Baños de Agua Santa hotels from RM79

"Very friendly and helpful staff, great spa."

"Stayed in the family room on 2nd floor for a night. Room had a great view of the falls plus hotel is walking distance to downtown restaurants and the spa. Hearty breakfast in the morning. Karl was the perfect host. Highly recommended. "

"Everything was perfect ! Maria "

"Great location!"

"Amazing staff and very clean facilities."

"Excelente! Nice hotel and restaurant. "

"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Lovely place to stay "

"This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff"

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"Very comfortable and my room was clean, shower hot, central location was great and staff lovely "

"It was like visiting a family in a beautiful camp, close to all the famous activities such as La Casa del Árbol. "

"Great place to stay close to everything and nice breakfast buffet for kids also "

"Room was clean, friendly staff and comfy beds we enjoyed our stay..."

"These people ghosted me. Booked 24 hours before stay. I showed up and they never answered the phone or my messages. There is no front desk or reception area. I think this place is a scam. Once the customer service agent from hotels.com managed to get them on the phone. They said they didn’t speak English and after that they never answered the phone again. This place should not even be listed and travelers should stay away. "

"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...

"Well situated in Baños, friendly staff when there and great breakfast. The only issue, no warm water to take a well deserved shower at the end of the day."

"Our host was very nice, helpful, and knowledgeable about the area. Breakfast was great!"