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Reviews of YAYS Amsterdam East by Numa

3.5 out of 5
YAYS Amsterdam East by Numa
Zeeburgerpad 28-29, Amsterdam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 80 reviews" "
Rating 8 - Good. 23 out of 80 reviews" "
Rating 6 - Okay. 4 out of 80 reviews" "
Rating 4 - Poor. 3 out of 80 reviews" "
Rating 2 - Terrible. 1 out of 80 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We really liked the location and easy access to the property. The new lock system that was great once it was active and working correctly. The internet was greatly appreciated, however the TV was older and did not provide a smart option. This made it difficult for our younger kids as all but one channel was in a language that we could not understand and not kid appropriate content. The beds, kitchen, and laundry were great. The separate WC and shower room was great for our family of 5 to share and very spacious. The noise was an issue as you can here when someone is outside and even down three floors in the courtyard. For adults only this would not be as big of a problem, but with three young kids that are going to bed between 8-9pm it was tough. Also, the seals on the door are no good and any wind or smoking done on the balcony comes inside. This lead to us having very unattractive and not kid/health appropriate smells coming into and lingering in the home, especially on windy days. We were also surprised a couple times when we came home to find the place had been cleaned. We were not aware this would be happening and found it a bit unsettling as we were not give prior notice, however they did a great job with the clean. We would stay here again after ensuring the seals on the door had been fixed.
Stayed 15 nights in Mar 2024

6/10 Okay

Kaitlyn

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We had an overall good stay. But there were some downsides. The space was nice, the beds were comfy, the appliances all functioned well. But the unit was not as clean as I would have expected, there was some mould in the bathroom, layers of dust on some flat surfaces, and the bed sheets didn’t look like they had been cleaned (I found some stains and a few hairs on both beds). They also changed the wifi network on our second day but they didn’t tell us until the afternoon, so we had a while morning with no wifi. Then the codes to the doors didn’t work and we had to call them to get a new code to get into the apartment. It’s a nice space, but could be cleaner.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Jessika, Guest Service. on 16 Aug 2023
Dear guest, Thank you for your rating. We hope you have enjoyed your time in Amsterdam.Kind regards,

4/10 Poor

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This has the potential to be a great place to stay. There's local tray, buses and the train stations only a 10 minute walk. The property was let down by how clean it is, the management of other guests and the value for money. In the photographs the apartment looked nice, however, it was very dirty. Someone had done a quick once over of the counter tops and bathroom at best. The floors were really dirty, there was hairs (not the ones on your head) in the bath tub, layers upon layers of dust all over. The poor rug and carpet near the front door looked very worn and old. The whole room was wallpapered for some reasons and it was dirty like 3m high in the air some how. The railing up the stairs was un safe as it's only bolted to the floor at the far end so it wombles all over.. A bar at the end would have prevented this. There appears to be no emergency exit other then the main door itself! All the windows are locked with no key so in the event of a fire outside the main door theres no way of escape. The main issue we had, and we think we got off lightly, was other guests. Despite it being concreate walls, floors and ceiling the floor is "hollow".. or sounds it.. you can hear everything! You can also hear the massive front door closing.. people going down the stairs at 4am in the morning (which the bedrooms are next to). The smell of WEED filled the apartment daily.. comes in via the front door and the shared air vents.. nightmare..
Stayed 7 nights in Feb 2023
Response from Erin on 15 Mar 2023
Dear David, Thank you for your honest review of your recent stay with us. We apologize that your apartment was not cleaned properly, this is not how we want our guests experience to begin. I will be sure to follow up with our Housekeeping supervisor, to ensure we are offering our apartments in the best possible condition. Thank you for bringing the issue with the railings in the stairwell to our attention. We have informed our operations team, who will be investigating this issue to ensure our building is safe for all of our guests. It is a pity to hear that the other guests in the building were not following our house rules of no smoking in the apartments, and no noise after 10 pm. We do have a security team that patrols these buildings to enforce these rules, they can be reached by phone 24/7. We apologize if that was not made clear, and will be sure to inform our future guests. We hope you enjoyed your time in Amsterdam despite these issues. Kind regards, Erin - YAYS insider

