Hotel Rooms with Balcony in Appalachian Mountains

"Beds are very comfortable, pillows a little small. Clean rooms. Nice view of the river and the ducks and geese. Well lit parking area. They are remodeling some of the rooms right now but it really didn’t interfere with our stay. Only thing we didn’t like only because it was cold out. You had to be exposed to cold on your way to the pool which is indoors. But you have to go outside into the walkways to get to the pool. "

"My daughter and i drove down for the week and loved staying at the margaritaville. We enjoyed the daily breakfast as well as visiting the island. We will definitely be coming back!!! "

"The room was nice and clean. We really liked that the 2 beds were separated by the bathroom wall. All of the staff we encountered were very friendly. The breakfast was a nice breakfast buffet with staff to assist with serving. "

"Hotel was clean staff was friendly, lots of chlorine in the pool. Wish they had the water out all day or free coffee in the morning "

"Very friendly, my 10 &12 year old loved the pool area. "

"Great"

"Pool didn’t work and parking was difficult but all the staff were nice "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "