Hotel Dekat Arauco Premium Outlet Buenaventura

"O hotel cobrou a parte pelo café da manhã. Isso foi bem ruim e acabou saindo caro. Havia hotéis próximos, tão bom quanto e que são mais em conta, incluindo o café da manhã."

"To be honest, I see this as a one-night hotel, and it will likely remain so. Its main advantage is the excellent location right at the airport, which makes it extremely convenient for an overnight stay or an early flight. However, the rooms need attention. The carpets should be replaced, as they have a damp, mouldy smell. The beds also need upgrading, and the bathrooms would benefit from a full renovation. With these improvements, the hotel would offer a much more comfortable experience."

"P"

"Ok"

"Staff upon arrival Friday evening was not helpful at all"

"Location is the best! Breakfast is super! Room is clean."

"No me gustaron para nada los alimentos que preparan ahí, muy poco, no deliciosos y muy caros, muy mal la cocina en verdad no la recomiendo"

"Hotel correcto pero un trato demasiado impersonal, habitaciones limpias pero un poco viejas y dificultad con la tele donde funcionaba solo los canales "publicos" sin otro tipo de servicio. Personal del gimnasio/spa muy amable"

"Excelente localización, hotel moderno, limpio, el spa vale la pena probarlo. Personal excelente trato y amabilidad."

"Room was excellent. Had a problem at checkout. Major language barrier"

"Well maintained, in a nice part of the city. Breakfast was good . Only slight issue was my room was on ground floor and could hear people at reception or going down stairs to restaurant. Only an issue when I wanted a lay in"

"I stayed for one week, and the staff’s service was excellent. They were always friendly and willing to help with any questions or requests. I would like to mention everyone, but unfortunately I don’t remember all their names. Every employee provides outstanding service, and that truly makes a difference! Juan from the reception team was one of them. The hotel’s location and cleanliness were also very good."

"Staff was excellent, room was nice. But some leaks in the hotel when raining."

"Thanks"