Broadway Hotels with Swimming Pool

"We come to this hotel alot. And always find it good. It is in a great location and always enjoy ourselves. We had a slight mix up with our dinner reservation but Brad dealt with it quick and effectively even giving us a courtesy call to let us knkw a table had been available earlier than expected. All staff are friendly and proffesional."

"Our go to place to chill and have fun staff great"

"Hotel great. The pub style restaurant run by a franchisee was very poor in our opinions. The baked Camembert was supposed to come with toast but came with bread so we had to get them to bring toast by which point the cheese was cold. The mains were mediocre in presentation and taste. A true disappointment in foods. "

"Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty."

"Breakfast was excellent. Parking easy, room good but lots of stairs"

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham."

"We checked that we could get an accessible room before making the booking. We also stated our requirements on the booking form. The request was on the system but unfortunately not fulfilled. We were told if we didn’t accept the room, we would not be refunded (even though the hotel had admitted fault). We were then taken outside (in the rain), to go through the bar, restaurant and many doors before reaching our room. The rooms are extremely outdated, with no air conditioning and the radiator being on, with no means to turn it off. The tiny gap in the open window did nothing to help the situation. Accessibility for wheelchair users is ridiculous. I can honestly say it is one of the worst, disorganised places we have ever had the misfortune to stay at "

"Compared to the website the property is very dated. Air-conditioning was not working in our rooms. Breakfast wasn't great."