Initially I had difficulty with the door lock to my room but the manager Ethan fixed it temporarily and then the next day called a locksmith who repaired the lock and from then on I had no trouble with the lock. I give this hotel a good review in the context of it's modest price. The room was spacious and clean and was equipped with a nice small refrigerator/freezer, microwave, electric kettle, toaster and a two burner stove top. I was offered new towels every day of my one week stay. The motel is in easy walking distance to Takapuna's CBD which has great bus connections to anywhere you would want to go in the greater Auckland area. All in all, a nice, safe budget friendly motel.