Three Star Hotels in Bruny Island

"I booked for 4 nights for my daughter and granddaughter. A friend picked them up and dropped them back later in the evening. Came back that night and it was freezing. They put the heater on but barely worked. No carpet on floorboards, and only one blanket for the bed. It was so cold they rugged up as much as possible but took my daughter until 12 midnight to get her daughter to sleep. Went to reception the next morning and the male was so rude, he told me he was not allowed to put carpet on the floor or a rug or another heater due to Heritage listing. He thought one blanket was enough. No sympathy only said he can put my daughter and granddaughter in another smaller room.She explained that she could not stay there another night and would like a refund but would not even give 5 cents. Summer might be find if hot but Hobart can be cold even in Summer and rains a lot. Not a place I, myself, daughter and granddaughter would recommend. When he was informed a review would be written, he remarked ah ah but, but no refund. We are seeking full refund. Moved to Ibis Hotel to get a warm room and respect. My granddaughter is only 8 years of age. Not a nice experience. "

"Close to absolutely everything "