Dear guest,Thank you for taking the time to share your rating on Hotels.com.I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”.Thank you once again and we look forward to welcoming you back to Nour Arjaan by Rotana.Sincerely yours,Maan Cheikh HusseinHotel Manager

Dear guest,I would like to take this opportunity to express my sincere appreciation for having chosen to stay at our hotel and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. I will certainly share your compliments with all my colleagues which will motivate them to go a long way in continually providing the utmost in guest service. Thank you once again for considering recommending Nour Arjaan by Rotana to your friends and families, and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear guest, I would like to take this opportunity to express my sincere appreciation for having chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. I will certainly share your feedback with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again for considering recommending Nour Arjaan by Rotana to your friends and families, and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear guest,I would like to take this opportunity to express my sincere thanks for having chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on Hotels.com. I regret to learn about the inconvenience you have experienced during your stay with us, I sincerely apologize for the same. I assure you we have noted your comment and we are working on corrective measures. In the meantime, we are looking forward to welcoming you back soon and I assure you of our best attention and care. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time” and have met your expectations in all aspects of our services. I will certainly share your compliments with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again for considering recommending Nour Arjaan by Rotana to your friends and families, and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear guest, Thank you for choosing Nour Arjaan by Rotana for your recent visit and for taking the time to share your rating on Expedia.I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. Thank you once again and we look forward to welcoming you back to Nour Arjaan.Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest,I would like to take this opportunity to thank you for choosing Nour Arjaan, for your recent stay, and for taking the time to share your feedback on Expedia. I regret to learn about the inconvenience you have experienced during your stay, I sincerely apologize for the same, I have thoroughly discussed it with the concerned team, and I assure you corrective action is taken. Once again, I hope the above will not deter you from visiting Nour Arjaan again, we look forward to welcoming you back in near future assuring you of our best attention and services. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, Thank you for choosing Nour Arjaan by Rotana for your recent visit and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time” and have met your expectations in all aspects of our services. Thank you once again and we look forward to welcoming you back to Nour Arjaan. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to take this opportunity on behalf of our team to express our sincere thanks for choosing Nour Arjaan Fujairah for your stay to turn your moments into memories and for taking the time to share your feedback on expedia.com I am glad to learn that you had an enjoyable stay with us, and we were able to fulfill our Rotana promise “Treasured Time” and have exceeded your expectations in all the aspects of our services. I have taken a note of your comment and we totally respect you feedback and will share to our management to take immediate action on the same We are looking forward to welcoming you back, assuring you of our best attention and services all the time. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, Thank you for choosing Nour Arjaan Fujairah for your stay to turn your moments into memories and for taking the time to share your feedback on expedia.com I am glad to learn that you had an enjoyable stay with us, and we were able to fulfill our Rotana promise “Treasured Time” and have exceeded your expectations in all the aspects of our services. I have taken a note of your comment and we totally respect you feedback and will share to our management to take immediate action on the same We are looking forward to welcoming you back, assuring you of our best attention and services all the time. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to take this opportunity on behalf of our team to express our sincere thanks for choosing Nour Arjaan Fujairah for your stay to turn your moments into memories and for taking the time to share your feedback on our guest satisfaction survey. I’m happy to learn that we were able to meet your expectations in most of the aspects of our services. I’m delighted to learn that we were able to exceed your expectations in all the aspects of our services during your stay with us. Once again, I would like to thank you for recommending Nour Arjaan and for considering keeping choosing our hotel for your future visits, and I look forward to welcoming you back very soon! Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to take this opportunity on behalf of our team to express our sincere thanks for choosing Nour Arjaan Fujairah for your stay to turn your moments into memories and for taking the time to share your feedback on Expedia. I am happy to learn that you had an enjoyable stay with us, and we were able to fulfill our Rotana promise “Treasured Time” and have exceeded your expectations in all the aspects of our services. We are looking forward to welcoming you back, assuring you of our best attention and services all the time. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to take this opportunity on behalf of our team to express our sincere thanks for choosing Nour Arjaan Fujairah for your stay to turn your moments into memories and for taking the time to share your feedback on Expedia. I am delighted to learn that we were able to exceed your expectations by best service and other facilities. I truly appreciate your compliments with regards to our spacious room and hospitable colleagues, we were able to meet your expectations thorough out your stay. we are looking forward to welcoming you back, assuring you of our best attention and services at all the time. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, My sincere appreciation for choosing Nour Arjaan By Rotana for your recent stay and for taking the time to share your feedback on Expedia. I am delighted to learn that we were able to exceed your expectations by all our services and other hotel facilities . I truly appreciate your compliments with regards to our comfortable and clean room were able to meet your expectations thorough out your stay. we are looking forward to welcoming you back, assuring you of our best attention and services at all the time. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post a wonderful review of our hotel on Expedia. My team and I are very happy to learn that you had a nice stay at our beautiful hotel, and we’re happy to know that our hotel convenient location, facilities and services have met with you expectations. Your encouraging remarks to all our colleagues has been passed on to them, and they are very thankful for your nice gesture. Thank you once again for your kind feedback and, we are already looking forward to delivering further wonderful hospitality experiences on your next return to Fujairah. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, Thank you for taking the time to leave a 4* rating of our hotel on Hotels.Com. It is a pleasure to learn that in overall you had a wonderful stay with us. I have gladly shared your comments with my team, and they are very happy to know that their efforts are highly appreciated by our guest. We look forward to have the pleasure of welcoming you back very soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, First of all, I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to share your wonderful feedback on Orbitz. I’m delighted to learn that we’ve fulfilled our Rotana promise “Treasured Time” and that we were able to contribute in making your stay with us a wonderful one with our hotel’s convenient location, well-equipped guest rooms and excellent services rendered by all our hospitable team. Your kind commendation has been passed on to all my colleagues, and they are very thankful for your nice gesture. I look forward to having the pleasure of welcoming you back in the not-too-distant future. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time in rating our hotel as 4* on Hotels.Com. It is a pleasure to learn that in overall you had a wonderful stay with us. I have gladly shared your comments with my team, and they are very happy to know that their efforts are highly appreciated by our guest. We look forward to have the pleasure of welcoming you back very soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to leave a 5* rating of our hotel on Expedia. I’m happy to learn that you had a good stay with us, and that we were able to exceed your expectations in all the aspects of our services. I will certainly share your compliments with all my colleagues which will motivate them to definitely go a long way in continually providing the utmost in guest service. I look forward to welcoming you back very soon! Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, Thank you for your choosing to stay with Nour Arjaan by Rotana and for taking the time in rating our hotel as 4* on Hotels.Com. I’m happy to learn that we were able to exceed your expectations in most of the aspects of our services during your stay with us. Your kind gesture has been gladly shared with my team and they are very grateful. I look forward to have the pleasure of welcoming you back again to Nour Arjaan by Rotana. Sincerely yours, Maan Cheikh Hussein Hotel Manager

Dear Guest, I would like to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post your rating of our hotel on Expedia. It is indeed a pleasure to learn that we were able to exceed your expectations in all the aspects of our facilities and services. I will certainly share your compliments with all my team, who will be very grateful to know that their efforts are highly appreciated by our guest. I look forward to have the pleasure of welcoming you back in the not-too-distant future. Sincerely yours, Prajwal Rai Asst. Food & Beverage Manager

Dear Guest, Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to post a 4* rating of our hotel on Expedia. I’m happy to learn that your recent stay at our beautiful hotel was wonderful. Your kind remarks has been passed on to all my colleagues, and they are very thankful for your nice gesture. We are already looking forward to have the pleasure of welcoming you back very soon for another pleasant experience. Sincerely yours, Prajwal Rai Asst. Food & Beverage Manager

