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"This hotel was a great find in terms of location. Just a short walk from the Natural History Museum, the Royal Albert Hall and the V&A. The building itself has a lot of character which we really liked. We booked a standard twin room and initially I was told we needed to pay £30 extra to have the beds made up as twins. I asked to see this policy as it wasn’t on the booking details and was soon told it didn’t apply - so double check! The room was small but comfortable and suited our needs. The room was definitely tired with carpet lifting in the doorway, a carpet stain by the desk, and generally a bit dusty but nothing we felt we needed to make a fuss about. Reception staff were very helpful and friendly. We didn’t pay extra for breakfast as so many nice places nearby to grab something at a cheaper price. Overall a great stay, just some minor niggles that the hotel could do with improving. "

"Location, location, location."

"Great hotel in brilliant location"

"Breakfast buffet was only fair"

"An excellent stay! Great location and room. Staff can’t do enough to help - a new favourite when staying in London "

"This is prime location, staff was good, very clean, lots of good things to do and places to eat around. "

"Clean room, location is great for theatres and shops, thought it was good value. Lack of window isn't great, but we knew that before we arrived."

"We did not have a good experience here, our heating did not work, and we told management who came to fix it quickly but did nothing. Also, our shower was broken and the faucet head fell off multiple times, along with the shower being the smallest enclosed space I’ve ever tried to shower in. The biggest issue that we had with our room was the fact that our sliding bathroom door was see-through and right next to the bed, which made it super uncomfortable to use the bathroom right next to the bed through a see through glass door. Overall, would not recommend; there’s so many better places in London, I would try somewhere else."

"Good size rooms for London. Great location and nice bar"