Dear Diane,Thank you for taking the time to share your feedback regarding your recent stay at Borgata. We sincerely apologize for the inconveniences you experienced due to our furniture and the issues related to cleanliness and maintenance in the room. Please know that your comments will be shared with our management team for their awareness and review. Once again, we deeply regret any discomfort you experienced and hope to have another opportunity to serve you better in the future.

Dear Katarzyna,Thank you for taking the time to share your feedback regarding your recent stay at Borgata. We sincerely regret to learn that your hotel experience did not meet your expectations and the standards we aim for. It is disappointing to hear about the cleanliness issues in your room and the lack of attention from our service team. We certainly understand how important a comfortable and clean environment is for our guests' experience and apologize for falling short in this respect. Your comments on the proximity of smoking and non-smoking areas have been duly noted. We would like to assure you that we place high regard on our guests' comfort, and this issue will be reviewed by our management team. Once again, we greatly appreciate your feedback as it helps us identify the areas where we can further improve. We truly hope you will give us another chance to rectify your impression about Borgata and provide you with an experience that meets and exceeds expectations.

Dear Michael,Thank you for taking the time to share your feedback regarding your recent stay at Borgata. We regret to hear that your experience did not meet your expectations. Our goal has always been to provide a unique and enjoyable experience to all our guests. We constantly strive to improve our services and facilities, and the feedback from our customers like you helps us do just that. We appreciate your candid review and hope we get another opportunity to serve you better in the future.