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"Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!"

"Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!! "

"The staff was great and very helpful and accommodating. Highly reccomend!"

"View was amazing and staff was extremely friendly and helpful. The food was immaculate!! Experience was better than we had expected. "

"View was scenic service was superb morning buffet was good and saved time "

"good"

"We really enjoyed our stay here and was a highlight of our trip! The surrounding area is beautiful, the hotel itself is gorgeous, and the staff were all incredibly helpful and kind. "

"Don’t believe the one star reviews, this is an amazing, authentic experience with wonderful hosts. The property is spotless - this is a mineral spa and there will be deposits on the spa baths. The food is wonderful but they will struggle with significant dietary restrictions. We don’t eat meat and confirmed a couple of times this was OK well before we arrived. This is a Japanese resort. If you aren’t keen on an immersive experience this is not for you. The weather was terrible when we stayed and we still loved every minute. Including the wine bar! Hot tip. Arrive early for the drumming show. Both nights we stayed were standing room. "

"Beautiful place and excellent service "