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Casa Giralda

3.0 star property
Travelers soak up the sun on poolside loungers, challenge family members in the arcade, and find well-deserved relaxation at the serene spa

Choose dates to view prices

Casa Giralda creates a peaceful retreat with its indoor pool and entertaining arcade/game room. Guests enjoy the outdoor pool with comfortable sun loungers, visit the rejuvenating spa, relax at the bar, and appreciate the convenience of on-site laundry facilities.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Soundproofing, iron/ironing board, bed sheets

Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Smart TV
Hairdryer
Private bathroom
Daily housekeeping
  • Hill view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Soundproofing, iron/ironing board, bed sheets

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cots/infant beds
TV
2 bedrooms
Hairdryer
2 bathrooms
  • Garden view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Quadruple Room

Soundproofing, iron/ironing board, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Daily housekeeping
  • Hill view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Quadruple Room

Soundproofing, iron/ironing board, bed sheets

Classic Quadruple Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
TV
Hairdryer
Private bathroom
Daily housekeeping
  • Hill view
  • 23 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Cabin, Balcony

Soundproofing, iron/ironing board, bed sheets

Family Cabin, Balcony

Highlights

Balcony
Soundproofed
Connecting rooms available
Smart TV
2 bedrooms
Hairdryer
Private bathroom
Daily housekeeping
  • Hill view
  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Large Single Beds and 1 Single Bed

View all photos for Family Villa, 2 Bedrooms

Soundproofing, iron/ironing board, bed sheets

Family Villa, 2 Bedrooms

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
Hairdryer
2 bathrooms
  • 35 sq m
  • 2 bedrooms
  • Sleeps 7
  • 6 Single Beds and 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Soundproofing, iron/ironing board, bed sheets

Classic Triple Room, 1 Bedroom

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
TV
Hairdryer
Private bathroom
Daily housekeeping
Wardrobe
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
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About the area

Baños de Agua Santa is home to Casa Giralda. Sangay National Park and Cascada Inés María Baños Tungurahua reflect the area's natural beauty and area attractions include San Martin Zoo and Chocolate Magic Factory. Visit our Baños de Agua Santa travel guide
Map
Avenida del Salado 617, Baños de Agua Santa, Tungurahua, 180250

What's nearby

  • Piscinas El Salado Thermal Bath
    8 min walk - 0.8 km
  • Volcano Watching
    14 min walk - 1.2 km
  • Banos Central Market
    17 min walk - 1.5 km
  • Sebastian Acosta Park
    17 min walk - 1.5 km
  • Church of the Virgin of the Holy Water
    19 min walk - 1.6 km

Getting around

  • Ambato Station
    46 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    168 min drive

Restaurants

  • La Parrilla Steak House
    7 min walk
  • Honey coffee & tea
    18 min walk
  • Cafeteria Colibri
    16 min walk
  • La Casa Vieja De Düsseldorf
    16 min walk
  • Crater Rooftop Bar
    19 min walk

About this property

Casa Giralda

Family-friendly hotel
Consider a stay at Casa Giralda and take advantage of a terrace, a garden and an arcade/games room. Treat yourself to reflexology, a manicure/pedicure or a body treatment at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, tour/ticket information and concierge services
Room features
All guest rooms at Casa Giralda have amenities, such as sound-insulated walls.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Balconies or patios, daily housekeeping and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee: USD 7.25 for adults and USD 7.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 28
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 28

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per night
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 7.25 for adults and from USD 7.25 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (from 3 to 8 years old)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 28 (subject to availability)
  • Late check-out fee: USD 28 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Air conditioning and heating are not provided
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hosteria Casa Giralda Hotel Banos
Hosteria Casa Giralda Hotel
Hosteria Casa Giralda Banos
Casa Giralda Hotel Banos
Casa Giralda Hotel
Casa Giralda Banos
Casa Giralda Banos Agua Santa
Casa Giralda Hotel Baños de Agua Santa
Hosteria Casa Giralda
Casa Giralda Baños de Agua Santa
Casa Giralda Hotel
Casa Giralda Hotel
Casa Giralda Baños de Agua Santa
Casa Giralda Hotel Baños de Agua Santa

Frequently asked questions

Does Casa Giralda have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:30 AM to 9:30 PM.