10/10 Excellent

Atchara

Stayed 3 nights in Oct 2022
Response from Francys - YAYS Guest Service on 25 Jan 2023
Hi Atchara,Thank you for the great review! We are glad you enjoyed your stay with us and we hope to welcome you back again soon.All the best,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness
Stay somewhere else if you can
When we first entered the building the children who were with me said, “ Ew this place is gross.”. They weren’t wrong. We were there for 2 week Cons: We didn’t have warm water for our first 48 hours. -Rooms 21-24 are not lofts like the other rooms. They are small dark dungeons with no space to move. -Not located in a nice area -You hear trains and sometimes the building shakes. - cigarette burns on the couch - No oven - Not very clean - There is no access to the terrace anymore - The keyless entry is stressful if your phone dies or your data is slow. You will be stuck outside. The wifi doesn’t usually reach outside - Two rolls of toilet paper for one week. Pros - You’re still in Amsterdam. Albeit far from most things. It isn’t that bad if you have a bike but walking that creepy street alone at night is super scary. - Big bed in main room - Even though you hear the trains it wasn’t very loud while we were there
Stayed 13 nights in Jul 2022

6/10 Okay

Yehuda

Stayed 2 nights in Aug 2022

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice appartement a bit away from the city center but easily accessible by bus 22 that takes you quickly to the central station. It can be a bit of a party place though. Our upstairs neighbors were a bunch of very rowdy teenagers. The walls are thick, fortunately, but we could still hear them quite well until they left to party elsewhere. The place gives you a nice appreciation of how people get around by boat and bicycles. We really enjoyed the juge windows!
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and beds comfy. A little further
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Mr Liam M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
Myself and 4 friends stayed here for 3 nights. We arrived at the apartment late as we had delayed flights but upon arrival we were very pleased! The apartment was spotlessly clean, the beds very comfy and the view is wonderful! The trams run every 5-10 minutes from just outside the apartment so is an ideal location. As we arrived late, the check in desk was closed. But the staff ensured we were still able to obtain the keys and all other information we needed easily. Also, the main office provides luggage storage for free after check out which is a huge bonus!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Modern building with very nice finishes. Location is a bit far east and it is located on not very pretty street. With a bike you can easily reach parts of the city. The nearby neighborhoods provide a more authentic Amsterdam experience and without all the touristy feel of central city.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Nero, Niseko

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
residentially area walkable to AH supermarket. very well and smartly furnished. nice mattress and linen. well equipped kitchen. perfect for family/group. THANK YOU! :)
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A bit too east but comfy & close to Metro
Nice, clean flat. Beds super comfy! A bit farther east from central part of city but close to Metro transit options. Unfortunately some neighbors wanted to chat loudly outside until much later (2am) than requester hours of 10pm keeping my husband awake. Also, can’t make master bed fully dark due to upper, uncovered window and outdoor nighttime lighting.
Stayed 2 nights in Feb 2019

10/10 Excellent

Maria Charito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Ro

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and though its a 20-25mins walk from the station its a beautiful walk and has many pathways (take the route via the esso petrol station). Advance email offering check in from the airport (with instructions to find them) and the apartment had tall celing, full equipped kitchen, separate toilet to bath & shower (brillant!), the most comfiest bed I’ve had in Amsterdam, beautiful and equally spacious common space with sofa, cable tv & dining table for 4. Perfect space for 2-4 people and the view was spectacular...waking up in the morning watching the boats go by. And the housekeeping woman was lovely and credit to her. I will return, favourite accommodation yet!
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice modern property. Nice furniture. Well maintained. Felt really cute and special.
Stayed 3 nights in Jan 2019

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect location, at a great price! Just as modern and clean as it looks in the picture, wonderful stay.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the river, caught the sound of the trains coming by. Easy to transport to the centre and groceries nearby. Very ideal.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing trip
The place was large, modern and comfortable. Great for a relaxing trip.
Stayed 3 nights in Dec 2018

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and stylish
Modern, stylish and clean apartment 40 minute walk from centre of Amsterdam, and 10 min walk to tram stop with very frequent service. There is a good selection of restaurants, shops and bars nearby and the apartment overlooks a canal.
Stayed 4 nights in Dec 2018

6/10 Okay

Jan, Cardiff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really liked the apartment and location for a weekend stay. However, we had no hot water for the last two days which meant cold showers in November! We contacted the central property helpdesk on the Sunday of our stay. We were told it couldn't be fixed until the following day, Monday, as the problem was affecting the whole block of apartments. Did not feel this was an acceptable response as we were a group of four adults staying on a family trip. If this was a hotel, I'm sure there would have been an engineer on hand to resolve or alternative rooms provided.
Stayed 3 nights in Nov 2018

10/10 Excellent

Eric, Austin, Texas

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized apartment, right on a canal. There was a door that opened to a deck on the canal, with nice people watching as the boats passed by full of sunburned Dutch people. Air conditioning barely worked. It was +30 degrees when we stayed there and the A/C did not keep the room cool during the day. Very limited room for personal belongings in the bedrooms. You could not open your suitcase except on the bed and the tiny wardrobe was hard to access. Nice, clean, new apartments within walking distance of the maritime museum and local attractions.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Paul, Liverpool UK

