Hotels near Biwako Terrace

"The hotel is ok, but nothing really out of the ordinary. Staff does speak very limited english, and had to use google translate extensively to communicate. The room we booked (the largest room they had, the Family Room) is ABSOLUTELY MINUSCULE. It CANNOT fit 4 people. It was more of a non-functional APA Hotel style room (except in APA it does work...). The rooms were somewhat clean, but nothing very thorough. The shelves on top of beds were absolutely dusty. There were papers under the desks. The room was absolutely not cleaned thoroughly. We did have several incidents during our stay. The safe was non-functional for our entire stay, even though I complained about it daily. First night, the cleaning staff only put 2 towel sets back. I had to go downstairs to request 2 more towels, which the front desk wanted to charge me as "extra". Took a lot of explaining until they finally understood that those were not extra towels. The second day, we ran out of body soap. Cleaning staff did not replace it, even though we warned them in the morning that it was low. I had to walk downstairs again to request for more in the middle of family showers. The third and last day was the worse. There was no toilet paper, even though we asked them in the morning that it was also low. When I came downstairs, I started asking for names, the front desk employee refused to share his name. He also refused to share the name and contact of the hotel manager. I do not recommend this property."

"Breakfast was ok. Staff in restaurant was ok but night staff on front desk was rude especially night manager Masttsamto was rude and not helpful."

"Great location & value!! "

"Lovely hotel, fantastic location, staff were amazing! "

"Great location, beautiful rooms, and the staff was excellent! Only complaint is the laundry situation, you need more machines. They were always occupied, only one for the mens for the whole hotel! "

"Our stay was excellent from start to finish. We booked a Hollywood Double room and were pleasantly surprised by how spacious and immaculately clean it was—especially by Kyoto standards. The room felt modern with a touch of traditional decor, comfortable, and thoughtfully designed for travelers. The location was absolutely ideal: just a short walk to both Nishiki Market and Pontocho Alley, making it incredibly convenient for exploring the city, dining, and shopping. Breakfast each morning was a highlight of our stay. The buffet offered a delicious and extensive selection of both local Japanese dishes and Western options, with something for every taste. Even the little details stood out—the provided pyjamas were exceptionally comfortable and added a nice touch to the overall experience. We would gladly stay here again and would highly recommend Hotel Musse Kyoto to anyone visiting the city."

"Clean and very well appointed room within walking distance of train station and shopping centre."

"Breakfast and evening meals were delicious and much choice. Staff were beyond helpful and polite. Location was perfect for bus systems."

"The breakfast menu was fairly average, all pre-made and not that appetising (in my option). The staff were friendly and helpful enough, but the time to check in was very slow. One of the servers in the bar took our order then preceded to take other orders, and left us for a good 5 minutes sitting at the bar with nothing....so we left. Laundry facilities were good and inexpensive. The room were very very small and we were not able to unback our bags nor even place them where there they weren't in the way. Big negative. The position of the hotel was very good; close to Gion and good restaurants and other shopping. Probably the best aspect of our stay. "