Our family stayed pool villa six nights on August. We spend comfortable all days. There are many cottages in like a monsoon forest. Room was separated living and bedroom, and small pool in outside.it was keeping privacy. My kids was swimming every morning, when he waking up. And WiFi was excellent, very strong. I did my job sometimes, this is very helpful for me.
Breakfast was good, Western, Asian also.
Main pool is big and clean, we did so much time in there, because not so many people anytime.
We went to Hua Hun downtown every night using hotel shuttle, there are so many fish restaurant.
So, overall is everything ok, we want to stay again.
Overall the stay was excellent except the insects in the vicinity that caused some disturbance as one of my children is prone to insects bite.
The stuff were warm and we can feel the efforts made by the team to make the stay unforgettable. There was a small incident that further proved this. A stuff that did the registration made a small mistake on the breakfast time. We were early by 20mins from the actual start time. The gentleman who attended to us was very flexible. I expected a typical apologies and was ready "to be sent away" as most hotel stuff would do. Instead he sat us down and got the team to serve us after he apologised to us. I personally regretted not noting his name as I was busy with my children. Thumbs up for his service.
All my family members have commented that they would like to be back in this resort when we visit Hua Hin again.
Excellent services, helpful staff and good facilities. It has a big lagoon pool, beautiful landscaping, reasonable kids club with variety of activities. It is beside the beach, has spacious room, overall, it is excellent for family with children. Note: The hotel has connecting rooms, the twin room has 2 double beds, this allows for family with children to stay together, and space to move in the room. However, do take note the hotel does not have a lift, for elderly or those with difficulty climbing staircase, do book the room on the ground floor.
8198 from Singapore
On the beach in the Gulf of Thailand, this new resort is less than eight km (five miles) from The Summer Palace and golf …More
Loved this hotel, the staff are truly amazing. Food excelent and reasonabley priced for a 5 star hotel., I would say the breakfast is best ever for quality. Room was amazing, so romantic, fresh and spacious the bed is so huge. I couldnt complain about the pool temperature it was refeshing after lazing in the sun. The location is perfect. Manager makes himself available if you require him, but generally blends into the background.I think he is doing a great job. Tried to rebook for January but it is already full.