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Reviews of Astoria Riverwalk Inn

2 out of 5
Astoria Riverwalk Inn
400 Industry Street, Astoria, OR

Reviews

8.2

Very good

Rating 10 - Excellent. 589 out of 1287 reviews" "
Rating 8 - Good. 407 out of 1287 reviews" "
Rating 6 - Okay. 167 out of 1287 reviews" "
Rating 4 - Poor. 78 out of 1287 reviews" "
Rating 2 - Terrible. 46 out of 1287 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

candace, tigard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is always awesome. Beds are very comfortable. Great location.
Stayed 1 night in Apr 2024
Response from Winter on 1 May 2024
Hello Candace,Thanks you so much for staying with us and leaving such a nice review. We really appreciate it and hope to see you again.Have a great day.

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not be returning back this location do to the fact the staffs dishonest and cant be trusted.
Stayed 1 night in Apr 2024
Response from Winter on 1 May 2024
Hello Eric, we are sorry for any problems that you had. We hope you will give us another chance in the future. Have a great day.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2024
Response from Thomas on 28 Apr 2024
Hello Janet,Thanks so much for such a nice review. Hope to see you again next time you are in the area. Have a great day.

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities
very nice view, we had a handful of technical issues with our room, we had to get key card several times due to them de magnetizing, our fire alarm would chirp occasionally even though we swapped the batteries multiple times, and our shower head was veryyy loose and leaked quite a bit of water. All in all, wasn’t the worst stay I’ve ever had, but probably won’t stay there again
Stayed 2 nights in Apr 2024
Response from Winter on 26 Apr 2024
Hello Emily, we are sorry for any problems that you had. We would have gladly moved you to another room. We hope you will give us another chance in the future. Thank you for the review.

8/10 Good

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and inviting foyer, nice view of the marina, balcony. Didn’t use the fitness area, but glad that was an option. Good breakfast with good options, and very friendly kitchen staff. .
Stayed 1 night in Apr 2024
Response from Thomas on 26 Apr 2024
Hello Isabelle,Thanks so much for staying with us and leaving a review. We hope you choose us again next time you are in the area.

8/10 Good

kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Winter on 25 Apr 2024
Hello Kimberley,Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Good

STEPHANIE, Tualatin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We really enjoy our stays at Riverwalk Inn. We were a little disappointed this visit because our room had a entry door that wouldn't close properly. It definitely needed repairing. Other than that we had a good stay and lookf forward to our next visit.
Stayed 1 night in Apr 2024
Response from Winter on 25 Apr 2024
Hello Stephanie,Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Good

Darrell

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Tom on 23 Apr 2024
Hello Darrell,Thanks so much for the review. Hope to see you again in the future.

6/10 Okay

Darrell

Travelled with partner
Liked: Cleanliness, staff & service
The ad said dog friendly but said nothing about an extra fee to be applied. It was a bummer to start a quick overnight trip like this.
Stayed 1 night in Apr 2024
Response from Front Desk on 22 Apr 2024
Hi Darrell. It actually does state in every confirmation sent to our guests that we do have a pet fee of 15 per pet per night. As well as we make you fill out a reservation form and a pet form that both state we have a 15 pet fee. We also noticed you have stayed with us a couple times before and in every reservation form you have filled out it states this same information, but I'm sorry you felt this standard fee most hotels have was a bummer to your overnight trip.

8/10 Good

Ram

Travelled with family and small children
Liked: Staff & service, amenities
Good Motel type, nice walkable place. Near the river dock.
Stayed 1 night in Apr 2024
Response from Winter on 18 Apr 2024
Hello Ram,Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2024
Response from Front Desk Agent on 23 Apr 2024
Hi Lee, Thank you so much for your amazing review! :) We look forward to seeing you again! :)

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was lovely and breakfast was good. The bed was like a rock and only half the outlets and lighting worked inside the room.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 17 Apr 2024
Hi Christopher, Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Good

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My husband really enjoyed the deck and marina view
Stayed 1 night in Apr 2024
Response from Winter on 16 Apr 2024
Hello Sarah,Thanks so much for the kind review. We hope to see you again next time you are in the area. Have a great day.

