Hotel dengan Kolam Renang di Belbroughton

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Train station being close is about the only good thing this place has to offer. You have to make it past the bar with a bunch of rowdy drunks talking trash to you just to check in. Whoever took the pictures for this place deserves a raise. The room is tiny. The mattress is old. The bathroom is gross. The carpet is gross. Was woken up at 2 am by a guy pounding on the door next to us begging someone to let him in. This went on for about 15 minutes the first night. There is no security lock on the...

"Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding...

"Staff aĺl friendly and helpful. Room clean and breakfast good with lots of choice"

"Family rooms were basic and need re vamping. So does the spa, but overall it was good for a one night stay"

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...