Dear Obed,Thank you for sharing your feedback with us. We're delighted to hear that you found the location perfect and the beds comfortable during your stay.Your kind words about our staff's kindness and helpfulness truly brightened our day. We're committed to providing exceptional service, and it's heartwarming to know that we succeeded in making your stay enjoyable.However, we're sorry for any inconvenience caused by the malfunctioning minibar. We understand how frustrating this can be. Please let us know the next time so that we can resolve the problem right away.We also apologize for any discomfort you experienced due to the room temperature. Rest assured, we're taking steps to adjust it and provide a more comfortable environment for you and our other guests.Please note that the management of the elevator and stairs is overseen by the municipality, and unfortunately, we do not have control over it.Your feedback is invaluable to us, and we truly appreciate your understanding and patience. We look forward to the opportunity to welcome you back for an even better experience in the future.Warm regards,

Dear Robert, We are grateful for your review. The exterior of the hotel is indeed very impressive. The interior of the hotel also reflects the rich history of the Zaan area. We are sure that the Zaan icons in your room did not go unnoticed. We are looking forward to welcome you back again soon.With kind regards,

Dear Jennifer,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a great place to stay and that you appreciated the cleanliness and the friendly staff.We apologize for any inconvenience caused by the unusual smell you encountered during your visit. We'll certainly look into this matter further to ensure that all areas of our hotel are pleasant for our guests. Your feedback is invaluable to us as we continuously strive to improve our guest experience.Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience in the future.Kind regards,

Dear Shante, Thank you so much for this 5-star review. It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. It was a real pleasure to welcome you and we look forward to seeing you again.With kind regards,

Dear Ivana, Thank you for your review. We are very pleased that your stay has met all your expectations. The location is indeed very nice if you want to explore the Zaan region from a quiet area. You can be at the Zaanse Schans in 15 minutes or in 20 minutes in the centre of Amsterdam. We're looking forward to welcome you back soon!With kind regards,

Dear Fuk Chow,Thank you for your review. We’re sorry to hear that the cleanliness of the room did not meet our high standards. We truly regret that this led to discomfort during the stay. Your comments were shared with the housekeeping manager directly, so we can prevent this from happening in the future. Please let us know if something does not meet our quality standards during your stay. That way we can act immediately and ensure you a comfortable stay.We hope to get a chance to welcome you back again in the future for a better experience.With kind regards,

Dear Amanda,Thank you for your positive review. We hope to be your hotel of choice for your next visit to our city.With kind regards,

Dear Jeff,Thank you for your positive review. We hope to be your hotel of choice for your next visit to our city.With kind regards,

Dear Jeff,Thank you very much for your positive review. We're pleased to read that you've enjoyed the wellness facilities. It's the perfect way to find rest and relaxation and we are glad you've experienced it this way. We are looking forward to your return.With kind regards,

Dear Rudy,Thank you for taking the time to share your feedback with us, and we apologize for the disappointing experience you had during your stay.We're truly sorry to hear that the room you received did not meet your expectations. It's concerning to learn about the issues with the cleanliness and malfunctioning facilities. We assure you that this does not reflect the standard of service and comfort we strive to provide to our guests. Your comments regarding these matters will be addressed with our team to prevent similar issues from occurring in the future.We appreciate your feedback as it helps us identify areas for improvement, and we sincerely regret that we fell short of meeting your expectations. Should you reconsider staying with us in the future, we would welcome the opportunity to restore your faith in our hotel.Kind regards,

Dear Sophie, Thank you for your review. The location is indeed very nice if you want to explore the Zaan region from a quiet area. You can be at the Zaanse Schans in 15 minutes or in 20 minutes in the centre of Amsterdam. We're looking forward to welcome you back soon!With kind regards,

Dear Terry,Thank you for your time and effort to write this review and your recent stay in Inntel Hotels Amsterdam Zaandam. I truly regret to read your stay in our hotel did not entirely live up to your expectations.We always strive to provide an excellent service for our guests and regret to read we didn't succeed this time. Your feedback has been shared with the management team and is important to improve our service.We would like to regain your trust during your next visit if you're willing to give us that chance.With kind regards,

Dear Ireneo,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. It's disappointing to hear that the rooms did not meet your expectations and that you encountered issues with leaking showers in all three rooms. Rest assured, we will address this matter with our housekeeping team to ensure that such issues are promptly resolved.We always strive to provide an excellent service for our guests and regret to read we didn't succeed this time. Your feedback has been shared with the management team and is important to improve our service.We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay.Kind regards,

Dear Barbara,Thank you for your positive review. We hope to be your hotel of choice for your next visit to our city.With kind regards,

Dear Ben,Thank you for your positive review. We are delighted that you have had a pleasant stay with us. Our location is ideal for exploring the city, and we are pleased to read this along with the room contributed to an enjoyable stay.We are looking forward to welcome you back to our hotel again in the future.With kind regards,

Dear Simone,Thank you for your positive review.We are so glad to hear that you enjoyed our hotel and your stay in Inntel Hotels Amsterdam Zaandam. Our hotel aims to provide a truly unique experience for every guest, and we are thrilled that we were able to exceed your expectations. We are looking forward to welcome you back again soon.With kind regards,

Dear Keith,Thank you for your positive review. We're pleased you had a wonderful stay with us and we hope to be your hotel of choice for your next visit to our city.With kind regards,

Dear Ellis, Thank you so much for this 5-star review. It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. It was a real pleasure to welcome you and we look forward to seeing you again.With kind regards,

Dear Rebecca,Thank you very much for your positive review.Our location is ideal for exploring the city, and we are delighted that it has contributed to a pleasant stay.We look forward to welcoming you again in the future to our hotel.Best regards,

Dear Sarah,Thank you for your review. We are grateful for your compliments about the location and towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. We look forward to welcome you again at Inntel Hotels Amsterdam Zaandam. With best regards,

Dear David,Thank you so much for this 5-star review.It's so good to hear that the entire stay exceeded all of your expectations. That is one of our favourite things to read. We also appreciate your past stay at Inntel Hotels Landmark. However, it's regrettable to hear that you no longer recommend the hotel. We apologize if there were any aspects that did not meet your expectations.We sincerely hope you'll consider giving us a second chance in the future. We'd love the opportunity to demonstrate the qualities that make our hotel special.With kind regards,