All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear James, thank you for your kind words. We are delighted to hear that you had a very nice experience at Mercure Budapest Korona Hotel. Your satisfaction is our top priority. We look forward to welcoming you back soon. Krisztián Varga
10/10 Excellent
Philip Alan
19 Mar 2024
Liked: Cleanliness, staff & service
Only 2 problems, tea bags, coffee not refreshed for 3 days and tv didn't work, someone was going to sort it but didnt.
Philip Alan
Stayed 3 nights in Mar 2024
Response from Krisztián on 21 Mar 2024
Dear Philip Alan, thank you for your feedback. We sincerely apologize for the inconvenience you faced with the tea bags, coffee, and the TV. Rest assured, we will address these issues promptly to enhance our service quality. Looking forward to welcoming you back. Krisztián Varga
Ideal location and a quiet, comfortable hotel. 2 mins walk to the airport bus stop (Kalvin Ter). Nice breakfast buffet. Clean rooms. Also easy to walk in and around the city.
Colin Douglas
Stayed 4 nights in Mar 2024
Response from Krisztian on 20 Mar 2024
Dear Colin Douglas, thank you for your kind review. We are delighted to hear that you enjoyed our ideal location, quiet and comfortable rooms, nice breakfast buffet, and cleanliness. We hope to welcome you back soon. Krisztián Varga
Dear Catherine,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
The staff at this hotel were very professional and polite we had a great experience.
Michael John
Response from Krisztian on 21 Feb 2024
Dear Michael John, thank you for sharing your positive experience at Mercure Budapest Korona Hotel. We are delighted to hear that our staff provided you with professional and polite service. We strive to ensure that all our guests have a great experience. We look forward to welcoming you back in the future. Best regards,
The location was perfect and the staff inside the hotel were very professional and polite. Thank you for everything.
Brian Terence
Stayed 3 nights in Feb 2024
Response from Krisztian on 21 Feb 2024
Dear Brian Terence, thank you for taking the time to share your positive experience at Mercure Budapest Korona Hotel. We are delighted to hear that you found our location perfect and our staff professional and polite. It was our pleasure to serve you. We look forward to welcoming you back in the future. Kind regards,
Dear Guest,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
Dear Ifigeneia,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
10/10 Excellent
Cheryl
12 Jan 2024
Cheryl
Stayed 1 night in Jan 2024
Response from Krisztian on 15 Jan 2024
Dear Cheryl,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
6/10 Okay
Verified traveller
Travelled with family
10 Jan 2024
The rooms were too small and the front office staff were disinterested.I Asked if I had an emergency and had to leave before the end of my booking period and the staff stated that there were no refunds for the unused time booked but not used.
Verified traveller
Stayed 9 nights in Dec 2023
Response from Krisztian on 12 Jan 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of the rooms and the attitude of our front office staff. We appreciate your understanding regarding our refund policy. Your comments will be taken into account as we strive to improve our services. Kind regards,
8/10 Good
SOPHIA
3 Jan 2024
SOPHIA
Stayed 4 nights in Dec 2023
Response from Krisztian on 12 Jan 2024
Dear Sophia,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
6/10 Okay
Chin Han
Travelled with partner
1 Jan 2024
Liked: Cleanliness
Disliked: Staff & service
Didn't replenish the tissue, coffee and tea after cleaning. The soundproofing wasn't great, we could hear everything that's happening on the corridor and also the baby crying on the room next to us
Chin Han
Stayed 2 nights in Dec 2023
Response from Krisztian on 8 Jan 2024
Dear Chin Han,Thank you for taking the time to share your review of your recent stay at Mercure Budapest Korona Hotel. We sincerely apologize for the inconvenience you experienced regarding the lack of replenishment of tissue, coffee, and tea, as well as the issue with soundproofing. Your feedback is valuable to us, and we will take it into account as we strive to improve our services. We hope to have the opportunity to welcome you back in the future.Best regards,Krisztián Varga
6/10 Okay
Louise
20 Dec 2023
Louise
Stayed 2 nights in Dec 2023
10/10 Excellent
Sandor
24 Nov 2023
Sandor
Stayed 1 night in Nov 2023
10/10 Excellent
Stephanie
24 Nov 2023
Stephanie
Stayed 1 night in Nov 2023
Response from Krisztian on 30 Nov 2023
Dear Stephanie,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
8/10 Good
Stephen Julius, Toronto
Travelled with family
4 Nov 2023
Liked: Cleanliness, staff & service, amenities
A decent hotel in a good location.
