"I paid for a room on the 24th floor. Cost a bit more but the view is very worth it. Room was amazing. Staff was friendly and helpful. The breakfast is a little high for the offerings in my opinion. "
"Rooms were big and very clean. Staff was friendly and helpful. They had a baggage storage, restaurant and small store. Very modern and beautiful art. Great stay! "
"Outstanding experience! My room was spotless and comfortable. The view of Yokohama Bay from my room was fabulous and the service from every staff member at the New Grand was exemplary. I will return as soon as I can - just wonderful!"