Buckner hotels from RM285

"Front desk staff were very helpful when we had lost all our luggage and showed up for check in after midnight. They found basic toiletries and brought them to our room. It was very considerate. "

"Great experience! The hotel lobby smells amazing & the staff were so friendly. "

"The room was clean and the staff was friendly. Easy to work with and answered all my questions."

"Staff was friendly and helpful. Elevator was stuck upon our arrival, but the staff advised us that there was someone on the way to repair. It was repaired before morning. "

"Eric was a great help! Eric helped me to exact room I was wanting to have. High floor room with a river! It was absolutely perfect! Thank you again Eric! "

"Great service overall "

"Beautiful hotel, the most welcoming staff I’ve seen in a long time "

"Great customer service and very clean "

"I'm giving a top rating because I think it's deserved even though I could complain about a few things. We were there Christmas Eve and Christmas nights on the 4th floor in 424. The value to us was tremendous because it was one of the cheapest rooms near my family's gathering. There were a few odd quirks like most hotels, and the finishing touches weren't great. Noise was moderate and wifi was good. They either couldn't get much staffing for Christmas or lowered it on purpose, so the trash was overflowing on our floor and the breakfast buffet was below average. Lighting in the front room was oddly low. The door that separated the bedroom from all else had a glass pane that somehow amplified the front room lighting enough to wake others when someone went to the bathroom. Now that I think about it, I don't recall seeing any Christmas decorating? All that said, it was clean and comfortable and the few staff we encountered were polite and helpful. "