Is Casa Giralda pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of USD 10 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Casa Giralda?

Self-parking is free at this property.

What time is check-in at Casa Giralda?

Check-in start time: 3:30 PM; check-in end time: 11:30 PM. Early check-in is available for a fee of USD 28 (subject to availability). After-hours check-in is not available.

What time is check-out at Casa Giralda?

Checkout is at noon. Late checkout is available for USD 28 (subject to availability).

Does Casa Giralda provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is Casa Giralda located?

This family-friendly Baños de Agua Santa hotel is within a 15-minute walk of Piscinas El Salado Thermal Bath, San Martin Zoo and Banos Central Market. Chocolate Magic Factory and Sebastian Acosta Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Giralda Reviews

7.6

Good

7.2

Cleanliness

6.2

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

Reviews

8/10 Good

CECILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Villas are cozy. nice staff I'd happily will return. Thanks to the kind staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, room comfort

Excellent value for money

Great service and facilities. A bit worn but if you can live with that it is excellent value for money. Even ket me use the pool fir kayak practice
Stayed 7 nights in Jun 2024

10/10 Excellent

susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Feb 2023

10/10 Excellent

susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place ,
Stayed 3 nights in Feb 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place

Had everything we need to enjoyed a overnight getaway
Stayed 1 night in Dec 2023

10/10 Excellent

Rodiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite property, clean, love the area, easy access to a lot of places.

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed.
Stayed 1 night in Jul 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again.
Stayed 2 nights in Apr 2023

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just good

Thank you could be better
Stayed 1 night in Dec 2023

4/10 Poor

Odalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended
Stayed 2 nights in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Internet service was awful. Couldn’t watch anything on the tv or use out cellphones.
Stayed 1 night in Dec 2023

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell.
Stayed 2 nights in Jul 2023

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold.
Stayed 2 nights in Oct 2024

4/10 Poor

VERONICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking water from the toilet, I informed the front desk but no 9ne showed up to fix it. No hot water to shower, let the water run over 10 minutes, but still no hot water. The light's were not working properly. I let the receptionist know this issues while checking out, she only said we will have someone to take a look. No apologies at all.

2/10 Terrible

ignacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente .. la piscina no funciona, y los emplearían no dan ayuda ni solución
Stayed 1 night in Nov 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
lugar tranquilo para descansar
Stayed 1 night in May 2024

8/10 Good

jose

Liked: Cleanliness, staff & service
Las instalaciones estas ya muy viejas deteriorados. Deberian invertor en arreglar el lugar
Stayed 1 night in Feb 2024

8/10 Good

Naty

Liked: Cleanliness, staff & service, amenities
Los servicios que brindan son buenos! Las opciones de relax también y están incluidas… Las cabañas tienen detalles que podrían mejorarse, no esperes un lugar moderno… pero tiene todo lo que ofrecen
Stayed 2 nights in Mar 2023

8/10 Good

Diana

Liked: Staff & service, amenities
Le falta mantenimiento
Stayed 2 nights in Jan 2023

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general estuvo bien nada más deben aclarar qué hay dos tipos de habitaciones
Stayed 2 nights in Aug 2022

8/10 Good

Freddy

Liked: Cleanliness, property conditions & facilities
Bueno, aunque los empleados o propietarios deben ser mas empaticos. Es solo mi apreciación. Muy buena ubicación sin ruido.
Stayed 2 nights in Mar 2022

2/10 Terrible

Pedro

No internet in rooms ,very poor signal
Stayed 2 nights in Feb 2022

6/10 Okay

Juan

Ajustarse a la realidad

Creo que lo que pagué no representa lo que recibí a cambio. La expectativa es mayor por las fotos presentadas. Deben mejorar las instalaciones y bajar el precio para ser realistas en lo que ofertan. Gracias
Stayed 1 night in Dec 2021

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuimos con mi familia. La atenciòn fuè muy buena. Las cabañas son amplias. Solo que todo està un poco deteriorado. La ubicaciòn me pareciò excelente
Stayed 2 nights in Sep 2021