Hotel Dekat Aztec Adventure Upton Warren Activity Centre & Aqua Park

"Constant smell of cheap air fresheners in the halls, food was overcooked and took an extremely long time to arrive, people arriving after me were served there food before me. My experience was all the staff were in their early twenties, Maybe my issue were down to a lack of experience being on hand. Definitely not the worst place I’ve stayed in but can definitely be improved."

"This was a last minute booking and the room wasn't ready when we arrived so we had a little wait until it was ready. The manager (Tanya I think?) was very helpful, kept us informed and gave us a free drink while we were waiting which was much appreciated. The room itself was good, it was ground floor and close to McDonalds but we couldn't hear any noise from outside. I didn't find the bed or the sofa bed particularly comfortable but it was fine for one night. The only thing that would have been...

"Very friendly and welcoming. Great pub!"

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Did not reply back to messsges regarding access to the room as their staff had finished check in hours, so wasted money."

"It has the sleeping in your mom's basement vibe. Location is excellent with stores, restaurants, pubs and University energy. Easy and safe walk to train stations and bus stops. Easy for ride shares to locate you. Staff is offsite but very responsive; they fixed issues within a day. I think they were the most attentive of any of my UK stays. Their help is greatly appreciated. Roomy is cozy. Felt safe even returning to location at midnight. Great to have usable, onsite laundry to do a...

"Well what a gem. Great place, everything you need is there. Except hairdryer, not a problem for me as mine dries fast. The whole experience was great from start to finish. Comfy bed, shower amazing, hot tub was awesome addition. Great night away and we will definitely be returning. Dont go to Lygon arms in feckenham ( village closest) food, service was not great at all. Redditch is close by and Hanbury hall"

"Fantastic, thank you! "