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Reviews of The Hotel Bemidji

2.5 out of 5
The Hotel Bemidji
2422 Ridgeway Ave NW, Bemidji, MN

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 118 reviews" "
Rating 8 - Good. 31 out of 118 reviews" "
Rating 6 - Okay. 22 out of 118 reviews" "
Rating 4 - Poor. 19 out of 118 reviews" "
Rating 2 - Terrible. 8 out of 118 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately they don't have breakfast any longer, but that's why they're cheap.
Stayed 1 night in May 2024

6/10 Okay

Liz

Average hotel. I only stayed one night, but someone tried my door at least five different times.
Stayed 1 night in May 2024
Response from General Manager on 18 May 2024
Thank you for your feed back. I will address your issues right away.

10/10 Excellent

Patricia, Mayer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 18 May 2024
Thank you for your feedback.

8/10 Good

Judy

Liked: Staff & service, amenities, property conditions & facilities
The area around thid property is less than appealing.
Stayed 3 nights in Apr 2024
Response from General Manager on 18 May 2024
Thank you for your feedback.

4/10 Poor

Trevor J

Liked: Cleanliness
Disliked: Staff & service, amenities
Didn't really enjoy my time here
Stayed 1 night in Apr 2024
Response from General Manager on 18 May 2024
Thank you for your feedback. Please let us know what issues you had and I will address them right away.

6/10 Okay

Leah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 18 May 2024
Thank you for your feedback.

10/10 Excellent

RHONDA, RANCHO CUCAMONGA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Only issue was card would not work to open our room. Everyone was friendly and it was convenient. Will be back.
Stayed 3 nights in Mar 2024
Response from General Manager on 18 May 2024
Thank you for your feedback.

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, property conditions & facilities
They got some dope ass staff there!
Stayed 3 nights in Mar 2024
Response from General Manager on 18 May 2024
Thank you for your feedback.

6/10 Okay

Sam

Travelled with group
Disliked: Property conditions & facilities
It was ok. Pool and hot tub were kind of dirty. Sauna was out of order unfortunately. Room was clean. No complimentary breakfast. For $150 Canadian, it wasn’t great, compared to what you used to get. I guess hotel prices have gone up.
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback I will definitely look into it. If you have any further questions please let us know.

6/10 Okay

Kimberly

Stayed 1 night in Mar 2024
Response from General Manager on 18 May 2024
Thank you for your feedback.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

4/10 Poor

Sarah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pool was very dirty, carpet in hallways bunched up.
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback. I am sorry for the carpet in the hallway. We are currently looking into getting new ones. I am also going to look into the pool being dirty. If you have any further questions or comments please feel free to contact us.

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. Room was clean and updated. We were out at the end of the hall right next to the very large heating system that was very loud all night. Told staff that room should not be rented or make the wall sound proof. There wasn’t a continental breakfast but a grocery story with a excellent deli was right across the street.
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback. I will look into the heating system and find out why it was so loud. If you have any further questions or comments please let us know.

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Price and convenience.
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

8/10 Good

Shari

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

10/10 Excellent

Lacey

Stayed 1 night in Mar 2024
Response from General Manager on 18 May 2024
Thank you for your feedback.

2/10 Terrible

Adaluz figueroa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

10/10 Excellent

Shari

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback.

8/10 Good

Troy

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback.

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback.

10/10 Excellent

Shari

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback.

10/10 Excellent

Shari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback.

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People customers
Stayed 1 night in Mar 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback.

4/10 Poor

Andy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property needs to be remodeled, especially the jetted tub room. The tub was missing jets, the plug had to be manually removed because the knob was broken, and it was so loud I couldn't use it past 8pm.
Stayed 2 nights in Feb 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback. I will look into this and have maintenance repair it asap. We are currently looking into getting the hotel remodeled and having it upgraded. If you have any further questions or comments please feel free to contact us.

10/10 Excellent

Abdulkadir, COLUMBUS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check inn
Stayed 1 night in Feb 2024
Response from The General Manager on 29 Mar 2024
Thank you for your feedback.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accomodating. The only issue we had was no breakfast as their website indicated. We needed to go offsite for breakfast.
Stayed 1 night in Feb 2024

4/10 Poor

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
Used to stay there when it was owned by another company. I won't stay there ever as it was noisy, dirty (mold), heater was to hot it to cold. Old coffee pod in the coffee maker. Very, very disappointed.
Stayed 1 night in Feb 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They didn’t have breakfast as advertised and couldn’t find my reservation
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Dumpy Hotel
The hotel was a bit dumpy. Letters were missing from signs, lights were flashing throughout the parking lot and interior, the pool was scummy, and the refrigerator in our room smelled absolutely disgusting. To top it off, they informed us AFTER check-in that they no longer served breakfast, and then told us where to find restaurants where we could pay for breakfast. After seeing the place, we probably wouldn’t have wanted to eat their food anyway.
Stayed 1 night in Feb 2024

8/10 Good

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
I was pleasantly surprised by the quality of my stay. For the price I paid I was not expecting the quality that I received. The only negative was they had advertised continental breakfast, but had none. Otherwise, it was clean and quiet and well maintained.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice room. Clean and in good condition.
Stayed 1 night in Feb 2024