6/10 Okay

Stephanie

Travelled with family
Disliked: Cleanliness, amenities
The view of the harbor and bridge was terrific. The patio was nice.
Stayed 2 nights in Apr 2024
Response from Front Desk Agent on 15 Apr 2024
Hi Stephanie, Thank you for your review! :) We

8/10 Good

Margaret

Travelled with partner
Liked: Staff & service
The staff was very friendly and helpful. They offered a decent breakfast and the area was well looked after.
Stayed 1 night in Apr 2024
Response from Tom on 14 Apr 2024
Hello Margaret,Thanks so much for leaving a review and we are so happy you had a good stay. Hope to see you again soon.

6/10 Okay

LINDA

Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was nice but informed me at check-in that there was a $15 fee per night for my pet, which is not listed on Expedia. Room was clean but ants appeared every day in the bathroom. Sliding glass door to balcony did not lock. Leaky toilet in room above or next door sporadically ran like a running faucet throughout the entire time. We didn't ask to change rooms because we were afraid we would just get something worse. Outside structure is typical wear of ocean weather. Area across parking lot piled with debris. Breakfast was preformed eggs, sausage, good biscuits/gravy, bagels, yogurts, but nothing outstanding. Not really walking distance to town but passengers from the cruise ship that docked near the motel had many people walking off.
Stayed 3 nights in Apr 2024
Response from Front Desk Agent on 14 Apr 2024
Hi LINDA, Thank you so much for taking the time to leave a review and i am so very sorry about the issues you had during your stay. Though i understand the inconvenience of switching rooms i do wish you would have notified the front desk because we could have switched you to a room that didn't have these minor issues like your balcony door not locking and hearing a neighbors toilet running. Yes we did hear about a couple rooms in a specific area that found some ants in the room but we have already had Orkin come in and take care of the issue. Just like any other building we cannot stop things like this from occurring all we can do is fix the problem when they come up. Again i am sorry about these issues and hope you have a great rest of your day.

6/10 Okay

mary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities need to be updated bad!!!
Stayed 1 night in Apr 2024
Response from Jade on 13 Apr 2024
Hi Mary! Thank you so much for taking the time to leave a review and we hope to see you the next time your in the area!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice view convenient location.
Stayed 1 night in Apr 2024
Response from Winter on 11 Apr 2024
Hi Sheila, Thank you for your 5 star post-stay review. We hope to see you again. :)

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem. Breathtaking view, great rooms and the weight room is clean with new properly functioning equipment. Great value for money.
Stayed 1 night in Apr 2024
Response from Jade on 10 Apr 2024
Hi Kurt, thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excellent

Maellen

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Front Desk Agent on 9 Apr 2024
Hi Maellen, Thank you for your 5 star post-stay review. We hope to see you again. :)

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatiful view
Stayed 1 night in Mar 2024
Response from Jade on 7 Apr 2024
Hi Otto! Thank you so much for the great review! We hope to see you the next time you're in the area!

8/10 Good

Ellen

As stated by many others, the hotel is dated and old looking. Could use a refresh, however, the things that matter the most when you stay in a hotel: cleanliness, water pressure, comfortable bed, walls that don’t amplify noise, courteous staff and safety, the hotel scores high. Thanks to the staff for helping us celebrate our anniversary. The pups did well and we had a nice weekend.
Stayed 2 nights in Apr 2024
Response from Jade on 7 Apr 2024
Hi Ellen! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excellent

Clayton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, big room with great views. Large bathroom and did I mention the view! Great breakfast with lots of choices. Older building but very well build and quite. Loved the balcony and the view
Stayed 1 night in Apr 2024
Response from Tom on 7 Apr 2024
Hello Clayton,Thanks so much for leaving a review and we are so happy you enjoyed your stay. Cant wait to see you next time.

