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The Sanchaya

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Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, open 8:00 AM to 9:00 AM, pool umbrellas, pool loungers

Overview of The Sanchaya

The Sanchaya

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155

Explore the area

  • Popular LocationLagoi Bay Beach1 min drive
  • Popular LocationPlaza Lagoi5 min drive
  • Popular LocationLagoi Bay Lake5 min drive
  • AirportTanjung Pinang (TNJ)63 min drive

Room options

About this area

Bintan

Located in Bintan, The Sanchaya is next to a golf course and on a private beach. While the natural beauty of Lagoi Bay Beach and Lagoi Bay Lake can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Lagoi Bay Beach - 1 min drive
  • Plaza Lagoi - 5 min drive
  • Lagoi Bay Lake - 5 min drive
  • Ria Bintan Golf Club - 19 min drive
  • Pulau Marawang - 21 min drive

About this property

The Sanchaya

5-star luxury resort by the sea
You can look forward to 18 holes of golf, a round-trip airport shuttle and a terrace at The Sanchaya. This resort is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. For some rest and relaxation, visit the outdoor treatment areas, and indulge in reflexology, a hot stone massage or a body wrap. Enjoy international cuisine, ocean views, and a poolside location at the two on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include beach volleyball, archery and beach yoga. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A free ferry terminal shuttle, free bike hire and barbecues
  • A 24-hour front desk, luggage storage and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 30 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as iPads and pillow menu.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with Netflix and premium channels
  • Balconies, free infant beds and electric kettles

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), Dutch, English, French, Indonesian, Italian, Romanian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Dining Room
  • Tasanee Grill
  • The Bar
  • Decanter Wine Cellar

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • Archery
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Free bike hire
  • Outdoor pool
  • Private picnics
  • Spa services
  • Wine-tasting room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf lessons with a pro
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs

More

  • Beach towels
  • Books
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPad
  • Netflix
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1512000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Gala Dinner on 25 January per adult: IDR 1318000
  • Gala Dinner on 25 January per child: IDR 660000 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 1512000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 AM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

Does The Sanchaya have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 AM.

How much does it cost to stay at ?

As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at on 7 Nov 2022 start from RM 1,796.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sanchaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sanchaya?

Self-parking and valet parking are free at this property.

What time is check-in at The Sanchaya?

Check-in is from 3:00 PM - 11:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at The Sanchaya?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does The Sanchaya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Sanchaya located?

Located in Bintan, this beachfront resort is next to a golf course and within 2 mi (3 km) of Lagoi Bay Beach and Lagoi Bay Lake. Ria Bintan Golf Club and Gunung Bintan are also within 20 mi (32 km).

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 70 out of 83 reviews
5 - Excellent 84%
Rating 4 - Good. 10 out of 83 reviews
4 - Good 12%
Rating 3 - Okay. 3 out of 83 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 83 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 83 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Sarah, Singapore
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.
Stayed 2 nights in Sep 2022

5/5 Excellent

ENG SZE, JONATHAN, Singapore
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely beautiful and the service was exceptional. The staff were really attentive to our needs and went the extra mile to make our stay a really enjoyable one. Will definitely go back again!
Stayed 3 nights in Mar 2022

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the highlight of this hotel. Very attention to detail: From providing towels/water at the pool as soon as they see you, cleaning the room frequently when you are out, to meeting your special requests. I will definitely return to this hotel if i come back to bintan
Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

5/5 Excellent

Maria
Stayed 3 nights in Jan 2020

3/5 Okay

Verified traveller
Stayed 4 nights in Jan 2020

5/5 Excellent

Verified traveller
Sanchaya is a beautiful property with impeccable service. Even with two young children they made our stay so very enjoyable. From the vip lounge at the ferry terminal to the very kind staff we loved our stay at the Sanchaya!
Stayed 3 nights in Dec 2019

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Very comfortable, staff is all very courteous & helpful. Only issue I faced was the lack of shower pressure and hot water.
Stayed 2 nights in Nov 2019

5/5 Excellent

Connie
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second year in a row visiting and there is definitely some wear and tear in the rooms compared to last year
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019