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Mercure Amsterdam City

4.5 star property
Eco-certified retreat near Amstelpark offers relaxation in the sauna, steam room, and vegetable garden just minutes from Amsterdam's center

Choose dates to view prices

Mercure Amsterdam City offers a peaceful escape with wellness facilities and green spaces. Enjoy light dishes at Bar/Lounge FLOOR with scenic views. The hotel provides free in-room WiFi, bike rentals, and library access. Multilingual staff consistently earn praise from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is RM450
RM601 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Mercure Amsterdam City

  • Luxury hotel near RAI Exhibition and Congress Centre
  • Located close to Amstelpark and Ziggo Dome, Mercure Amsterdam City provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • An electric car charging station, luggage storage and a vegetable garden
    • Tour/ticket information, concierge services and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 368 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is RM496
RM662 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Early check-in subject to availability

Early check-in fee: EUR 30.00

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 11 and younger eat free breakfast

Rollaway/extra beds are available for EUR 30.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26.00 per person
  • Self-parking fee: EUR 34 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Mercure Amsterdam City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Amsterdam City?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure Amsterdam City on 7 Jun 2026 start from RM450, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Amsterdam City?

Self-parking is available for EUR 34 per day.

What time is check-in at Mercure Amsterdam City?

Check-in start time: 3:00 PM; check-in end time: noon. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Amsterdam City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mercure Amsterdam City located?

Located in Amsterdam East, this luxury hotel is 1.2 mi (2 km) from RAI Exhibition and Congress Centre, and within 3 mi (5 km) of Amstelpark and Ziggo Dome. Heineken Experience and Johan Cruyff Arena are also within 3 mi (5 km). Overamstel Station is 10 minutes by foot and Spaklerweg Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped us recover luggage that was lost by the airline. They were awesome in contacting them
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and the room was beautiful.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities
Check in was slow but staff were nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SJCTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay :)

Great stay, nice and very helpful staff and clean rooms with good beds.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Vasudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean hotel for a week end trip with the family x
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, amenities
Great hotel. Its not downtown but i rented a bicycle from them and rode all over.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff were great
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ian Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. On the water and very welcoming. Perfect staff, spacious comfortable room. Modern and well appointed bath. Fitness facilities. Dining was above par for business hotel. Fresh and felt like home away from home.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely and clean hotel
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Easy to get in to town by metro. Good value for money.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close to the airport and just off the freeway with parking. Quick 10 minute metro ride into Amsterdam central.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, room was very comfortable and modern.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely lobby to relax in and helpful staff
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and location providing you’re happy being 15-20 mins drive to the city centre.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpful
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and standard of room, pre-book breakfast otherwise it can get expensive.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

DEBORAH

Liked: Cleanliness
Disliked: Staff & service
Room was clean enough, staff charged what they wanted in the bar. Receptionist was Sarcastically cheeky
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than US based hotel chains

Clean, great location, helpful staff, comfortable beds, what else do you want?
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely, room was a good size and I loved the nespresso machine and pukka tea. Unfortunately I found the pillows were not very good. The gym is small but well appointed. Location is ok- 20mins from centre - 10mins walk to the metro from the hotel. Breakfast was great. Staff were very friendly and helpful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near public transportation
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Brandy

Disliked: Cleanliness, room comfort
It was a good location from public transport. But my body got eaten up in my room and I reported it (included photos) and there was no response/solution. I really liked the hotel but I wouldn’t recommend staying at a place where you wake up with bites and welts on your body.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good size and clean room, buffet breakfast had very good selection of foods. Located slightly outside of city centre but still quite convenient.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice place to stay. It is an easy walk to catch the train to the Central Station. I would stay here again in a heartbeat.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at the Mercury Amsterdam City Hotel. The hotel was convenient and the staff was very lovely and helpful to my family. The room was perfect for my family and very quiet.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location, very clean. staff were lovely and helpful
Stayed 3 nights in Nov 2023