Hotel Butik di York

"It felt comfortable and we came away feeling pampered and relaxed ready for Stressy family wedding over the weekend"

" Breakfast and staff lovely. Room not great at all. "

"Highly recommend No.1 Guesthouse to anyone visiting York. The hotel is just outside the old city walls, but only a short walk to York Minster. The hotel is wonderfully designed and updated. The lounge and bar are comfortable and well appointed. Our room was fantastic, with a comfortable bed and tons of natural light. The staff at No.1 were all pleasant and helpful. "

"Disappointing - very dirty pee stained mattress. I’ve emailed the hotel twice to avoid leaving this negative feedback online - but no reply, so here goes … There was an odd smell in the small room, I pulled back the sheets to see a big yellow pee stain on the mattress on one side, along with other stains across mattress. The big pee stain had also transferred to the mattress protector, which suggests the protector was put on the bed while the stain was still damp! I told reception, no apology...

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"We had a two-night stay in the beach house. While the room itself was acceptable, on closer inspection the bathroom did not appear to be thoroughly cleaned. In general, the attention to cleanliness in the main areas of the hotel also seemed lacking. During our stay, we experienced a few maintenance issues. The hot tap in the outdoor bath leaked when in use, and in the room both the TV and lamps flickered intermittently. Although breakfast was included, I was disappointed to learn it was served...

"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

"Great hotel for the discounted rate I secured. Clean rooms. Breakfast fantastic choice and dinner also very good."