated and we will be addressing a few of the issues mentioned immediately. We want to reassure you we do everything possible to discourage the entrance of the outside nuisance mentioned. Our pest control provider does service our hotel on a routine basis. However, we will be sure procedures are being followed to prevent any future issues. Thank you for being our guest. We promise a much-improved stay. Safe and pleasant travels.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Best Inn & Suites Buena Park on 18 Mar 2024
Thank you, Brandon. We appreciate your feedback!