Hotel Unizo Yokohamaeki - West, near Tokyo Bay, offers a comfortable retreat with practical amenities. Guests appreciate the 24-hour front desk, in-room WiFi, restaurant, and dry cleaning services. Visitors consistently praise the helpful staff and well-maintained property.
Nishi, a neighbourhood in Yokohama, is home to Four Points Flex by Sheraton Yokohama West. K-Arena Yokohama is a cultural highlight and some of the area's popular attractions include Anpanman Museum and Hakkeijima Sea Paradise. Looking to enjoy an event or a game? See what's going on at Yokohama Stadium or Yokohama Arena. Visit our Yokohama travel guide
Close to K-Arena Yokohama, Four Points Flex by Sheraton Yokohama West provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A front desk safe, newspapers in the reception and a vending machine
A lift, smoke-free property and a 24-hour front desk
Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 156 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with deep-soaking baths and toilets with electronic bidets
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchairs on site
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Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Electric kettle
Refrigerator
Restaurant dining guides
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Air conditioning (climate-controlled)
Desk
Electrical adapters
Heating (climate-controlled)
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 14, 2026 from 11 AM-2 PM. All facilities that use power, including lifts will not be available during this time.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama
Frequently asked questions
Is Four Points Flex by Sheraton Yokohama West pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Four Points Flex by Sheraton Yokohama West?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Yokohama West on 8 Mar 2026 start from RM268, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Four Points Flex by Sheraton Yokohama West?
This property doesn't offer parking.
What time is check-in at Four Points Flex by Sheraton Yokohama West?
Check-in start time: 3:00 PM; check-in end time: 1 AM. Late check-in is available during limited hours.
What time is check-out at Four Points Flex by Sheraton Yokohama West?
Checkout is at 11:00 AM.
Where is Four Points Flex by Sheraton Yokohama West located?
Located in Nishi, this hotel is within 1 mile (2 km) of Nissan Global Headquarters Gallery, Anpanman Museum and K-Arena Yokohama. Mitsuzawa Park and PIA ARENA MM are also within 1 mile (2 km). Takashimacho Station is 12 minutes by foot and Shin-Takashima Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Four Points Flex by Sheraton Yokohama West Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
The hotel is easy walking distance from the Yokohama railway station. (Note: the shinkansen trains stop at a different station much further away.) We also enjoyed visiting an excellent onsen located even closer than the station where we had a great time and enjoyed inexpensive meals too. The hotel staff were very friendly and helpful but spoke little English; that's where Google Translate came in useful. We had two stays in the hotel. The first was in a regular double room which turned out to be very cramped. For the second stay, we paid extra to get a room with two beds and it was a larger room where we were much more comfortable. Both rooms included a fridge, an electric kettle and a trouser press. The TV provided only TV channels from Japan or pay-per-view movies in Japanese. The breakfast option gave us a choice of four meals, two with Japanese food and two in a western style. Unlimited soft drinks, tea and coffee came with the meals.
We would happily stay again in this hotel if returning to Yokohama.
Great location close to Yokohama station, nearly new building, good sized room (for Japan) good bathroom and amenities. Walkable to several restaurant options near the hotel and inside Yokohama station with good shopping options nearby also. |Front desk staff and housekeeping staff very friendly and helpful. I'll visit again!
Gordon
Stayed 1 night in Jun 2023
6/10 Okay
Isaias
30 Mar 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
I love the location of the hotel. As of space it’s your typical Japanese room small and no space for luggage.