Dear Guest, First of all, I would like to thank you for having chosen to stay at Nour Arjaan by Rotana and for taking the time to post your review on Hotels.Com. I regret to learn that we did not meet your expectation pertaining to the size of our swimming pool and I apologize for any inconvenience caused. I hope this will not deter you from staying with us again. It was a pleasure having you as a guest and once again, thank you for your review and I look forward to welcoming you again should your next trip bring you back to Fujairah. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, I would like to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post your wonderful review and 5* rating of our hotel on Expedia. The pleasure was indeed ours to be at your service, and I’m very delighted to learn that we were able to contribute in making your stay with us a great one with our bodylines facilities, varieties of food served at the Murjan restaurant, hotel’s convenient location with a breathtaking view overlooking the Fujairah city, and the friendly services rendered by all our colleagues. Your kind feedback has been gladly shared with all the team, and they are very happy to know that their efforts are highly appreciated by our guest. Thank you once again for sharing your kind feedback, and we hope that there will be another visit to Nour Arjaan, as we look forward to welcoming you back again in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for your recent visit to Nour Arjaan by Rotana, and we appreciate you taking out the time and rating our hotel as 4* on Expedia. We are pleased to learn that your overall experience at Nour Arjaan by Rotana was wonderful. It is always encouraging to receive a positive comment from a valued guest such as yourself. I will share your compliments with all my colleagues which will certainly motivate them to definitely go a long way in continuously providing the utmost in guest service. I look forward to welcoming you back in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, I would like to thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to leave a 4* rating of our hotel on Hotels.Com. I’m happy to learn that you have enjoyed your stay with us. I have gladly shared your comments with my team, and they are very happy to know that their efforts are highly appreciated by our guests. We look forward to welcoming you back to Nour Arjaan in the not-too-distant future. Sincerely yours,

Dear Mr. Ahmad, We thank you for sharing with us your feedback and we are happy that you have enjoyed your stay with us. With regards to the water temperature in the pool, we have communicated to our colleagues to ensure they fix the temperature to be warm. Thank you once again and we look forward to welcome you in near future.

Dear Guest, I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to leave your wonderful review on Hotels.Com. I’m very happy to learn that we were able to contribute to making your trip to Fujairah an excellent one with our hotel convenient location. Indeed, we are located in the heart of the Fujairah city, accessible to all the attractions, much to our valued guests' convenience. Your kind remarks has been passed on to all my colleagues, and they are very thankful for your nice gesture. Thank you once again for your kind review and I look forward to welcoming you back very soon. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, I would like to thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to leave a 4* rating of our hotel on Hotels.Com. I’m happy to learn that you have enjoyed your stay with us. I have gladly shared your comments with my team, and they are very happy to know that their efforts are highly appreciated by our guests. We look forward to welcoming you back to Nour Arjaan in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to share your feedback on Hotels.Com. I’m very delighted to learn that your weekend getaway at our beautiful hotel with your friend was lovely, and that you found the spa, our clean & comfy guest rooms and great hospitality rendered by all our colleagues worth recommending. Your kind remarks has been passed on to all my colleagues, and they are very thankful for your nice gesture. Once again thank you very much for recommending Nour Arjaan to other travelers, and we are already looking forward to welcoming your back very soon. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to leave your review on Hotels.Com. I’m happy to learn that your stay at our beautiful hotel was very good and that we were able to meet your expectations in all the aspects of our service. It is always encouraging to receive a positive comment from a valued guest such as yourself. I will share your compliments with all my colleagues which will certainly motivate them to definitely go a long way in continuously providing the utmost in guest service. Once again, thank you for your kind remarks, and I look forward to having the pleasure of welcoming you back to Nour Arjaan, in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to share your comments on Hotels.Com. I’m happy to learn that your one night stay at our beautiful hotel was good and that you loved our guest room’s comfortable bed and found the bar worth recommending. Your personal commendation to all my colleagues has been passed on to them, and they are very happy to know that their efforts are highly appreciated by our guest. Once again, thank you for your kind remarks, and we are already looking forward to welcoming you back in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback on Expedia following your recent stay at Nour Arjaan by Rotana. I’m delighted to learn that your stay at our beautiful hotel was very good, and the service rendered by our colleagues have met with your expectations, thus making your stay a pleasant one. On the other note, I regret to learn about the inconvenience you faced with regards to the windows cleaning, and I sincerely apologize for that. However, please note that the window glass cleaning is scheduled to start on 2nd week of October. I hope the above will not deter you from staying with us for your next visit to Fujairah. In the meantime, I look forward to having the pleasure of welcoming you back in the not-too-distant future, assuring you of our best attention and services at all the times. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for choosing to stay at Nour Arjaan by Rotana, and for taking the time to leave your rating of our property on Hotels.Com. I regret to learn that we were not able to meet your expectations during your stay with us, and that you have rated our hotel services as poor. Therefore, I sincerely apologize for any inconvenience caused. In the meantime, I would highly appreciate receiving your feedback, in order to learn more details about your stay and see where the shortfall was, so that the necessary corrective action could be taken accordingly. Once again thank you for your feedback, and hope that the above will not deter you from visiting Nour Arjaan again. I look forward to have the pleasure of welcoming you back soon. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback on Expedia following your recent stay at Nour Arjaan by Rotana. I was very delighted to read through your wonderful comments and happy to learn that we were able to contribute to making your stay a perfect one with our facilities and services. Indeed, we are located in the heart of the Fujairah city, accessible to all the attractions, much to our valued guests' convenience. With regards to your feedback concerning adding soft beverages in the buffet, I have personally taken note of it, and I will definitely discuss it with our F&B management team as we continuously strive to improve the overall quality of the food & beverage suited to the needs of our guests. Thank you once again for your kind remarks, and we are already looking forward to delivering further wonderful hospitality experiences on your next return to Fujairah. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Nour Arjaan by Rotana on Hotels.Com. The pleasure is all ours to have you twice at our hotel, and I’m delighted to learn that you found Nour Arjaan as an excellent choice of a hotel for a comfortable business stay in Fujairah. I’m also happy to learn that your stay with us was great, and you liked the overall cleanliness, comfort and spaciousness of our guest rooms. Your kind comments has been passed on to my team, and they are very thankful for your nice gesture. I have personally taken a note of your comments concerning the refurbishing of our decors, which we will definitely try to take into careful consideration as we enhance our facilities and services suited to the needs of our valued guests such as yourself. Once again, thank you for your kind review, and we look forward to have the pleasure of welcoming you back in the very near future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for taking the time to post a wonderful review of our hotel on Expedia with regards to your recent experience at Nour Arjaan by Rotana. I’m delighted to learn that you found our beautiful hotel as an excellent choice for celebrating most of your occasions, and as well I’m glad to learn that we fulfilled our Rotana promise “Treasured Time” . Your kind comments has been passed on to my team, and they are very thankful for your nice gesture. Once again, thank you for your inspiring comments and for considering to choose Nour Arjaan by Rotana as your home away from home and I look forward to having the pleasure of welcoming you back to Nour Arjaan, in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, I would like to take this opportunity to thank you for your recent visit to Nour Arjaan by Rotana, and for sparing your time to write your review of our hotel on Expedia. The pleasure was indeed ours to be at your service, and thank you for appreciating our spacious guest rooms, breakfast served at the Murjan restaurant, and the exceptional service rendered by our colleagues. Rest assured that your nice compliments will not come to pass without sharing them with my hospitable team who in return would be very happy to receive your positive feedback. Thank you once again for your kind feedback and I look forward to welcoming you back very soon! Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for taking the time to share your wonderful feedback on Hotels.Com following your recent stay at Nour Arjaan by Rotana. I was very delighted to read through your wonderful comments and happy to learn that we were able to contribute to making your weekend stay a perfect one. Indeed, we are located in the heart of the Fujairah city, accessible to all the attractions, much to our valued guests' convenience. Thank you once again for your kind remarks, and we are already looking forward to delivering further wonderful hospitality experiences on your next return to Fujairah. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, I would like to thank you for taking the time to post your wonderful impression of our hotel on Hotels.Com following your recent stay at Nour Arjaan by Rotana. My team and I are very happy to learn that our hotel facilities and the level of innovative services has met up to your expectations. Your satisfaction is a great source of motivation for our team, and I had great pleasure in sharing your kind commendations with all my colleagues, and they are very grateful for your nice gesture. Once again, thank you for your kind review, and I look forward to having the pleasure of welcoming you back, in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for having chosen to stay with us, and for taking the time to post a review of our hotel on Hotels.Com. The pleasure was indeed ours to be at your service, and I am very delighted to learn that many aspects of our hotel enhanced your stay with us to be comfortable, including our well-equipped spacious guest rooms with a nice view overlooking the beautiful Fujairah city and most of all the friendly attitude of our colleagues which shows the Rotana’s commitment to its brand promise i.e “Treasured Time”. Your personal commendation to all my colleagues has been passed on to them, and they are very thankful for your nice gesture. On the other note, I regret to learn about the inconvenience you have experienced with regards to the housekeeping cleanliness, and I sincerely apologize for that. I would like to assure you that I will thoroughly discuss it with the housekeeping management team to look into this matter, and take the necessary corrective action to avoid recurrence of such a shortfall in the future. Thank you once again for your kind review and I look forward to welcoming you soon! Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, I would like to take this opportunity to thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to share your wonderful review on Hotels.Com. I’m pleased to learn that we were able to exceed your expectations in all the aspects of our services, and thank you for highlighting the hospitality rendered by all our friendly colleagues. Your personal commendation has been gladly shared with my team, and they are very grateful for your nice gesture. Once again thank you for your kind feedback, and we are already looking forward to welcoming you back to Nour Arjaan in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, Thank you for having chosen to stay with us at Nour Arjaan by Rotana and for posting your feedback on Hotels.Com. I’m very pleased to learn that the hospitality rendered by our friendly colleagues has exceeded your expectations. I sincerely thank you for expressing your commendation for our team members, your kind remarks have been gladly shared with them, and they are very grateful for your nice gesture. On the other note, I regret to learn about the discomfort you have experienced with regards to smoking in the lobby café, and I sincerely apologize for any inconvenience caused. Rest be assured that, I have taken a note of your feedback, which we will definitely try to take into careful consideration as we enhance our facilities and services suited to the needs of our valued guests such as yourself. I hope the above will not deter you from staying with us on your next visit to Fujairah. In the meantime, I look forward to having the pleasure of welcoming you back in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, We appreciate you taking out the time and sharing your feedback with regards to your recent experience at Nour Arjaan by Rotana on Hotels.Com. I am very delighted to learn you found our guest rooms to be very spacious. It is always encouraging to receive a positive comment from a valued guest such as yourself. I will share your compliments with all my colleagues which will certainly motivate them to definitely go a long way in continuously providing the utmost in guest service. Once again, thank you for your kind review and we are already looking forward to welcoming you back to Nour Arjaan in the not-too-distant future. Sincerely yours, Ghyath Fawaz Hotel Manager

Write your comment.Dear Guest, Thank you for taking the time to leave a 5* rating of our hotel following your recent stay at Nour Arjaan by Rotana on Hotels.Com. It is indeed a pleasure to know that you have enjoyed your stay with us, and we were able to exceed your expectations in all the aspects of our services. Your nice compliments will not come to pass without sharing them to my team who would be very happy to receive your positive feedback. Thank you once again for staying with us and we look forward to your next visit which we hope will be in the near future. Sincerely yours, Ghyath Fawaz Hotel Manager

Dear Guest, I would like to take this opportunity to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post a wonderful review of our hotel on Hotels.Com. It is a pleasure to learn that many aspects of our beautiful hotel including our spacious, comfortable and well-equipped guest rooms, enhanced your stay at Fujairah. On the other note, I regret to learn that we were not able to meet your expectations with regards to the hotel bar, therefore, I sincerely apologize for any inconvenience caused. Rest be assured that, this has been duly noted and will be given with utmost consideration. Once again, thank you for your constructive feedback and we look forward to have the pleasure of welcoming you back soon. Sincerely yours, Ghyath Fawaz Hotel Manager