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful marina and river views from the balcony
Stayed 1 night in Apr 2024
Response from Jade on 8 Apr 2024
Hi Tracy! Thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!

6/10 Okay

William, Spokane

Travelled with family
We were comfortable staying there. It was clean and nice staff This older property, though maintained, needs a major makeover.
Stayed 2 nights in Mar 2024
Response from Jade on 7 Apr 2024
Hi William, thank you so much for taking the time to leave a review, we hope to see you the next time you're in the area!

10/10 Excellent

Kate

Stayed 1 night in Apr 2024
Response from Winter on 25 Apr 2024
Hello Kate,Thank you so much for your review. We look forward to seeing the next time you visit.

10/10 Excellent

Kristine

Travelled with partner
Liked: Property conditions & facilities
Nice location on the harbor. Nice trail to walk along the river all the way through town if your up to it!
Stayed 2 nights in Mar 2024
Response from Front Desk on 1 Apr 2024
Hello Kristine. Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

4/10 Poor

Diana

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property had an amazing view but the actual hotel and building was grimy and disgusting. The carpet and curtains are dusty and disgusting. Staff was also not very friendly. I would not recommend this place. If your going to spent that kind of money, better off going elsewhere.
Stayed 1 night in Mar 2024
Response from Jade on 31 Mar 2024
Hi Diana, thank you so much for taking the time to leave a review and i am so sorry about the experience you had during your stay. It is an older property but we do try our best to keep up with any maintenance issues that occur. As for the front desk agent i am so sorry you had this experience and i will definitely speak with them about this. Usually our guest are more than happy with our customer service so this is a surprise to hear. Again i am so very sorry about the experience you had and we hope you have a good rest of your day!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tom on 29 Mar 2024
Thank you so much for leaving a review. Have an awesome day.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient.
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar 2024
Hello Donald.Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms over looking the marina and bridge are awesome. You can watch the big freighters coming in or going out. You feel like you can almost touch them. Breakfast is great
Stayed 2 nights in Mar 2024
Response from Jade on 27 Mar 2024
Hi Keith! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is fine, there dog Just wish people would leash there dogs and pick up after them.
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 26 Mar 2024
Hi William, Thank you for your 5 out of 5 post-stay review. We hope you enjoyed your stay with us and look forward to seeing you again.

4/10 Poor

Sergey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 26 Mar 2024
Hi Sergey, Thank you for your post-stay review. We hope you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

mary, ocala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely: nice room, great view, free breakfast and conveniently located.
Stayed 2 nights in Mar 2024
Response from Jade on 25 Mar 2024
Hi Mary! Thank you so much for taking the time to leave such a great review! We hope to see you the next time you're in town!

8/10 Good

phuong

Travelled with family
Liked: Cleanliness, staff & service
I loved the balcony facing the marina; I like the location by the water and the bridge overhead. Maybe a little more landscaping in the front yard will increase the beauty of this place. Hotel staff are friendly and helpful. Overall, I enjoyed my stay.
Stayed 1 night in Mar 2024
Response from Jade on 22 Mar 2024
Hi Phuong! Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

6/10 Okay

mckenzie

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 21 Mar 2024
Hi McKenzie, Thank you for your 3 out 5 review. We look forward to seeing you again! :-)

8/10 Good

Jasimine, Reno

Stayed 2 nights in Mar 2024
Response from Tom on 8 Apr 2024
Hello Jasimine,Thanks so much for leaving a review and we hope to see you next time you are in the area.

8/10 Good

SHMUEL

Travelled with pets, Travelled with partner
Disliked: Amenities
Room 142 Accepted our pet. The view was of a protected port with large boats of all kinds rocked gently in the water.Astoria is a very welcoming place. It is a quiet and very restful place to spend some time but check the weather before you go because you want to go when the sun is out.
Stayed 2 nights in Mar 2024
Response from Jade on 20 Mar 2024
Hi Shmuel! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excellent

Yuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property for stay
Stayed 1 night in Mar 2024
Response from Jade on 20 Mar 2024
Hi Yuan! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

6/10 Okay

Sherin

Stayed 1 night in Mar 2024
Response from Jade on 7 Apr 2024
Hi Sherin! Thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!

