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Pool
Pool
Indoor pool
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.2/5 Very Good
401 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationRalli Museum9 min walk
Popular LocationParque Arauco Mall15 min walk
Popular LocationKidZania Santiago7 min drive
AirportSantiago (SCL-Arturo Merino Benitez)21 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Room
  • Standard Room

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsStandard Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Santiago

Located in Santiago, Hotel Novotel Santiago Vitacura is in the business district and near the airport. Travellers eager for a bit of culture can stop by Ralli Museum, while those who have shopping on the agenda may want to visit Parque Arauco Mall and Costanera Center. Travelling with kids? Don't miss KidZania Santiago. Spend some time exploring the area's activities, including skiing, golfing and snowboarding.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Ralli Museum - 9 min walk
  • Parque Arauco Mall - 15 min walk
  • Bicentennial Park - 18 min walk
  • Parque Araucano - 6 min drive
  • KidZania Santiago - 7 min drive

Getting around

  • Cristobal Colon Station - 4 min drive
  • Santiago Central Station - 12 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 21 min drive

Restaurants

  • Where to eat
  • 365 – Garden-view restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner.
  • 365 – Al fresco dining restaurant. Serves breakfast.

About this property

Hotel Novotel Santiago Vitacura

4-star, family-friendly hotel near Ralli Museum
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a spa tub and a sauna are on-site. All 144 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sofa beds and coffee makers.
Hotel Novotel Santiago Vitacura offers 144 forms of accommodation with minibars and a safe. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Parking height restrictions apply
  • Carport

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CLP 13500 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Fitness centre
  • Sauna
  • Hot tub

Family friendly

  • Arcade/game room
  • Dry-cleaning service
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (2508 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 36000 per pet (varies based on length of stay)
1 per room

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CLP 30000 per night.

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CLP 13500 per person (approximately)
  • Pet fee: CLP 36000 per pet (varies based on length of stay)
  • Rollaway bed fee: CLP 30000 per night
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast and through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

We should mention

Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Hotel Novotel Santiago Vitacura and receive a full refund?
Yes, Hotel Novotel Santiago Vitacura offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Novotel Santiago Vitacura cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Novotel Santiago Vitacura?
As of 7 Jul 2020, prices found for a 1-night stay for 2 adults at Hotel Novotel Santiago Vitacura on 1 Aug 2020 start from RM275, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a fee of CLP 36000 per pet, per night.
What time is check-in at this hotel?
Check-in begins at noon.
What time is check-out at Hotel Novotel Santiago Vitacura?
Checkout is at noon.
Where is this property located?
This family-friendly Santiago hotel is located near the airport, within a 15-minute walk of Ralli Museum and Parque Arauco Mall. Bicentennial Park and KidZania Santiago are also within 1 mi (2 km). Military Academy Station is 24 minutes by foot and Alcantara Station is 26 minutes.

Guest reviews

Overall score and ratings for Hotel Novotel Santiago Vitacura

4.2
Very Good
5 - Excellent
171
4 - Good
173
3 - Okay
37
2 - Mediocre
13
1 - Poor
7
4.3
Cleanliness
4.3
Service and Staff
3.7
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good area in Vitacura, felt safe and comfortable. Strange room layout, however, we got used to it. Comfortable bed is a big plus.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Good value

Stayed 5 nights in Dec 2019
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