6/10 Okay

Jenni, Paynesville

Stayed 2 nights in Feb 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

6/10 Okay

Amber

Travelled with family
Disliked: Amenities
I think it is ridiculous that we were charged extra for having more than one person in a double room.
Stayed 1 night in Feb 2024

10/10 Excellent

Raymond

Stayed 1 night in Feb 2024
Response from The General Manager on 26 Mar 2024
Thank you for your feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
CLEAN but minor inconveniences
Overall: Fine. We checked in at 8pm, after a long day of travel & sports activities. Told at check-in that breakfast was "down" and wouldn't be available in the morning. A huge bummer, since we had to then go out and purchase breakfast for the kids. Someone had left the heat on, so when we first arrived, it was at least 90 degrees in the room. We had to open the window for a while. The cleanliness though--AWESOME! Sheets & towels were fresh, bathroom was scrubbed well, and floor was clean!! When we checked out, I asked for a printout. The guy clicked around a bunch on his computer and then said, "there's nothing to print". I've never had that happen before.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointing
The hotel is old and badly needs updating. It was mainly clean, but the step-out mat for the shower had rust-colored stains. The bathroom fan is ridiculously loud, sounding like a jet engine. But my primary complaint is the hotel’s indifference to the guest. I aware of the hotel’s condition from other reviews, yet I booked this hotel due to location and the free hot breakfast—I wanted those convenience factors since we were town for a school event. Despite the Hotels.com listing and the hotel website itself advertising the free breakfast, the hotel had discontinued that service. This was an apparent change in the 5ish days since I made my reservation, though the website still advertised a “free hot breakfast” after I checked in. The clerks told me that they would check with a manager about my concern, but I heard nothing 48 hours after I checked out. It was only after going through Hotels.com that they offered to refund me, though only $5 which didn’t cover the additional expense. My complaint is not about the money, which is an admittedly small amount. Rather, it’s about the hotel’s misleading ad/website and indifference to the guest. This is the second time that I’ve booked a hotel on Hotels.com when it incorrectly advertised free breakfast. Lesson learned not to trust the listings, or even the hotel’s own website in this case.
Stayed 1 night in Jan 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Sean

People fighting and loud on next room, nothing was done.
Stayed 1 night in Jan 2024
Response from Simone on 20 Jan 2024
I will definitely look into this and address this with my staff.

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, staff & service
No complimentary breakfast
This stay was for 6 nights and the roomservice house keeping only cleaned the room 2 times and both times only made one of the beds even though both were slept in. The pool area was in disrepare with the hot tub over flowing and colder than the main pool. It was near Christmas so i understand not cleaning the room on the 25th, but the other days is unacceptable. The complimentary breakfast also was poorly stocked if it was even set up at all. All of the milk shower that it had expired on the 12th, yet it was stocked into the fridge for guests to consume on the 28th and 29th. The juice machine was also still out of order as it had been in November near Thanksgiving and my previous stay.
Stayed 6 nights in Dec 2023
Response from Simone on 20 Jan 2024
Thank you for your feedback. I will definitely look into this and address this with my staff.

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the counter was new and didn't seem to know much but they tried to charge me even tho I paid online. I had to ask why they needed me to enter my card when it was paid online? Otherwise our stay was decent but the Jacuzzi tubs need some anti slip stickers on the bottom so you don't fall getting in and out. And the cleaning staff knocking on the door at 9am to see if we had left yet was not appreciated as checkout is 11am....if we haven't checked out they should assume we are still in the room! But a definite plus was visiting the grocery store next door for their kettle corn! We pick some up every trip to Bemidji!!!
Stayed 1 night in Dec 2023
Response from Simone on 20 Jan 2024
Thank you for your feedback. I will definitely look into this and address this with my staff.

8/10 Good

Tom

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Lora Ann, Garrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel advertised continental breakfast, and we were told when checking in the the breakfast was from 7-11. The person at the front desk said they were waiting for a truck to come in, and then said nothing was guaranteed. I chose this hotel because of that. She was rude and impolite. I would not recommend this hotel to anyone.
Stayed 2 nights in Nov 2023
Response from The General Manager on 4 Dec 2023
Thank you for your feedback. I will definitely look into this.

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen breakfast was horrible. No eggs, bacon or sausage, and no cinnamon buns. Use to come to this hotel for every year, don’t know about next time cause of the disappointment of the food!
Stayed 2 nights in Nov 2023
Response from The General Manager on 28 Nov 2023
Thank you for your Feedback

10/10 Excellent

Leopold, Greendale

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Nov 2023
Response from The General Manager on 28 Nov 2023
Thank you for your feedback.

4/10 Poor

Jamie

Liked: Cleanliness
Disliked: Staff & service, amenities
I waitied in the lobby for 5 min before even being able to check in. My guess is there is a shortage of staff. It was really disappointing that we were told there would be a complentary breakfast from 6am to 10 am. My family and I went to get breakfast at 8:15am and fhere was another family up there telling us that nobody had set it up and they must've forgotten because not a lot of people were there. I have stayed at this hotel 8 different times and this is the first time that the service was so bad.
Stayed 1 night in Nov 2023
Response from The General Manager on 28 Nov 2023
Thank you for your feedback.