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"I was pleasantly surprised by the quality of my room, the condition of the building, and the walkability of the neighborhood. The Drey provides excellent value, and the staff was very accommodating."

"I absolutely loved the hotel's location; the room I booked this time allowed me to lie in bed and watch the crowds of people walking on the bridge, such a wonderful experience! However, the cleanliness still leaves room for improvement. Furthermore, the sound of the door closing on the first floor is incredibly loud—every single time—and it is truly agonizing! I recommend avoiding rooms on the first floor!"

"Location was great; everything else was NOT. They are like the cheapest of the cheap airlines that nickel and dime you for everything: $80 for a few hours of early checkin, $25 for holding your bag, no fresh towels or linens for a 5 night stay, no garbage removal, no coffee, no nothing!"

"A"

"Great hotel in wonderful location just a short walk from the Tower of London, and the Tower Hill and Bank underground stations. The front desk staff were all delightful and very accommodating. The room was always kept clean and well made up every day (without having to request or beg for housekeeping like in the USA). The room was a decent size and the bathroom large with both a bath and shower. We had a room tucked away in a corner and although the hotel was full over the holiday weekend, we did not hear any noise at all from other guests. My only complaint is that there should be a wall outlet on both sides of the bed because most people keep their phones charging besides them overnight or use them to listen to music to settle down, or need to run a CPAP. Luckily we had a portable extension cord with us so we were able to work around it. Highly recommend this hotel and I’d definitely stay here again when in London. "

"MR. GUPTA (LUGGAGE) AND MS. JAMILA WERE PROFESSIONAL AND RESPECTFUL. EVERYTHING WAS GREAT. "

"Nice and clean, good location , friendly staff. Didn’t have breakfast but might next time!"

"Modern hotel short walk to The Eye, Big Ben, The Parliament and Westminster Abby all with 5-10 mins"

"Park Plaza was in a perfect location for access to London. We were able to walk most places. The room was clean and set up well. Friendly helpful staff. It’s our third time there and will return again. "