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Grand Lagoi Hotel By Willson

Photo gallery for Grand Lagoi Hotel By Willson

Porch
Beach nearby, white sand
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Grand Lagoi Hotel By Willson

Grand Lagoi Hotel By Willson

4.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155

Explore the area

  • Popular LocationLagoi Bay Lake6 min drive
  • Popular LocationPulau Marawang9 min drive
  • Popular LocationPlaza Lagoi9 min drive
  • AirportTanjung Pinang (TNJ)90 min drive

Room options

About this area

Bintan

Located in Bintan, Grand Lagoi Hotel By Willson is on a lake. Chinese Temple is a notable landmark, and the area's natural beauty can be seen at Lagoi Bay Beach and Lagoi Bay Lake. Make sure you don't miss outdoor adventures like mountain climbing and horse riding, or hop on a segway for hire nearby and take a self-guided tour around Bintan.

What's nearby

  • Lagoi Bay Lake - 6 min drive
  • Lagoi Bay Beach - 7 min drive
  • Pulau Marawang - 9 min drive
  • Plaza Lagoi - 9 min drive
  • Laguna Bintan Golf Club - 22 min drive

Restaurants

  • Kampoeng Nelayan - 9 min drive
  • Bintan Layer Cakes - 10 min drive
  • Hawker centre - 10 min drive
  • Saffron - 11 min drive
  • The Cove - 11 min drive

About this property

Grand Lagoi Hotel By Willson

4-star family-friendly hotel by the ocean
Located close to Lagoi Bay Lake and Plaza Lagoi, Grand Lagoi Hotel By Willson provides a poolside bar, a corner/local shop and a rooftop terrace. With a white sand beach, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Enjoy international cuisine, ocean views, and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
Other perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking
  • A free area shuttle, bike hire and ATM/banking services
  • Luggage storage, a front desk safe and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 133 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews say good things about the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers
  • 40-inch LED TVs with cable channels
  • Balconies, fridges and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Free local area shuttle
  • Free ferry terminal shuttle

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Grand Cafe
  • Bar7 Rooftop Bar & Grill

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Karaoke
  • Outdoor pool
  • Spa services

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 550000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: IDR 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi By Willson Bintan
Grand Lagoi Hotel By Willson Hotel
Grand Lagoi Hotel By Willson Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel By Willson Hotel Bintan

Frequently asked questions

Does Grand Lagoi Hotel By Willson have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 14 Feb 2023 start from RM 331.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Lagoi Hotel By Willson pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Lagoi Hotel By Willson?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Grand Lagoi Hotel By Willson?

Check-in is from 3:00 PM - 11:00 PM. After-hours check-in is not available.

What time is check-out at Grand Lagoi Hotel By Willson?

Checkout is at noon.

Where is Grand Lagoi Hotel By Willson located?

This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Beach, Lagoi Bay Lake and Plaza Lagoi. Ria Bintan Golf Club and Chinese Temple are also within 20 mi (32 km).

Can I cancel my reservation for free at Grand Lagoi Hotel By Willson and receive a full refund?

Yes, Grand Lagoi Hotel By Willson offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Lagoi Hotel By Willson cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 156 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 78 out of 156 reviews" "
" "8 - Good 50%
Rating 6 - Okay. 28 out of 156 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 6 out of 156 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 3 out of 156 reviews" "
" "2 - Terrible 2%

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.1/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Samarth

Travelled with group
Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Stayed 1 night in Jan 2023

6/10 Okay

SSI

Liked: Cleanliness, staff & service
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
Stayed 2 nights in Dec 2022

10/10 Excellent

Yu Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient

6/10 Okay

Kanika

Travelled with family
Liked: Cleanliness, staff & service
There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Stayed 2 nights in May 2022

10/10 Excellent

Sahidah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

ABHalim

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
Stayed 2 nights in Dec 2019

10/10 Excellent

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with few glutches
We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
Stayed 2 nights in Sep 2019

10/10 Excellent

Wilber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2019