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Sheraton Santiago Hotel and Convention Center

Property class: 4

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Located close to Costanera Center, Sheraton Santiago Hotel and Convention Center provides a poolside bar, a free food/drink shopping service and a terrace. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is RM508
RM508 total
19 Sept - 20 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 1 King Bed, City View

A hotel room with a bed, a chair, a desk, a TV, and a large window with a city view at night.

Classic Room, 1 King Bed, City View

8.8 out of 10
Excellent
(65 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, and a TV.

Classic Room, 2 Single Beds, City View

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Pool View

A hotel room with a bed, a chair, a desk, a TV, and a large window with a city view at night.

Classic Room, 1 King Bed, Pool View

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Pool View

A hotel room with two beds, a desk, a chair, and a TV.

Classic Room, 2 Single Beds, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a cityscape through large windows.

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

A hotel room with a large window, a desk, two beds, and a seating area.

Superior Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Pool View

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a cityscape through large windows.

Superior Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Pool View

A hotel room with a large window, a desk, two beds, and a seating area.

Superior Room, 2 Single Beds, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors.

Club Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors.

Club Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed

A hotel room with a bed, a desk with a TV, a couch, and a large window offering a mountain view.

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a sofa, armchair, dining table, and a television.

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

View from room

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace (Terrace)

A luxurious living room with a sofa, armchairs, a coffee table, and a chandelier.

Club Suite, 1 King Bed, Terrace (Terrace)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A luxurious living room with a city view, elegant furniture, and a chandelier.

Presidential Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 3

Room

  • Sleeps 3

Room

  • Sleeps 3

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About the area

Located in Providencia neighbourhood, Sheraton Santiago Hotel and Convention Center is connected to the convention centre. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Travelling with kids? Consider Chilean National Zoo and Gabriela Mistral Cultural Center. Spend some time exploring the area's activities, including skiing and golfing. Visit our Santiago travel guide
Map
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742

What's nearby

  • A cross with religious figures, a cityscape with tall buildings, and snow-capped mountains in the background.
    Santiago Metropolitan Park
    3 min walk - 0.3 km
  • A cityscape with modern skyscrapers and mountains in the background.
    Lo Contador
    6 min walk - 0.5 km
  • A park with a red sculpture, yellow woven structures, and green grass.
    Sculpture Park
    7 min walk - 0.7 km
  • A cityscape with a prominent skyscraper and snow-covered mountains in the background.
    Costanera Center
    18 min walk - 1.6 km
  • Clínica Indisa
    6 min walk - 0.6 km

Getting around

  • Hospitales Station
    6 min drive
  • Pedro de Valdivia Station
    14 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    22 min drive

Restaurants

  • Lomit's
    11 min walk
  • Chilensis
    12 min walk
  • Cora Bistró
    12 min walk
  • California Cantina e Restaurant
    12 min walk
  • Divertimento Chileno
    13 min walk

About this property

Sheraton Santiago Hotel and Convention Center

  • Upscale family-friendly hotel connected to the convention centre
  • Costanera Center is located near Sheraton Santiago Hotel and Convention Center, which provides a poolside bar, a free food/drink shopping service and a terrace. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Limo/town car service, buffet breakfast (surcharge) and bike hire
    • An electric car charging station, wedding services and a lift
    • A banquet hall, free newspapers and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 379 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Heating and ceiling fans
    • Select Comfort beds, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Recycling, daily housekeeping and desks

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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RM471 total
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 km
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: CLP 22,900 for adults and CLP 11.45 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Bohio
  • El Cid Restaurant
  • El Jardin Coffee Shop
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 91000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-lead area is available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 80000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 22900 for adults and from CLP 11.450 for children
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Pet fee: CLP 91000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 80000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Santiago Hotel and Convention Center have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Santiago Hotel and Convention Center?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Sheraton Santiago Hotel and Convention Center on 19 Sept 2026 start from RM508, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santiago Hotel and Convention Center pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CLP 91000 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Sheraton Santiago Hotel and Convention Center?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Santiago Hotel and Convention Center?

Checkout is at noon.

Does Sheraton Santiago Hotel and Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 35000 per vehicle applies.

Where is Sheraton Santiago Hotel and Convention Center located?

This family-friendly Santiago hotel is located in the mountains, within 1 mi (2 km) of Lo Contador and Costanera Center. Sculpture Park and Santiago Metropolitan Park are also within 10 minutes. Pedro de Valdivia Station is 14 minutes by foot and Manuel Montt Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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