This was my second stay at Mercure Korona. Last time was July 2022 with my family of five for a week. The room was clean and the breakfast was good. I had the upgraded Privilege room last time and the breakfast location for that is much preferred as it is quieter and less chaotic than the regular location. As we stayed in October this time, the hotel was adjusting to the weather and was very hot. We were originally in a room where the windows didn't open and the AC for the building was turned off. It was unbearable and we had to ask for a different room (for the first time in my life) and the hotel arranged that. We did use parking for a few hours one afternoon. I don't recommend that as it was expensive and quite tight getting in there. Bottom line is we would return again for all the positives and the reasonable price.
Stephen Julius
Stayed 4 nights in Oct 2023
Response from Krisztian on 6 Nov 2023
Dear Stephen Julius, Thank you for taking the time to share your honest feedback with us. It’s great to hear that you enjoyed your room and the breakfast during both of your stays at Mercure Budapest Korona Hotel. We are very happy that we could provide you a pleasant and comfortable stay while visiting Budapest. We are sorry to hear about your experience with the temperature in the hotel and that you had to request a new room. At Mercure Budapest Korona Hotel, we are committed to providing the highest levels of comfort to all our guests. We appreciate your patience and understanding as our hotel staff worked diligently to resolve this issue for you as quickly as possible. We thank you again for choosing us and we hope that if you ever return to Budapest, you will choose us once again! Sincerely, Krisztián Varga
10/10 Excellent
David
28 Oct 2023
David
Stayed 1 night in Oct 2023
Response from Krisztian on 6 Nov 2023
Dear David,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
6/10 Okay
Udawattage Dinesh Chaminda, Singapore
Business traveller
2 Oct 2023
Liked: Staff & service, amenities
Location was very convenient for me and bus from airport comes really nearby. Train station is close and it’s about 15min walk into town.
Staff were friendly but not sure if sheets were changed and they didn’t replace the cups after use. Little things like that make a big difference.
Udawattage Dinesh Chaminda
Stayed 5 nights in Sep 2023
Response from Krisztian on 4 Oct 2023
Dear Udawattage Dinesh Chaminda,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
Excellent hotel for short term, very friendly and professional staff. Only shortcoming is little things to fixed in the room as holder of the shower head.
Andras
Stayed 3 nights in Sep 2023
Response from Krisztian on 25 Sept 2023
Dear Andras,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
6/10 Okay
David
13 Sept 2023
David
Stayed 4 nights in Sep 2023
Response from Krisztian on 4 Oct 2023
Dear David,Thank you for taking your time to share your feedback after your stay with us. Please let us know how we could have served you better during your stay. With your detailed feedback, we have the opportunity to make our services even more enjoyable. We hope to welcome you back to our hotel soon again.Kind regards,Krisztián Varga
Mercure Budapest Hotel was a clean well managed Hotel in budapest. Would stay at this hotel again.
Robert
Stayed 2 nights in Aug 2023
Response from Krisztian on 21 Aug 2023
Dear Robert,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
Dear Jason,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
10/10 Excellent
SEUNGHEE
21 Jun 2023
SEUNGHEE
Stayed 2 nights in Jun 2023
Response from Áron on 2 Jul 2023
Thank you for your very positive feedback to us! We are looking forward to seeing you in our hotel again, and for you to have an experience at least this good.