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent apartment, great links back to the city centre.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was within walking distance to the attractions. Quiet neighborhood.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place i love it but no have cleaner every days and no change towels
Stayed 3 nights in Oct 2018

10/10 Excellent

Sean

Would Recommend!
The place was really nice! Looks exactly how it does in pictures. My only complaint was the check in process. The check in location is at a different location than the apartment. Other than that, everything else was a really good experience.
Stayed 3 nights in Aug 2018

8/10 Good

A

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice place away from everything you want to visit
The hotel is quite far from the main attractions, however one can use trams to go back to the city center. The check in was awful (you have to take a tram to go from the train station to their office, and the staff was condescending and not helpful at all). One would have hoped to receive information about the apporpriate tram to reach the apartment, however none of that was provided and we were at the mercy of an app that didn't give us the right tram route... The apartment itself was really tight for four people, but was clean and nicely appointed.
Stayed 4 nights in Jul 2018

10/10 Excellent

A, Sunderland England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance from town and comfortable.
The apartment was beautiful, well looked after and comfortable. There is a washing machine and cooker aswell as a great shower room that is accessible (like a wet room) with a bath too. The staff are all very helpful and friendly, they have a WhatsApp you can contact them on with any issues during office hours. The apartment isn't too far from the city centre, very close to tram and bus stops and there is a few supermarkets close by. I absolutely loved my stay there, I'm planning on booking there next year too.
Stayed 6 nights in Jul 2018

10/10 Excellent

Chi Pui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Amazing stay, the actual room is close to what it shown in the photos.
Stayed 6 nights in Jun 2018

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely modern apartment
Such a lovely apartment, super modern and such comfy furniture. Very clean and tidy. Check in staff was very friendly and accomodating. Close to the city centre and easy to get public transport to and from the apartment. Would come back again.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Check in process is a burden.
This is a brand new apartment in a nice area of town. My only complaint is the check in procedure. After landing in Amsterdam I found the short stay service desk and was able to complete paperwork (taxes,etc). However, you have to go to the office located some distance from the apartment to pick up the key. Since I was traveling with my family and elderly mother we had to take a taxi which cost 50+euro. We were able to store our luggage there but couldn't access the apartment until after 2pm. We then had to take another taxi to the apartment at an expense of 25 euros. The apartment is small but well equipped. We only stayed one night so perhaps if you are staying a couple of days the check-in process may be worth it.

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, room comfort
Barrio tranquilo a minutos del centro en tranvía
Stayed 5 nights in Oct 2023

8/10 Good

Saija

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023
Response from Francys - YAYS on 14 Jun 2023
Hi Vasilly,Thank you for your review! I am happy you had a good stay with us and we hope to welcome you back in the near future!All the best,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Parfait
Très bonne hôtel appartement Super bien placée et propre moderne je reviendrai pour sure. Merci beaucoup
Stayed 3 nights in Feb 2023
Response from Francys - YAYS on 17 Feb 2023
Hi Traveler, Thank you so much for writing us this review! Our team is happy to see that we lived up to your expectations and beyond. Thank you for staying at YAYS, and we do hope that we can welcome you back in the near future.All the best,

10/10 Excellent

Arazhelis

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from Francys - YAYS Guest Service on 25 Jan 2023
Hi Arazhelis,Thank you for your high rating! Hopefully you had a good stay with us and will come back in the near future!All the best,

8/10 Good

Sonja

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Leider hatten wir am ersten Tag kein warmes Wasser. Sonst war alles super!
Stayed 5 nights in Jun 2022

8/10 Good

Junhyeok

Liked: Cleanliness, room comfort
아주 좋습니다 다만 호텔주변이 어두워 밤에 혼자 다니기엔 무서울 수 있습니다. 특히 운하 굴다리...ㅋㅋ 친구가 그래도 안전한 지역이라 하네요! 시설 깨끗 친절 등등 아주 좋습니다.
Stayed 5 nights in Nov 2021

10/10 Excellent

Stéphane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parfait et la clé électronique est très pratique!
Stayed 4 nights in Nov 2021

8/10 Good

Geert Jan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Het is een klein, maar compleet en efficiënt ingedeeld appartement. De inrichting is vrij nieuw en alles was schoon bij aankomst. De oven van de combimagnetron functioneerde niet goed, het raam in de woonkamer wilde niet goed open. Verder was de bediening van de vloerverwarming en airconditioning niet helemaal duidelijk. De luchtbehandeling was continu te horen in de slaapkamer, maar verstoorde de slaap niet. Het uitzicht op het spoor biedt veel afleiding.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020