Hotel murah di Banjaran Appalachian

"I was told by the reservation clerk that I booked a smoking room. When I showed him my reservation was indeed a non smoking he said he booked me in a 2 queen non smoking room in a smoking building. He did not tell me that I need my room key to advance the elevator to my room. I stood in there thinking I was stuck until someone from an upper floor advanced the elevator. A guest coached me on how to get to my room. Upon entering my room none of the lights would come on. I found housekeeping on...

"Staff and clean room and parking was great"

"The location was nice being downtown. We had a suite which was nice and large. Bed was comfortable. Place is a bit run down. Continental breakfast was weak at best. We went out for breakfast instead. Pillows were small and not comfortable. Couches in suite were stained. Our window faced the restaurant and it was loud until they closed on a Friday night (midnight???). Don’t think I’d rent there again. . "

"Rooms where really clean, staff was great very helpful and generous. Breakfast was good, small selection but a good ones. Tub was nice n hit. Plenty clean towels "

"Nice hotel "

"Will stay again! Wonderful hotel. Extremely close to the Hard Rock casino. Great breakfast as well"

"Very nice room"

"Very clean"

"La chambre était confortable, le restaurant de l’hôtel étai très bon."

"Front desk person not very friendly. Towels were terrible. Room was ok enough."

"Très déçu de mon expérience à l’Hôtel Universel. On paie un prix premium en s’attendant à une certaine qualité… mais au final, on se retrouve redirigé vers une chambre régulière sans réelle valeur ajoutée. Franchement, pour le prix payé, c’est loin d’être justifié. Le spa est petit, dépassé et clairement désuet. Rien de relaxant ni d’exceptionnel — surtout quand on compare avec d’autres établissements au même tarif. Bref, c’est beaucoup trop dispendieux pour la qualité offerte. Je ne...

"It’s was amazing stay with the family. The room was clean , the staff were excellent. I recommend it. The entire hotel was excellent. Will come back."

"Beautiful property! The room was modern and very clean. The view of the mountains was spectacular and the overall location was great. You’re 5 minutes from The Island, and only 20 minutes from the Strip in Gatlinburg. Highly recommend."

"Yes"

"Breakfast was excellent"

"We were somewhat disappointed w/ the size of the room. It was tiny. Also, given the price of the room, and especially compared to others in the area, the continental breakfast should have been free. The parking garage was not well lit. We did enjoy the easy, walkable access to shops and restaurants."

"Great location, if a little pricey. Staff always available and friendly to all guests. Was in need of a sewing needle...but who has everything? Sat with family in back patio. Guests who smoked gathered there too, which was bothersome for a short time until they finished. Solid hotel breakfast. Ample parking. Fine room. Definitely recommended."

"I'd stay again. Only complaint is the ramp to the 2nd floor instead of steps on the front side"

"Only great things to say about this place and our stay. We were greeted by the friendliest staff. Location and grounds were great, so was the breakfast. "

"We arrived at about 1:30 AM and we were very happy that the front desk was still being staffed. That being said - the guy was rude as hell. The say staffer was nice."