Dear Jude,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
6/10 Okay
Odd-Arild
5 Jun 2023
Odd-Arild
Stayed 3 nights in Jun 2023
Response from Krisztián on 8 Jun 2023
Dear Odd-Arild,Thank you for taking your time to share your feedback after your stay with us. Please let us know how we could have served you better during your stay. With your detailed feedback, we have the opportunity to make our services even more enjoyable. We hope to welcome you back to our hotel soon again.Kind regards,Krisztián Varga
6/10 Okay
Jonathan
2 Jun 2023
Jonathan
Stayed 2 nights in May 2023
Response from Krisztián on 5 Jun 2023
Dear Jonathan,Thank you for taking your time to share your feedback after your stay with us. Please let us know how we could have served you better during your stay. With your detailed feedback, we have the opportunity to make our services even more enjoyable. We hope to welcome you back to our hotel soon again.Kind regards,Krisztián Varga
Dear Cecilia,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
Dear Ritu,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
10/10 Excellent
Åge
5 Apr 2023
Åge
Stayed 4 nights in Mar 2023
Response from Krisztián on 12 Apr 2023
Dear Age,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
10/10 Excellent
Carol
3 Apr 2023
Carol
Stayed 2 nights in Mar 2023
Response from Krisztián on 12 Apr 2023
Dear Carol,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
2/10 Terrible
shawn
25 Mar 2023
shawn
Stayed 1 night in Mar 2023
Response from Krisztián on 22 May 2023
Dear Shawn,Thank you for taking your time to share your feedback after your stay with us. Please let us know how we could have served you better during your stay. With your detailed feedback, we have the opportunity to make our services even more enjoyable. We hope to welcome you back to our hotel soon again.Kind regards,Krisztián Varga
Dear E.p.h.m.,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
Great location, comfi rooms with good breakfast
Planning to come back
Eli
Stayed 4 nights in Mar 2023
Response from Krisztián on 13 Mar 2023
Dear Eli,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
8/10 Good
Ragnar
3 Mar 2023
Ragnar
Stayed 4 nights in Feb 2023
Response from Krisztián on 6 Mar 2023
Dear Ragnar,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
10/10 Excellent
Ruby
28 Feb 2023
Ruby
Stayed 3 nights in Feb 2023
Response from Krisztián on 22 Mar 2023
Dear Ruby,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
I had some noise at night, maybe because of the minibar refrigerator- which I was not using - or from something else. It was quite annoying.
Cristiano
Stayed 2 nights in Feb 2023
Response from Krisztián on 22 Mar 2023
Dear Cristiano,Thank you for taking your time to share your feedback after your stay with us. We are really happy, that you enjoyed your stay, and liked most of our services.On the other hand we are sorry about your negative experiences regarding the noise, please accept our sincerest apologies.We hope to welcome you back to our hotel soon again.Kind regards,Varga Krisztián
10/10 Excellent
Michel
20 Jan 2023
Michel
Stayed 1 night in Jan 2023
Response from Krisztián on 23 Jan 2023
Dear Michel,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
8/10 Good
Kim Egelund
14 Jan 2023
Kim Egelund
Stayed 4 nights in Jan 2023
Response from Krisztián on 18 Jan 2023
Dear Kim Egelund,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
Bathroom ventilation outlet had some mould. Even after my report to the Front Desk, they were not cleaned up completely.
Yu
Response from Krisztián on 13 Jan 2023
Dear Yu,Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Marcure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and we are happy that you rated us with 4 points in your next comment. I hope we can welcome you back in our hotel soon.Sincerely,Krisztián Varga
Dear Yu,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be even more pleasant as the previous one.Sincerely,Krisztián Varga
8/10 Good
Yuk Shing
5 Jan 2023
Yuk Shing
Stayed 4 nights in Dec 2022
Response from Krisztián on 9 Jan 2023
Dear Yuk Shing,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
6/10 Okay
Yuk Shing
5 Jan 2023
Yuk Shing
Stayed 4 nights in Dec 2022
Response from Krisztián on 9 Jan 2023
Dear Yuk Shing,Thank you for modifying your review in your next comment.Kind regards,Krisztián Varga
10/10 Excellent
Stig Erik Mathias
1 Jan 2023
Stig Erik Mathias
Stayed 1 night in Dec 2022
Response from Krisztián on 9 Jan 2023
Dear Stig Erik Mathias,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
8/10 Good
michal
27 Nov 2022
michal
Stayed 4 nights in Nov 2022
Response from Krisztián on 30 Nov 2022
Dear Michal,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
Dear Ana,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
4/10 Poor
katerina
Travelled with group
21 Nov 2022
Liked: Room comfort
katerina
Stayed 3 nights in Nov 2022
Response from Krisztián on 23 Nov 2022
Dear Ana,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
Great location, near public transportation. Lots of restaurants in the area. Hotel is clean, bright and the staff is very friendly and helpful.
David
Stayed 6 nights in Nov 2022
Response from Krisztián on 21 Nov 2022
Dear David,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga
Dear Sarvamitra,Thank you for your feedback on Mercure Budapest Korona.I was very happy to read that you had a positive experience with us.We hope your next visit will be as pleasant as the previous one.Sincerely,Krisztián Varga
10/10 Excellent
andras
22 Oct 2022
andras
Stayed 4 nights in Oct 2022
Response from Krisztián on 4 Nov 2022
Dear Andras,Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Mercure Budapest Korona Hotel. We hope to welcome you again. Warm regards,Krisztián Varga