Front desk was friendly and helpful at check-in. Offered assistance in planning a tourist trip including the best rates for transportation and their free shuttle service to airport or subway station. They even held our luggage after checkout for free so we could explore the city before our evening flight.
We stayed here after returning from a trip to India. We flew back to the west coast the next day. Unfortunately, my wife got sick on the return trip so we really didn't get to enjoy much about the hotel.
I stayed overnight in this hotel with my friend.
We loved it. The beautiful plants and garden waterfalls
at the front entrance
as well as the park across the street were wonderful.
The decor in the lobby and in the rooms were also
I will stay here again.
"Nice hotel close to JFK airport inc. FREE SHUTTLE"
Where do I start? I suppose at the beginning (pretty obvious) when we landed at JFK we went to the free phone service to advise the hotel of our arrival and they sent a minibus to collect us FREE OF CHARGE after a long 9 hour flight all we wanted to do was to have a relaxing hot drink, unpack the needed items for a well deserved sleep, the in-room courtesy coffee and a massive king bed fitted the bill exactly.
Next morning the breakfast was more than enough to satisfy even "picky" eaters, there was brown and white bread for toast, brown and white bagels toasted or plain with a choice of jams and a cream cheese. There was also Special K cereal and Frosties cereal or a Mornflakes Oat porridge and last but not least a superb waffle maker and the maple syrups to adorn such masterpieces, for drinks there were several teas, coffees and 2 fruit juices.
The hotel was perfect in every detail and the staff were only willing to help with any enquiries that we had.
Also there were 2 FREE SAFES in the room (which many hotels charge for) so our passports, documents and currency were safely stored straight away.
The MTA bus stop is just outside the hotel for getting to the subway to Manhatten etc. and it runs 24/7 we paid for a weekly unlimited travel Metro card which gives unlimited travel on all buses and the subway and in 2 days recouped the money if we had paid for each trip.