Dear Kiyo Greetings from Sofitel Zhengzhou, We very much appreciate your comments regarding your recent stay with us. It is a pleasure to receive feedback from our valued guests and knowing they had an amazing time with us. I am very glad to hear you enjoyed the massage and loved the noodles from Canton Garden Restaurant. The dishes here are quite popular among our guests. Next time you are here, I suggest you to try Braised Chicken with Onion. This is the new favorite of our Sofitel guests these days and I think you will love it. Again, thank you for sharing your experience. My team and I were delighted to have you here and we look forward to welcoming you soon in the near future. Take care. Sincerely, Samantha Yu General Manager

Dear guest, Bonjour! Thank you for taking your time to leave such wonderful review. You are our amazing guest and you deserve the best. This is very kind of you to observe and acknowledge the work of our restaurant staffs. They indeed are the pillar of our team. I will share your comments to them and am sure it will inspire our staffs to strive for the best. Again, big thank you for sharing your experience. It was a pleasure having you with us and we look forward to welcoming you again in the near future. Takre care. Sincerely, Samantha Yu General manager

Thank you.

Dear guest Greetings from Zhengzhou, Thank you so much for leaving an amazing review regarding your recent stay with us. It is always a pleasure to hear happy stories from our guests which is our greatest reward. It is so big of you to acknowledge the work of our staffs. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. Again, thank you for sharing your experience. It was a pleasure having you with us and we look forward to welcoming you soon in the near future. Take care! Sincerely， Samantha Yu General Manager

Dear guest Bonjour! We very much appreciate your comments regarding your stay with us.. It is always a pleasure to receive feedback from our valued guests and learned that they had an amazing time with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience .I and my ream were delighted to have you with us and we wish to welcoming you soon in the near future. Take care! Sincerely， Samantha Yu General Manager

Thank you.

Dear Lianxiang Bonjour, Thank you for leaving us such a wonderful review. I am glad that you found your room fantastic and enjoyed the breakfast. Yes you are right, Winston is our Guest Service Manager and a very important member of our team. I appreciate you for recognizing his hospitality. He will be pleased to learn of your high praise. It was a pleasure to have such an amazing guest with us and we look forward for the opportunity to welcoming you again in the near future. Take care and see you soon. Sincerely, Sudha Khadka Guest Experience Manager

Dear Siobhan Best wishes from Sofitel Zhengzhou, Thank you for your short and sweet review. I am very happy to learn that you and your friends enjoyed the stay with us. It was a pleasure having you and we look forward to welcoming you again in the near future. Take care. Sincerely, Sudha Khadka Guest Experience Manager

Dear Paul Bonjour! We very much appreciate your feedback regarding your current stay with us. It is always a pleasure to receive positive feedback from our valued guests. I will share your comments with the team. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. Again, thank you for sharing your experience and we look forward to welcoming you soon in the near future. Take care. Sincerely Samantha Yu General Manager

Dear Guest Greetings from Zhengzhou, It is always a pleasure to receive feedback from our valued guest. I am glad to learn you like our location and enjoyed our staff's company. Regarding the shower room in wellness center, please accept my sincere apologies. As it is our first priority to provide a well-maintained and comfortable atmosphere to our guest, I would like to announce you that we will be renovating the entire wellness center within the next couple of months. Again, thank you for sharing your experience and we look forward to welcoming you in near future. Take care! Sincerely, Samantha Yu General Manager

Dear Guest, Everyone in the hotel is nice because we have the best guest! Thank you so much for your compliments. I am very happy that you enjoyed your time with us. Our staffs always endeavor to go above and beyond to ensure our guest have a memorable stay. I will definitely pass your kind words to Harriet and the team. Again, thank you so much for sharing your experience and we are very excited to welcoming you back soon. Sincerely, Samantha Yu General Manager

Dear Wonsik, We very much appreciate your kind words regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive and inspiring feedback. I will definitely share your comments with our team. Blessing from our guests is the best reward we can ever ask for. Again, thank you so much for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Dear Shirley, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with Peter and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Dear Thomas, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive feedback from our guest.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager