Hotel Keluarga di Bloomington

"The room was in rough condition the bathroom door barely closed the toilet didn't flush properly and the hallway was covered in stains on the 2nd floor. The stairs also smelled like urine."

"We enjoyed the shuttle to the Mall of America, very convenient. The pool was smaller and the coloring was off but the kids had fun. Friendly staff and room services from Wooleys was excellent. If we plan another trip, we will book again in this hotel."

"It was difficult for the one staff member to adequately provide breakfast in a timely manner to everyone needing to eat. The common areas of the hotel were not clean but our room was clean when we checked in. The entire hotel had a very strong perfume scent everywhere. I felt as though febreeze was being circulated through the main air system. It was overwhelming. Staff were good. Room was good. Bathroom was very small. Bathroom lighting was not great. No housekeeping unless you...

"Front lobby is very nice, but that's where it stops. The elevator for the entirety of our stay smelled of cigarette smoke and our room was not very clean. Stains on the top bed sheet on one bed, and dust in hidden areas like the AC unit, electrical outlets etc. Bathroom had rust around fixtures in the shower and poor lighting. I had to ask for a new iron, because it was old and grimy and left stains on my shirt. I did receive a new clean one. The ironing board did not have padding on it so...

"Clean room,great staff and good air conditioning"