Castles in Barat Daya Pulau Pinang District

"Great"

"Rooms are nice and large. Staff were poorly trained but very polite. Service was very slow (15 minute gap between first and last served meal). Lots of kids which is fine if you have them - less so if adult only travel. Breakfast was mediocre quality and crowded. Pool area has limited shaded options. Not a 5 star experience. "

"Breakfast was not in our expectations "

"The breakfast buffet was a lovely surprise. It was extensive and offered a wide variety of international food. "

"We stayed here for three nights while visiting Georgetown. Nice room that was very clean. Location was walkable to many things and also a quick Grab ride to anything. Only thing we didn’t know was no restaurant attached so we couldn’t order room service and no coffee! They did have tea available in the room. Filtered water dispenser on the floor. We would stay again."

"Its location is wonderful but encountered problems with low water pressure in the shower. At times, water pressure was so low that it was impossible to take a shower and had to wait for them to rectify"

"Clean room, walking distance"

"Breakfast had a number of options and was fresh. The A/C was broken in our first room so it was very hot, but they found me another room for our following nights. Staff was kind. "

"location is very convenient. Hotel is well placed and very comfortable"