8/10 Baik
Tracy
16 Nov 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan
Everything good - staff very attentive on check in.
However evening time - we weren’t 100% sure where we could sit to have a drink in the bar. The library room was in darkness, there was a party going on in a neighbouring room, and also the dining room. We ended up sitting in a large empty room with nobody else in it as we didn’t know where else to sit.
The pool are was mildly disappointing - only one bed available and I had to hunt around for towels, and there was nobody around to ask. With the amount of people staying at the hotel it would seem to make more sense to have more beds? My partner was having a massage, but not sure where we were both going to sit if they’d joined me at the pool, so we ended up going back to our room.
I specifically booked your hotel because you offered spa facilities, but the lack of beds did disappoint me.
However the hotel itself was stunning, along with the grounds and of course the history. We were unaware of the ghost stories, which we had to research- that would’ve been an interesting fact to have known before our stay.
We would’ve eaten in the dining room but found the menu to be limited and mildly disappointing for choice - it seemed a lot of the food listed I could’ve found in one of the pubs locally. I would’ve expected food to represent the location and standard of hotel?
The reception staff pointed out we could’ve asked the kitchen to specially prepare something, but sometimes you don’t want to have to go to that trouble.
Tracy
Menginap 1 malam pada Nov 2025
