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The Sanchaya

Photo gallery for The Sanchaya

Exterior
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, open 8:00 AM to 9:00 AM, pool umbrellas, pool loungers

Overview of The Sanchaya

The Sanchaya

5.0 star property

9.6/10 Exceptional

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155

Guests rated this location 8.8/10 - Excellent

Explore the area

  • Popular LocationLagoi Bay Beach1 min drive
  • Popular LocationLagoi Bay Lake4 min drive
  • Popular LocationPlaza Lagoi5 min drive
  • AirportTanjung Pinang (TNJ)63 min drive

Room options

About this area

Bintan

Located in Bintan, The Sanchaya is next to a golf course and on a private beach. While the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Bintan travel guideOpens in a new window
View more Resorts in BintanOpens in a new window
Map

What's nearby

  • Lagoi Bay Beach - 1 min drive
  • Lagoi Bay Lake - 4 min drive
  • Plaza Lagoi - 5 min drive
  • Pulau Marawang - 8 min drive
  • Ria Bintan Golf Club - 19 min drive

Restaurants

  • Pujasera Lagoi - 18 min drive
  • Hook On Fusion Grill Bar & Seafood - 18 min drive
  • Warung Yeah - 6 min drive
  • Dino Bistro Nirwana - 21 min drive
  • Hutan Bakau Seafood Restaurant Bintan - 26 min drive

About this property

The Sanchaya

5-star luxury resort by the sea
Located close to Lagoi Bay Beach and Lagoi Bay Lake, The Sanchaya provides 18 holes of golf, a return airport shuttle and a terrace. This resort is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a hot stone massage, a facial or a body wrap. Enjoy international cuisine, ocean views, and a poolside location at the two on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include beach yoga, archery and beach volleyball. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A free ferry terminal shuttle, free bike hire and evening entertainment
  • A front desk safe, tour/ticket information and barbecues
  • Guest reviews say great things about the helpful staff
Room features
All 30 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as iPads and pillow menus.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with Netflix and premium channels
  • Balconies, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), Dutch, English, French, Indonesian, Italian, Romanian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Return airport shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Dining Room
  • Tasanee Grill
  • The Bar
  • Decanter Wine Cellar

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • Archery
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Free bike hire
  • Outdoor pool
  • Private picnics
  • Spa services
  • Wine-tasting room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf lessons with a pro
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Books
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPad
  • Netflix
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1633500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1633500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 AM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

Does The Sanchaya have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 AM.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 20 Apr 2023 start from RM 1,707.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sanchaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sanchaya?

Self-parking and valet parking are free at this property.

What time is check-in at The Sanchaya?

Check-in is from 3:00 PM - 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Sanchaya?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Sanchaya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Sanchaya located?

Located in Bintan, this beachfront resort is next to a golf course and within 3 mi (5 km) of Lagoi Bay Lake and Lagoi Bay Beach. Ria Bintan Golf Club and Gunung Bintan are also within 25 mi (40 km).

The Sanchaya Reviews

The Sanchaya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 87 reviews" "
" "10 - Excellent 85%
Rating 8 - Good. 10 out of 87 reviews" "
" "8 - Good 11%
Rating 6 - Okay. 3 out of 87 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 0 out of 87 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 87 reviews" "
" "2 - Terrible 0%

9.6/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peta Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail! This hotel and ALL the staff were incredible. Our experience was personal, relaxed and every need catered for before we knew we needed it. Simple and incredible well cooked Indonesian, Thai and European food, beautiful furnishings, and the lovely quiet location made this a hotel to remember. COVID obviously took a toll on the surroundings and they’re working to restore everything having only opened 6 months ago, but that brought so much more positive impression. Thank you for an wonderful 2 nights, next time 3 nights would be ideal.
Stayed 2 nights in Oct 2022

10/10 Excellent

Koon Meng

Liked: Staff & service, amenities, property conditions & facilities
The staff are friendly.😀
Stayed 3 nights in Oct 2022

10/10 Excellent

Sarah, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.
Stayed 2 nights in Sep 2022

10/10 Excellent

ENG SZE, JONATHAN, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely beautiful and the service was exceptional. The staff were really attentive to our needs and went the extra mile to make our stay a really enjoyable one. Will definitely go back again!
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the highlight of this hotel. Very attention to detail: From providing towels/water at the pool as soon as they see you, cleaning the room frequently when you are out, to meeting your special requests. I will definitely return to this hotel if i come back to bintan
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Maria

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Sanchaya is a beautiful property with impeccable service. Even with two young children they made our stay so very enjoyable. From the vip lounge at the ferry terminal to the very kind staff we loved our stay at the Sanchaya!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Very comfortable, staff is all very courteous & helpful. Only issue I faced was the lack of shower pressure and hot water.
Stayed 2 nights in Nov 2019