4/10 Poor

Cherylynn

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property could use some work. The walls are thin so we were able to hear everything from our neighbors. We never had hot water in the shower. Our tv remote didn’t work, which was unfortunate since we had kids with us. The bathroom door was jammed so it would shut all the way. The room itself wasn’t awful, just a bit outdated. The view was pretty, but not enough to stay here again. Wouldn’t recommend unless you have low standards.
Stayed 2 nights in Mar 2024
Response from Jade on 20 Mar 2024
HI Cherylynn! Thank you so much for taking the time to leave a review. I am so sorry about the issues you had and i will be sure to pass the word to my staff so these issues can be fixed. Again i so apologize and we hope you have a wonderful day!

10/10 Excellent

Rev

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the Marina view. Property is older, but they seem to be updating rooms.
Stayed 3 nights in Mar 2024
Response from Front Desk Agent on 15 Mar 2024
Hi Rev, Thank you for your review.We look forward to seeing you again.

10/10 Excellent

josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, comfortable beds, nice balcony overlooking the marina, super quiet.
Stayed 2 nights in Mar 2024
Response from Front Desk Agent on 15 Mar 2024
Hi Josephine, Thank you for your review and kind words! :) We look forward to seeing you again. :)

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property and come every year. Great location, great rooms, great price, includes fresh coffee all day and evening. The people are wonderful. We enjoy the balcony overlooking the narina, river and bridge. Highly recommend.
Stayed 1 night in Mar 2024
Response from Jade on 11 Mar 2024
Hi Keith! Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

10/10 Excellent

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jade on 7 Mar 2024
Hi Haydn, thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!

4/10 Poor

Cerena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Unfortunately, I can’t give a good rating for this hotel . I booked a king room , not pet friendly because I suffer with horrible allergies . By the time we checked in and got back to the room it was well after 9pm . I noticed immediately we infact did have a pet friendly room when I booked a non pet room . Then I went to get into the shower after a long day of hiking and noticed the shower was filthy and there was someone’s electric toothbrush left on top of the soap dispenser in the shower .. it was too late for us to do anything about it , so we skipped the shower and left first thing in the morning . I did take photos of the first shower and the left behind toothbrush .
Stayed 1 night in Mar 2024
Response from Jade on 6 Mar 2024
Hi Cerena! Thank you so much for taking the time to leave a review and i am so very sorry about the experience you had. It does look like you stayed in a non pet friendly room so i do apologize if there was evidence of a dog. Sometimes people sneak dogs in non pet friendly rooms without permission which causes issues like this and i am so very sorry for that. As for checking into a room that was not 100% ready to go and finding belongings in the room this is unacceptable and i will be talking to my staff about this. Again i am so so sorry about this and if there is anything we can do to make this right please dont hesitate to reach out for this is never the experience we want our guests to have.

8/10 Good

Jennifer

Liked: Amenities
The carpet really needs cleaned and the shower did not have hot water. Lovely place though.
Stayed 1 night in Mar 2024
Response from Jade on 4 Mar 2024
Hi Jennifer. Thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Jade on 11 Mar 2024
Hi Tanya! Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

6/10 Okay

Lori

Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the water and harbor docks right under the water. All the rooms are on the water with balcony.
Stayed 2 nights in Feb 2024
Response from Front Desk Agent on 27 Feb 2024
Hi Lori, Thank you for your review! :) We look forward to seeing you again! :)

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Boat dock view from room
Stayed 1 night in Feb 2024
Response from Front Desk Agent on 25 Feb 2024
Hi Steve, Thank you for your amazing review! :) We look forward to seeing you again :)