"While our room was small, it was very comfortable, and the location can't be beat - right in the center of London. Great breakfast, very friendly and helpful staff - we were able to get a later checkout and the staff helped with luggage and getting a cab to the airport. "
"We had booked a suite and there was three of us . The mini bar was empty there was no bedding or towels for our other guest . We did get them after asking . The hotel has reduced what it offers guests in the executive lounge and allows children . There was no extra America in the bathroom . Mini bar was empty . There was no record player or guitar in our suite and the view was and external view . So overall not worth it anymore "