Hotel Spa di Alfredo V. Bonfil

"The shining stars of this resort was the room and the staff. Location is not the best, BUT i stayed on resort most of the time so very much got to experience what was available on-site. Plenty to do, but not so much that it felt overwhelming or too busy. It was amazingly relaxing!!! Highly recommend staying on the 26th floor as my room was jaw-dropping. Water was beautiful, beaches were nice. Pools were clean. Buffet was awesome ( I did not bother with the other restaurants because of the wait)....

"Everything was great"

"Very nice resort for couples only. I made the mistake of bringing my young adults. It's a very boring resort, almost like a morgue at times. Entertainment is okay. You are in the middle of nowhere. No place to explore. The food (restaurants) are no good, disgusting. The buffet is small and serves the same crap everyday. The best restaurant is the Grill. Bring your Pepto you will be moving your bowels alot at this resort for some reason. My daughter got Ecole food poisoning at the Los Olas...

"Excellent customer service , good, and experiences "

"Everything was great when we arrived and checked in. Once we where done we headed to the check in point to meet with our guide he gave us a rundown on everything and said we'd get coupons for any activities we'd want to do but we had to go do a "special breakfast". We agreed, until the next day when we arrived to the meet up point we went to breakfast at one of the restaurants with a person working at the hotel he had breakfast with us which we had agreed to but weren't aware of what it would...

"The view was looking over the beach. It was nice to see staff members who recognised from previous trips. The maids did a great job of keeping the room clean and organised."

"Piano Bar Abu and David amazing. There is a guy on the front desk when I checked in that was rude. But all the Girls were very nice. The beach was amazing. this is the 6th time here."

"Definitely upgrade to an oceanfront room with patio….service was overall good. Look for Patricia at the beach and poolside service. She was always attentive and provided superior service. Food at all the restaurants were well prepared, portions were plenty, drinks were great as well. Overall memorable experience."