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The Residence Bintan

Photo gallery for The Residence Bintan

Aerial view
Private beach
Private beach
Private beach
Outdoor pool

Overview of The Residence Bintan

The Residence Bintan

5.0 star property

4.6/5 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

Explore the area

  • Popular LocationTrikora Beach31 min drive
  • AirportTanjung Pinang (TNJ)42 min drive
  • Popular LocationSnake River Temple79 min drive
  • Popular LocationSanta Maria Cave112 min drive

Room options

About this area


Located in Bintan, The Residence Bintan is on a private beach. The area's natural beauty can be seen at Trikora Beach and Santa Maria Cave.

What's nearby

  • Trikora Beach - 31 min drive
  • Banyan Tree Temple - 55 min drive
  • Snake River Temple - 79 min drive
  • Tanjung Pinang Ferry Terminal - 81 min drive
  • Santa Maria Cave - 112 min drive

About this property

The Residence Bintan

5-star luxury hotel
You can look forward to a free round-trip airport shuttle, a poolside bar and a terrace at The Residence Bintan. This hotel is a great place to bask in the sun with a private beach. Treat yourself to a manicure/pedicure, a facial or a body scrub at The Residence Spa, the on-site spa. Enjoy brunch and more at the two on-site restaurants. Enjoy the gym, as well as activities, such as archery and hiking/biking. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A free ferry terminal shuttle, free bike hire and an area shuttle
  • An area shuttle, smoke-free property and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies, coffee/tea makers and ceiling fans


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Local area shuttle (surcharge) up to 25 kilometers
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Archery
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • A meeting room


  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace


  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Steam room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Couples dining
  • Smoke-free property

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding


  • Free toiletries
  • Private bathroom
  • Shower/bath combination


  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony


  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Mobile key entry
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Window screens

Similar properties

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Check-in from 3 PM - 9 PM
Minimum check-in age - 16


Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000 (up to 11 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 1 Dec 2022 start from RM 888.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Residence Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residence Bintan?

Self-parking is free at this property.

What time is check-in at The Residence Bintan?

Check-in is from 3 PM - 9 PM. After-hours check-in is not available.

What time is check-out at The Residence Bintan?

Checkout is at noon.

Does The Residence Bintan provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is The Residence Bintan located?

Nestled on the beach, this Bintan hotel is 14.3 mi (23 km) from Trikora Beach and 21.6 mi (34.7 km) from Tanjung Pinang Ferry Terminal.

Overall score and ratings



Rating 5 - Excellent. 198 out of 298 reviews" "
" "5 - Excellent 66%
Rating 4 - Good. 79 out of 298 reviews" "
" "4 - Good 27%
Rating 3 - Okay. 11 out of 298 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 8 out of 298 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 2 out of 298 reviews" "
" "1 - Terrible 1%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: - Resort is well-kept - Very friendly and nice staff. Great room service, very efficient - Very friendly farm manager, he took use around the farm and its fun feeding the animals - Its nice to walk around the resort, bicycles provided, buggy service is great Improvements: - Kids club is very boring. the playground is rather dirty and old. If there is indoor playground, it will be ideal - Only 2 restaurants.. food is decent but the portions are very small. and of course, it is pricey considering the portion. - Pool is very small.. no slides for the kids

5/5 Excellent

Liz WT
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic weekend getaway!
Our 2nd-level garden suite was exactly as we’d expect – room was clean, with aircon & ceiling fan. The hammock in the patio was def a nice touch! Bicycles were available for easy access around the resort. The chicken coop and rabbit house are a must-visit!
Hotel lobby
Sanitised room comes with a sticker!
Evening view
Patio with hammock
Stayed 3 nights in Aug 2022

4/5 Good

Pierre-Emmanuel, Singapore
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice gateway from Singapore.
Stayed 2 nights in Jul 2022

4/5 Good

Koh Jeh Wee
Stayed 2 nights in Jul 2022

5/5 Excellent

Mohsin, Singapore
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded!
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/5 Good

Ai Vee
Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely but many areas to improve on for the price
Stayed 2 nights in Apr 2022

5/5 Excellent

Ida Mareen
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay would love to stay again
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020